レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I ordered a parasol from Patio Life on 25 July 2026 at a cost of £449.10. After a string of e.mails from me asking when delivery would take place I cancelled the order and asked for a refund. Th... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Never delivered item, constantly messaged but just get an ai response, they just delay you constantly and dont give refunds. Just a massive scamming company.

䌁業が回答したした

5぀星のうち5の評䟡

amazing customer care and service products arrived promptly, better than photos on site, worth every penny will definitely use again can customers pls be mindful, that the authentic c... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Lucky there’s not a zero star as this was the worst experience I’ve had buying something. Everything about this company is just awful. Ordered on jun 14th in the hope of having it up in the garden wit... もっず芋る

䌁業が回答したした

䌁業情報

  1. アりトドア家具店
  2. ・
  3. オンラむン垂堎
  4. ガヌデン家具
  5. バヌベキュヌ甚品店
  6. 家具店

圓該䌁業による蚘述

⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠


連絡先

2.1

期埅以䞋

TrustScore 5段階評䟡の2

77件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 92に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.1

すべおのレビュヌ

(77)

過去12か月のレビュヌ数: 17ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Parassol not delivered and failure to provide refund

I ordered a parasol from Patio Life on 25 July 2026 at a cost of £449.10. After a string of e.mails from me asking when delivery would take place I cancelled the order and asked for a refund. They repeatedly offered many excuses for non delivery and small discounts/bribes because of the delay and when I finally rejected all their offers they agreed to the refund. I have still not received either the goods or a refund

2026幎9月15日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

Scammers

Never delivered item, constantly messaged but just get an ai response, they just delay you constantly and dont give refunds.
Just a massive scamming company.

2026幎9月4日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

No contact after ordered and paid in


No contact after ordered and paid in full.
They are a scam !!! Eventually I did get through by email and asked for an immediately cancellation and refund. 3 weeks later and 20 emails they eventually agreed to cancel my order but then stated they could not refund without bank details (which I sent) then they said it would take longer than normal for my refund as they are doing a bank transfer!!! The website is a pack of lies nothing on the website happens . DO NOT USE THIS COMPANY . I STILL DO NOT HAVE A REFUND .

2026幎9月12日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

Dont use unless are happy to wait a


Dont use unless are happy to wait a year for the product

2026幎6月1日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

Lucky there’s not a zero star as this


Lucky there’s not a zero star as this was the worst experience I’ve had buying something. Everything about this company is just awful. Ordered on jun 14th in the hope of having it up in the garden within a week or 2. Customer service is atrocious . Don’t waste your time trying to contact them about a missing part 7 weeks after it was due to arrive. So 10 weeks later I still have no shed to build. Wish I read reviews before buying from this horror show. Don’t even think I’ll ask for a refund as they don’t seem to do them either. Stay well clear they couldn’t run a bath

2026幎8月25日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち5の評䟡

Extremely Pleased

Immediate, polite communication and excellent delivery advice. My order took only 48hrs to be delivered by a very polite man. The cantilever parasol and base are excellent quality.
From previous reviews I was expecting the worst possible service & product BUT I received the BEST service and products ever.

2026幎8月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Useless! AVOID

Useless!! Do not use this company.

I ordered a parasol which was showing as in stock with fast delivery. Still waiting now after 3 weeks. Slow to respond to emails and have avoided issuing a refund.

Have now been refunded through my credit card supplier.

2026幎7月19日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

awful experience

awful experience. bought a cover and support straps for a parasol, it said fast and free delivery. Paid over £100 for these and straps turn up after 2 weeks 3 weeks later still no cover. no updates nothing. had an email with some BS about stock issues atc and if the order was urgent to let them know. If its not in stock you should say so BEFORE someone purchases it not slip in an email they might not see for a while and hope they dont notice. i sent an email damanding either the item or a refund within 3 days. got an apology letter which will neither fit the parasol or is spendable.

2026幎8月4日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち5の評䟡

amazing customer care and service

amazing customer care and service

products arrived promptly, better than photos on site, worth every penny

will definitely use again

can customers pls be mindful, that the authentic company has been running for years with excellent reviews and service

the dodgy company copy this sight based in manchester who has clowned the legitimate sight, is the one that has generated all the bad reviews.

this has been raised with trust pilot

2026幎7月20日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

Hi Rose,
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you're pleased with both the products and the service you received, and it's great to know everything arrived promptly and exceeded your expectations.
We also really appreciate you recognising the confusion that has unfortunately arisen between our business and another company with a very similar name. PATIOSLIFE.UK Thank you for helping other customers understand that PATIO-LIFE LTD (www.patio-life.co.uk) is an independent UK business that has proudly served customers for many years.
Your support genuinely means a great deal to our small team, and we look forward to welcoming you back again in the future.
PATIO-LIFE LTD

