Paracordbuddy レビュー 679

Just came here to read reviews after not receiving my order from 30th November thought I would add another negative review. Thought maybe I had missed the parcel or someone else had misplaced in the house. But no seems to be another one to the list of no parcel received

I'm usually pretty good with reading reviews on small and big business before I buy from but unfortunately I didn't this time and that was a mistake. I placed my order on the 28th November, had a email of confirmation of order but still noting has arrived, tracking doesn't exist and after contacting the company several times through social media as I can't find a contact email address they haven't responded. This is a shocking company and will pursue a refund through my bank. Stay away from this company.

Scam company
Placed order at beginning of November had order confirmation email stating allow ten days before despatch. Then nothing. Emailed and left messages numerous times on social media with no reply. Seven weeks later still silence and no order. My bank refunded my money. Do not make an order total scammers.

Awful Company, ordered November still not received a month later. Tried to contact company there is no phone number and no one replies back still nothing. Started a credit card dispute now will never order again.

Shocking customer service, I've sent two emails and have attempted reaching out on social media. Tracking isn't working online so no idea where my parcel is.

I placed an order on 27th November for a christmas present. Still not received. I have reached out to the company and they have not replied. Very disappointed and doesnt look like I shall get my money back either.

Ordered an item on 23rd November. Email confirmation said to allow up to 10 working days for dispatch due to Black Friday. Apparently the item was dispatched, eventually, on 11th December but the tracking information provided was incorrect and it has not appeared in the 48 hour time frame it was meant to be. Found 2 email addresses for the company and emailed on 4 separate occasions and heard absolutely nothing. Atrocious customer service.

Don't order! Wish I'd read these reviews first. No confirmation email. Very difficult to find a contact. Xmas gift for son has not arrived.

To err is to be human and how a company responds to errors tells you more about its character and integrity than having made the mistake in the first place. Unfortunately, I can't say I consider Paracordbuddy to be of good character and integrity. I placed an order in good faith but over 2 weeks and 2 emails later, I had received nothing, no product or email reply with an update on the delivery.
On the third week after placing the order, I messaged on one of its social media channels. That message went unanswered (and remains so as of this date) so as I advised in my second email, I pursued a chargeback with the bank, citing non-delivery of an order I had paid for. I had placed orders for other items on other platforms but shipped by the same courier since my order with Paracordbuddy and they had all been delivered.
Going from the prevalence of reviews here about non-delivery of items paid for, once may be an unfortunate occurence, twice may be an unlucky coincidence but when it gets to 3, 4, 5 or more times, that's a trend or pattern of incompetence, negligence or malice.
Needless to say, I would not recommend buying from this company.

Ordered *before* Black Friday with "express shipping". Took 22 days from order to delivery. No comms. sent chasing email after 2 weeks (like everyone else, simply left unanswered). Website updated from "orders take up to 5 days" to 10 days and another recent edit to say don't do a chargeback until 20 working days elapsed. Suggest less time spent on glossy marketing in favour of a bit more time and effort spent on running the business. Do not recommend one bit.

Ordered on the 30/11 with 48 hrs tracked delivery, no response to emails, seems like a scam, use them at your peril. Having to claim through payment provider

Placed order on 22nd November and still not received any items or update emailed multiple time and no response from them, Avoid this company at all cost

Never received my purchase. Tried to contact them in various ways with no luck
DO NOT ORDER FROM THEM

Non existent customer service, my order never arrived I’m now having to do a credit card chargeback and this company doesn’t care. If they redirected some of the effort they spend on marketing into making sure people receive the goods they’ve paid for or answering queries they would have received a higher score from me.

Never received my order and emails to them went ignored.
Luckily order wasn’t expensive as I never received it, shipping was supposed to be 48hr tracked, been 2 weeks and I’ve still not received my order, I emailed the company asking where my order is and haven’t had a reply. Think I’ve been scammed here, I would avoid this company, wish I checked reviews first.

Ordered 2 items. Took 2 weeks to get here with no response to emails to find out where the overnight delivery was. Delivery arrived and only 1 item. Emailed 7 days ago to find out what went wrong and where the 2nd item is. No response and still waiting.
I should have checked the reviews before I ordered.
Terible customer service, should not be allowed to trade.

Whilst the items themselves look to be of good quality, and will be appreciated by their recipients the communication and level of customer service from the company is not of the same quality.

Lengthy dispatch time, 24hr shipping stated on order...it was nearly 3 weeks,and no response to more than one email querying order status

I usually always check reviews but when this popped up on insta and was not that expensive I just bought!

Although I did receive something- it was not what I had ordered and despite emails/insta messages/comments no reply at all! I would advise avoiding them and not parting with money to them!

Wish I had looked here first. Order placed, money payed. No delivery, no comms. Emails ignored. Update, I now have delivery information from Royal Mail, 13 days after ordering. Still no comms. I will update again after delivery.
Update 2 - the delivery was made today 4/12/25. Both items ordered arrived. Its a shame about the poor comms. Three weeks from ordering to delivery. Take this into account if you are buying as a gift.

Very poor product received from this company.

I complained immediately via email because there is no telephone number available. But I’ve not received any response on email, even after sending about 10 emails.

Avoid this company, soooo bad.