PawSquad レビュー 433

A very understanding and knowledgeable vet. I found this service very reassuring.

I contacted this company as my dog was pacing and panting, and our vets were closed. I had an initially consultation with Alison who was really friendly and empathetic to my dog’s needs. She advised a simple home remedy which worked brilliantly. She advised a review a few hours later, and that vet also did a video assessment and confirmed my dog had settled with normal breathing. They really put my mind at rest, and I wouldn’t hesitate to contact them again. If my dog was injured he would need an emergency vet out of hours as they can’t prescribe, but for straightforward issues I wouldn’t hesitate to recommend .

A brilliant service with great advice to keep the pets health on track

Contacted paw squad as my whippets dew claw was hanging off, video chat from a vet called Ruth, absolutely brilliant service, lovelly lady also very knowable and gave the total correct advice

I only had to wait a few minutes before being attended to by the vet, who was both professional and supportive. She paid close attention as I explained the issue and utilized a video call to better understand the situation. Her guidance was insightful and filled with expertise.

I had a poorly kitten and messaged the paw squad 24/7 vets. I had an initial web chat, then a video consultation. This all took place very quickly and the vet was fantastic & really friendly. We ended up being advised to head to our nearest emergency vet and was seen straight away. This was my first time using paw squad and would recommend this service 100%.

I only had to wait a short time for the vet to come online. She was thorough with her questions and helpful with her advice. I felt reassured that I could treat my pet over the weekend, as advised, until attending my own vet on the Monday morning.

I needed an out of hours online pet consultation and they didn’t answer. tried twice and both times i was left hanging

This service is incredible! We have free access via our Yumove supplement subscription and have used it multiple times. It’s free and very quick, we’ve never waited more than a couple weeks of minutes. In all occasions they have been like a triage nurse, do we need to see the vet in person urgently / at all. Given how much it costs to see the vet, this has saved us a lot of money. Plus one of our dogs is terrible at the vets and hates being examined this is the perfect way to only put her through that stress if absolutely necessary.

I can’t believe it’s free! Amazing

Great pet insurance policy got through to a vet in 5 mins reassured us well . Would highly recommend

Easy to access the advice I needed for my dog. Very useful and good advice obtain from a qualified and friendly vet.

Paid £24 for a chat !!! Vet was not able to do a prescription as advertised. Very angry at the false advertising and waste of my time.

Was in the wait que for an hour. When I did get on it disconnected as I went to take a picture for the vet. 24/7 is false advertising. Vet probably could have warned me that taking a picture would cause the call to fail.

Terrible service. I was worried about my pet and paid £24 for a consultation. Just as I paid the website crashed. I received email and receipts to say I’d paid. Logged back in. No record of my payment or appointment. Emailed several times but no response. So much for a 24 hour service. I now request a full refund!

Great advice and put my mind at rest. Very friendly and empathetic. I’m so glad that I signed up for this. Help is available 24/7. I would highly recommend.

I had to call twice in a week for 2 different things. Both times the vets I spoke to were both friendly , made me feel at ease.
They were professional and helped me with outcomes for the reasons I was calling. I would highly recommend the service

I was feeling extremely anxious when my toy poodle experienced distressing problems pooing after being spayed. The online vet, Elizabeth, calmed me down and took time to go through lots of health checks before giving me great advice. Bonnie was back to normal in no time and I’m so impressed with PawSquad 🐾

The wait was couple of minutes- the vet was very professional and very helpful. She listened very carefully and also observed the problem via video call. Her advice was valuable and very knowledgeable.

We have a complementary subscription through our regular vet's care plan. Our cat got sick on a Sunday and we didn't know whether we should be driving to emergency out-of-hours hospital. We got a video-consultation within minutes and the vet was very thorough. She watched for heart-beat/breathing and with her guidance we tested for hydration of skin and gums. Ultimately she helped us decide to wait till the morning and go to our regular vet. Our cat's condition improved over-night and we took him to see the vet on the Monday.

I got the sense that the online vet was thorough and would air on the side of caution. If our cat's condition has worsened then we would have taken him to the hospital but her judgment call was sound and the video call probably saved us several hundred pounds.

I think PawSquad is an absolute asset and perfect for those times when you might not know what to do - incredibly reassuring and helpful.

Contacted pawsquad via on line chat, as it was 5am & my partner was sleeping. Vet I chatted with, was patient, friendly, knowledgeable and very easy to deal with.
Also received an after chat report as well as a follow up email asking if my pet was ok and not to hesitate getting in back in contact, thought this was a really nice touch.
Wouldn’t hesitate to recommend or contact pawsquad again