5぀星のうち1の評䟡

Finally got my money back from them

Finally got my money back from them

2026幎7月21日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち5の評䟡

apologies

sadly a inferior company has very similar name to this company and I can only express my apologies for getting name wrong ,and by the look of things and your quick response I think I need to look at a purchase from your company as no doubt you have nothing to hide and again I am so sorry and are glad you realised I had made what could have been a very bad review that could have affected your name ,again I am very sorry and hope you accept my apology

2026幎6月6日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

Paul, thank you for taking the time to update your review. We genuinely appreciate your honesty and your willingness to correct the mistake.
Unfortunately, your experience is not an isolated case. We have received numerous calls, emails and reviews from customers who later discovered they had confused PATIO-LIFE LTD (patio-life.co.uk) with another business operating under a very similar name.
As you recognised, reviews left on the wrong company profile can unfairly affect an unrelated business and make it more difficult for other customers to make informed decisions.
If anyone reading this review believes they may have made the same mistake, we would simply ask them to check their order confirmation, invoice or bank statement to ensure their review has been left on the profile of the business they actually purchased from.
Thank you again for correcting the record and for your kind words. We wish you all the best.

5぀星のうち5の評䟡

TrÚs heureuse de mon achat!♥

TrÚs heureuse de mon achat!♥
Je suis vraiment trÚs satisfaite de mon achat. J’ai eu un souci avec le délai de livraison qui s’est réglé facilement aprÚs avoir envoyé un email à la Cie en français. Ils m’ont répondu rapidement en français et j’ai reçu mon magnifique parasol quelques jours aprÚs.
Il est parfait et trÚs solide, il s’est monté en quelques minutes facilement. Je l’adore. Je vous recommande fortement cette Cie, ils sont trÚs fiables!

2026幎7月9日
自発的なレビュヌ
5぀星のうち1の評䟡

More than £400 parasol and base, never delivered!

Ordered a parasol, spent more than £400, and never shipped. They came back to me to say it is out of stock. Even when I ordered it said clearly in stock. Said not stock will be available until end of July. Why you get my money if you don't have the item? As an alternative, they offered me the parasol in black or tan, then they will shipped right away. I replied 2 minutes later saying please deliver the black one and then never ever got a reply.... Tracking order it says still getting repaired. Just a joke of company. Stay away from them! BTW, I am in UK, only 2 hours away from London.... That for when you reply the typical....
We are a UK only based company.

2026幎6月27日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

You did not order from our company. Check your Invoice and Bank Statement⚠ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠⚠⚠ PLEASE READ BEFORE LEAVING A REVIEW ⚠⚠ 🚚 WE ARE PATIO-LIFE.CO.UK 🚚 🚚 WE ARE NOT PATIOSLIFE.UK 🚚 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠⚠ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠⚠

5぀星のうち1の評䟡

I've ordered a cover for a terrace


I've ordered a cover for a terrace corner lounge for 195 Pounds to be shipped to Londonderry, UK. No shippement arrived. Waiting for 4 weeks now. Wrote two e-mails, no reply. Finally got someone on the phone last week. He said parcel was shipped but didn't give me any tracking no. Wanted to get back to me with tracking info on parcel status. Never called back. Quite frustrating.

2026幎6月23日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful customer service

Awful customer service, ordered a parasol, no update on delivery date or even dispatch, can’t get hold of anyone , just say will respond in 24 hours and don’t . I want a refund you don’t have my item in stock. I won’t be letting this go

2026幎6月17日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

*****UPDATE***** WE REQUESTED CUSTOMER TO CONTACT US, NO RESPONSE SO THIS REVIEW GETS STUCK WITH US!!!!"BEFORE LEAVING REVIEW" .THIS IS THE SECOND TIME YOU HAVE REVIEWED THE WRONG COMPANY!! This review has been posted against the wrong company. Patio-Life Ltd (www.patio-life.co.uk) is an independent business and is not affiliated with patioslife.uk or any other company operating under a similar name. We have thoroughly checked our customer records and have no order matching the details described in this review. We are not patioslife.uk remove the review and leave it with the correct company check your invoice and bank statement.

