I was really excited to receive my order, but unfortunately it was a HUGE disappointment. For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket look... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I was really excited to receive my order, but unfortunately it was a HUGE disappointment. For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket look... もっと見る
企業が回答しました
I bought the wine cooler and tumbler for my DiL's birthday as she's an avid follower of Lucy on Insta. In her words, "I'm so chuffed with them, I've wanted them for ages." Lucy's personal approach to... もっと見る
Partner in wine is one of my fave small businesses ever! I love to shop local and shop small and PIW never disappoint. The products are amazing and the personal customer service from Lucy is second... もっと見る
企業が回答しました
I absolutely love Partner in Wine! Their customer service is excellent and I have zero complaints. They go above and beyond to make partner in wine part of your every day life -- for example, they we... もっと見る
企業が回答しました
It's time to keep your fave wine the perfect temperature on-the-go with the Partner in Wine insulated wine bottle and wine tumbler. From posh park picnics in the spring and last-minute lazy beach trips in the summer to al-fresco dining in the autumn and sitting around a campfire in the winter, let your Partner in Wine be a part of your group . Sip, sit back and relax as she keeps your desired drink the perfect temp.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful cooling bag, tumblers and wine bottle. I am always impressed by the quality and vibrant colours that Partner in Wine produces. The attention to detail is exceptional, and every product feels both stylish and premium. They make the perfect addition to any gathering, especially with the recent heatwaves.
I was really excited to receive my order, but unfortunately it was a HUGE disappointment.
For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket looked much cheaper than advertised, and the cooling bag felt flimsy and looked washed out compared to the vibrant colours shown on the website and Instagram. The two items didn’t even match each other properly regarding their colours.
I contacted the customer service and despite explaining my concerns, I was told I had to pay for the return myself including insurance as they wont cover it if it gets lost. I paid £7 for delivery and then another £19 to send the order back, so I ended up £26 out of pocket just to return products, so bare that in mind if you are not happy with the cheap looking blanket and cooling bags you will have to pay a lot to send it back as they dont offer prepaid labels like every other brand.
Sadly, this was my first experience with the brand, and it will also be my last. I expected premium quality for the price, but that’s not what I received.

Partner in Wine からの回答
I bought the wine cooler and tumbler for my DiL's birthday as she's an avid follower of Lucy on Insta. In her words, "I'm so chuffed with them, I've wanted them for ages." Lucy's personal approach to her customers is so very endearing, and it's great to see such entrepreneurial spirit succeed.
We are truly spoilt by Lucy.. I began my affair with Partner in Wine when I first ordered the PIW wine cooler & matching tumblers for myself and then a gift for my mum. We absolutely love them. Fridge cold wine all day even in high temps.
I’ve also ordered the sage cool cool bag which also is brilliant. Then just to continue buy myself gifts I have just got the Sage Everything picnic blanket. Every time I’ve used it I’ve had compliments. Lucy please keep spoiling us.. a real fan and a real customer 5 🌟
My all time fave brand for all things picnic! My collection keeps growing with the wine journal, 3 bottles, 4 cups, an ice queen, two blankets and the new lavender CCB I cannot wait for my next purchase. Everyone is some complimentary of all the items. Would recommend to everyone!! Lucy, you & your company is so lovely🫶🏻
Received my picnic blanket and it is really lovely. The colour and the feel. Looks very classy and is practical as well. My 2 year old is allowed near/on it as it is quite robust too. On that note, my review would have been 5 stars if not for the packaging. I wasn't at home to receive the item and it was left outside in the rain. Not specifically PiW's fault as we do have a sealed area for packages and it was not left in there. However, the cardboard box and 1 sheet of tissue paper were not sufficient and the box literally fell open with the blanket and tissue paper in a wet mess. Had to pick off the tissue paper and dry off the blanket as soon as I got home. Maybe reconsider eco friendly water resistant packaging.
I love my new ICE QUEEN cup, it is absolutely gorgeous :) Excllent customer service, prompt notifications and speedy delivery.
I have several PiW products and was excited for the launch of the cool bag. The team were able to delay my delivery until I returned from abroad to make sure I didn’t miss out!
The products are high quality & you can tell a lot of thought has gone into the design. An excellent business I will continue to support & promote.
I have to say I’m a big fan of Partner in Wine and have bought a few items over the years.
I started with the ice queen cup, which I had to get for my friend too as there’s something empowering about a bubblegum pink girl cup to help you hydrate.
I now have two of the wine bottles and four tumblers as I love elevated picnic-ware. Of course I went for a pink and desert sand combination as that aesthetic can be girly or neutral depending on how many of you there are and the vibe you are picnicking towards.
The everything blanket is one of my favourite purchases as it just is everything you need for the perfect picnic blanket. I personally find the pink very Malibu and I’m about that. Thank you for making great products that make every day things feel a little more fabulous.
Lovely present, arrived well packaged. There had been a delay which I wasn’t informed of until I enquired, but once I did the team did all they could to sort things out. Thank you
Really gorgeous tumblers I bought as gifts
Great customer service when I had a query on shipping
Would definitely buy again for myself!
Easy to order, quick delivery and I’m delighted with my PiW and bottle
I bought the Ruby red bottle, 2 matching tumblers and the wine journal as my partners Valentine's gift. He loved them. They look gorgeous. The journal is stunning and we cannot wait to start using them.
Exception products. Highly made.
The soft touch finish feels luxurious in the hand.
Welcoming customer service. Worth a follow on social media!
Hi Great product and arrived when they said it would.
Excellent product
Quick delivery
Fabulous customer service
Bought several items for myself and as presents for family and friends
EXCELLENT
Great product! A must have for summer or winter drinks outside!
There was a problem with delivery (through no fault of PIW) and they worked hard to locate the product and made sure it got to me asap! Great communications and customer service. 1000 recommend!
Exactly what I wanted for my daughter and friend. Beautifully made. Thank you
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。