Absolutely terrible service. Parcel was to be returned but has been lost. 4 months later and I still have not received payment from their insurance and they are delaying the payout even though the par... ãã£ãšèŠã
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Do not use this company, booked a collection for 1 package and due to be collected on 5 diffrent dates! Never collected even though customer service re booked it in for each of those days! And had to... ãã£ãšèŠã
This company is not worthy of one star. Such a shame I never checked trust pilot before I used their 'service'. Parcel booked on their 'system' last Friday for collection on Monday. Even paid extra f... ãã£ãšèŠã
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Everything over this side in Ireland was perfect, however when my parcel was "delivered" in France, there was no email text or any communication as to where it was delivered, it wasn't delivery addres... ãã£ãšèŠã
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Parcel2Go are the UKâs leading courier comparison website. With over 10 years experience, weâre proud to be able to offer all the biggest carriers to help you get your parcel to its destination. With convenient drop off services, express deliveries and even same day services then we can help you with all your delivery needs; and all for a price youâll absolutely love!
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- www.parcel2go.ie
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Very easy service to use
Very easy service to use. Easily track your parcel and convenient drop off.
2022幎4æ16æ¥
I give 4 stars because I can't pay myâŠ
I give 4 stars because I can't pay my debit card.
Easy to do and good prices.
Highly recommend.
2022幎4æ16æ¥
It was our first time using theâŠ
It was our first time using the service, unfortunately the parcel remainded at the drop off point for over a week before it was collected for delivery:- I do understand that this could have been partly our responsibility and unsure as to whether or not we were to notify where the parcel was left or not; we were unaware of the parcel not being delivered unti the customer came looking for it some 7 days later.
2022幎4æ13æ¥
I WAS USING PARCEL2 GO FOR LAST YEARâŠ
I WAS USING PARCEL2 GO FOR LAST YEAR ALMOST AND EVERYTGING WAS GREAT.ON 31 I AGAIN BOOK ORDER AND AFTER SENDING ME MAY TIMES WRONG LABEL NO ONE CAME TO COLLECT THE PARCEL FINALLY INWAS FEDUP AND I USED OTHER SERVICE.
2022幎4æ12æ¥
Parcel2Go Ireland ããã®åç
Good morning Mano,
Thank you for taking the time to leave your review. Iâm extremely sorry to hear about the error with your booking, and I completely understand the inconvenience this must have caused.
If you need any further assistance, I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/help-centre/parcels/question/general/how-do-i-contact-parcel2go
Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
Zero stars...
If there was an option for zero stars I would have selected it. Such poor customer service. After paying for my parcel to be collected my order was cancelled by the company and subsequently not picked up. No one from customer services responded to me. Would certainly not recommend to anyone.
2022幎4æ12æ¥
Parcel2Go Ireland ããã®åç
Good morning Linda,
Thank you for taking the time to leave your review. Iâm so sorry to hear about the cancellation of your order; I'm afraid that there was an error with your booking that couldn't be resolved, and I can see that my colleague contacted you via email to let you know.
If you need any further information or assistance, I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/help-centre/parcels/question/general/how-do-i-contact-parcel2go
Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
Great service
2022幎4æ12æ¥
Great service and very easy to followâŠ
Great service and very easy to follow instructions all the way through the process
2022幎4æ11æ¥
The last package sent arrived damagedâŠ
The last package sent arrived damaged and could not be used. I had to replace to my customer as something had put a hole through the packaging - customer sent complaint and was quite upset.
2022幎4æ11æ¥
Good service
2022幎4æ11æ¥
Great delivery service
Brilliant service. Always on time and friendly staff. Great prices. Would def recommend.
2022幎4æ11æ¥
They never came to my home to collectâŠ
They never came to my home to collect the parcel.
2022幎4æ11æ¥
Parcel2Go Ireland ããã®åç
Good morning Juliana,
Thank you for taking the time to leave your review. Iâm sorry to hear about the failed collection of your parcel, and for any inconvenience this has caused you.
I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/ie/help-centre/parcels/question/general/how-do-i-contact-parcel2go
Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
No one picked up my parcel
No one picked up my parcel , I was charged regardless, I would never ever use or recommend this company to anyone.
2022幎4æ11æ¥
Parcel2Go Ireland ããã®åç
Good morning,
Thank you for taking the time to leave your review. Iâm sorry to hear about the failed collection of your parcel, and I do understand your disappointment in the service.
To request a refund, I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/ie/help-centre/parcels/question/general/how-do-i-contact-parcel2go
Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
Excellent value identified through yourâŠ
Excellent value identified through your site.
Simple process.
2022幎4æ11æ¥
Very happy with the service
2022幎4æ11æ¥
My parcel wasn't collected.
2022幎4æ11æ¥
Parcel2Go Ireland ããã®åç
Good morning Thommy,
Thank you for taking the time to leave your review. Iâm sorry to hear about the failed collection of your parcel, and for any inconvenience this caused you.
If you need any assistance, I would advise making contact via Live Help via our website, which is available 24/7, where one of our agents will be able to advise further.
https://www.parcel2go.com/ie/help-centre/parcels/question/general/how-do-i-contact-parcel2go
Please refer to the last subheading on the link above. You will be passed to a bot named Ellie, who is designed to assist customers. However, if you would prefer to speak to an agent, you can ask Ellie for a contact number, and you will be passed to an agent straight away.
Thanks,
Steph
Parcel2Go Customer Services
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