Terrible do not order. 48hr delivery timeframe, order placed 3rd for gift for 11th now the 13th nothing arrived. emails sent requesting update with no reply. Absolute scam artists will be claiming bac... ãã£ãšèŠã
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only 1* because I can't leave 0* review!!!! This company will take your money and then fail to send your order. If they do send anything it will be completely wrong and/or incomplete!!!!! They ar... ãã£ãšèŠã
Do not purchase anything from this company!! I should have checked reviews before buying but like others I placed an order, emailed 3 times for updates but no response then given Royal Mail tracking d... ãã£ãšèŠã
Poor customer service. Sent them this message a number of times through different platforms. And as of yet no reply. Very disappointed Order #157815 The F1 helmets are smart and make our cars loo... ãã£ãšèŠã
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Welcome to Paracord Buddy the home of the best edc gear and the iconic Paracord Buddy Keychain. Shop our unique range of EDC gear today!
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- www.paracordbuddy.com
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Non-existent customer service
It seems that i am in the same boat as a lot of people. Placed an order beginning of December, got confirmation email but nothing since. Have emailed them on numerous occasions but get no reply. Have even tried messaging them on Facebook and instagram but again no reply.
Going to try and get my money back from my bank, but certainly donât recommend them!!
Just gone to check reviews after notâŠ
Just gone to check reviews after not receiving my order. Wish I'd checked them before I'd ordered! Scam company avoid. Will have to try a charge back on credit card.
Another scam do not order from thisâŠ
Another scam do not order from this company , never received my order and they do not respond to emails . Avoid at all cost ,they certainly do not deserve the one star I had to given.
Do not use!
Placed order on 28 November,had email confirming order but nothing since emailed several times no response. Tracking number supplied just says will give info when delivered, royal mail says this means they have not handed the parcel to them to be sent. Total scam do not use !!.. will be speaking uto bank for refund.
They donât deserve being rated exceptâŠ
They donât deserve being rated except to say they are a scam! Like everyone else the review stating items ordered beginning of Dec 25 and still nothing. 4 emails to chase up non replied to despite the assurance replies in 24hrs. Total scam, avoid at all costs. Definitely be using uk trust pilot from now on to actually get true reflection of a company before any purchase!
Edited as product finally arrived.
Ordered on 2nd December expecting 3-5 day delivery. No reply from the company and agree with the general consensus that this is a scam company, shame as the product idea looks great.
Edit: So out of the blue my order arrived this morning, the quality is pretty good, its a shame that it took so long for them to arrive and the poor communication from the company. If they had delivered ontime I would have increased from 1 star to 4, based on service its a generous 3 which is not a fair reflection on the actual product.
Zero stars!! Do not use this scam company
Only has one star because you cant leave zero. Ordered November 28th with guaranteed Christmas delivery and express tracked shipping. It is now December 31st and still nothing. There website states shipping confirmation within 5 days but to leave 1 week before contacting, it says the maximum time for delivery (from order) is 20 working days. I have emailed them 5 separate times, contacted via their website, sent DMs via their social media and commented on their social media posts and had exactly zero replies to anything. I never received my items all of which were Christmas gifts and have had to claim my money back through PayPal. I did think maybe they were legit when I got an email saying my package was being processed for royal mail however that was on December 19th, there is no tracking and royal mail have never tried to deliver anything. Do not waste your money or time, scam company! Had to apologise profusely to people without christmas gifts and will now have to find something else to make up for it.
Order never arrived
I ordered three F1 helmets on 6th December but havenât received anything. I had a confirmation of my order, but nothing since. Iâve chased twice asking for an update but had no reply to either of my emails.
I was planning on buying more helmets after seeing how the quality of these was, but I wouldnât buy from this company again.
Ordered a keychain as a stocking fillerâŠ
Ordered a keychain as a stocking filler for an F1 fanatic. Hasn't arrived despite Royal Mail apparently stating on the 16th of Dec it is being processed . Tracker just states " update when delivered" suggesting it hasn't been collected or dropped off to them. Despite an email, no communication. Will chase bank as suspect it is a scam! Would recommend avoid using Paracordbuddy.
Absolute farce!
I wish Iâd read the reviews before ordering. Ordered on 1st December and still nothing. No reply to emails or messages on social media to chase up my order. Absolute farce. Would definitely NOT order from this âcompanyâ again.
Terrible site
Terrible site. Do NOT use! Ordered items and never received them! Emailed them and no response.
Donât bother using.
AVOID - shambolic company
Like everyone else, order placed 2nd December and still not received.
No reply to any email, no shipping update, nothing.
Save your money and time. This company is a shambles and clearly doesnât care about customers, nor their reviews
Donât wast time or money, Ordered on December 1st and have chasedâŠ
Ordered on December 1st and have chased where items are, but absolutely no response from company at all. Shipping states up to 10 working days, wouldnât waste time or money on this company, seems a complete scam and other companies advertising these should be ashamed.
AVOID!
Ordered 30th November and still havent received item. Multiple emails sent to the company which have been ignored. Wish I had read the reviews before ordering. Don't waste your money. Reported company as a scam
ORDER HASNT ARRIVED A MONTH LATER.
ORDER HASNT ARRIVED A MONTH LATER.
No response from customer service at all.
No acknowledgement of any contact.
Sadly a shocking experience. So disappointed.
Beware scammers
One star because it wonât let me do no stars. Ordered on Nov 29 and order was confirmed the same day. Nothing has changed since that day. No tracking information, no nothing. I have tried communicating at this email sales@paracordbuddy but I guess no one is reading the emails.
Order #153770
Please report as scam.
the most useless company i've everâŠ
the most useless company i've ever dealt with. Ordered 27/11/25. Its now a month later and I've heard nothing. No reply to the 3 emails I've sent. The tracking button on their site opens a blank, dead page. Utterly useless.
Ordered weeks ago in their deliveryâŠ
Ordered weeks ago in their delivery before Christmas period, still not dispatched, not sure itâs even legit
If I could give one star I would
If I could give one star I would.
Do not order from this company there own website says emails responded within 24 hours, itâs been 4 weeks Iâve tried contacting them several times with no response.
SCAM AVOID
Ordered several items for the kids who are all F1 fans at the start of December.
Heard nothing since - Iâve tried emailing and heard nothing back.
Avoid at all costs. I should have read the reviews first, however it seemed a genuine website, no Iâm doubtful this is a legitimate company.
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