5぀星のうち1の評䟡

Scanmers

Scanmers. Bought pergola and screen for $7k in nov 2025 got nothing but excuses and delays. Now no responses at all. Avoid

2026幎3月2日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

*****UPDATE***** WE REQUESTED CUSTOMER TO CONTACT US, NO RESPONSE SO THIS REVIEW GETS STUCK WITH US!!!!"BEFORE LEAVING REVIEW" .THIS IS THE SECOND TIME YOU HAVE REVIEWED THE WRONG COMPANY!! This review has been posted against the wrong company. Patio-Life Ltd (www.patio-life.co.uk) is an independent business and is not affiliated with patioslife.uk or any other company operating under a similar name. We have thoroughly checked our customer records and have no order matching the details described in this review. This order is in dollars we do not supply outside of the Uk. We are not patioslife.uk remove the review and leave it with the correct company check your invoice and bank statement.

5぀星のうち1の評䟡

Avoid Patioslife Australia if you value your time, money, or sanity.

⚠ Avoid Patioslife Australia if you value your time, money, or sanity.

I have never dealt with a company this disorganised, misleading, and dismissive of customers’ time.
I ordered commercial umbrellas for a major launch event — after double-checking delivery time.
They promised:
2–3 days dispatch + 2–3 days delivery.

It took nearly THREE WEEKS.
The umbrellas did not arrive in time, and we had to completely relocate our event last minute.

Cost to us?
✅ $2,000+ out of pocket
✅ Lost attendees
✅ Staff rescheduling
✅ Extreme stress and chaos we should never have had to deal with

Meanwhile, the business kept saying “thanks for your patience” instead of telling the truth or fixing anything.

And here’s the part that really matters for the public:

➡ They do not have a public review system
➡ Their website shows only hand-picked positive reviews
➡ So customers have no visibility into situations like mine before giving them money

That is not transparency — that is controlled reputation management at the customer’s expense.

If you have an event or business deadline, do not rely on this company.
I gave them every chance to do the right thing privately. They didn’t.
So here we are.

Happy to share the full email thread — timestamps and all — to anyone considering purchasing.

2025幎10月12日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

*****UPDATE***** WE REQUESTED CUSTOMER TO CONTACT US, NO RESPONSE SO THIS REVIEW GETS STUCK WITH US!!!!"BEFORE LEAVING REVIEW" .THIS IS THE SECOND TIME YOU HAVE REVIEWED THE WRONG COMPANY!! This review has been posted against the wrong company and clearly mentions it in the review. Patio-Life Ltd (www.patio-life.co.uk) is an independent business and is not affiliated with patioslife.uk or any other company operating under a similar name. We have thoroughly checked our customer records and have no order matching the details described in this review. We are not patioslife.uk remove the review and leave it with the correct company check your invoice and bank statement.

5぀星のうち1の評䟡

No purchase delivered and no information

No purchase delivered and no information

2025幎10月27日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

*****UPDATE***** WE REQUESTED CUSTOMER TO CONTACT US, NO RESPONSE SO THIS REVIEW GETS STUCK WITH US!!!!"BEFORE LEAVING REVIEW" .THIS IS THE SECOND TIME YOU HAVE REVIEWED THE WRONG COMPANY!! This review has been posted against the wrong company. Patio-Life Ltd (www.patio-life.co.uk) is an independent business and is not affiliated with patioslife.uk or any other company operating under a similar name. We have thoroughly checked our customer records and have no order matching the details described in this review. We are not patioslife.uk remove the review and leave it with the correct company check your invoice and bank statement.

5぀星のうち5の評䟡

Ordered a Royce granite base out of


Ordered a Royce granite base out of season. There was a bit of a mix up with stock and the dispatcher so, i could get a refund, or wait until spring. I decided to wait since i wasn’t desperate. The shipping company has been having some issues, recently, patio-life called me a few times to keep in touch and we got it resolved.
The base was delivered this week and setup lovely.

2025幎5月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Communication avoidants

Purchased a bistro set online, received a confirmation email but no delivery date. Emailed 2 days later for an update but had no response after another 2 days, so called 3 times but got an answer machine. Luckily I paid via PayPal so within 10 minutes of me raising a dispute they replied to say the item is out of stock. I had to ask them to refund. Not the quality of customer service that is going to get them a good reputation.

I am still waiting for my refund over a week later.

2025幎4月25日
自発的なレビュヌ
Outdoors By Blake ロゎ

Outdoors By Blake からの回答

We're a UK-only supplier and do not sell or ship to Australia. We are not PATIOSLIFE.UK and have no connection to them.
PATIO-LIFE LTD is a UK-registered company trading only within the United Kingdom.
We have no record of any order matching the details described in this review, including no corresponding order for a gazebo at the stated value.
We believe this review may have been posted against the wrong business, as we are currently experiencing multiple instances of apparent company misidentification on this platform.
We have formally requested that Trustpilot investigate and remove reviews that do not relate to PATIO-LIFE LTD.
If the reviewer believes this has been posted in error, we respectfully ask them to review the business they intended to review and contact Trustpilot directly.

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