PawSquad レビュー 433

Excellent service. I have Pawsquad as part of my pet insurance and it always makes me feel at ease knowing there is a vet I can speak to at any time if needed. The responses are always clear, informative and reassuring. I would 100% recommend.

My dog was in her first season three weeks in And wasn't eating and quite poorly. applied on line and paid the 24 pounds to speak to a vet . never happened waited all day . I emailed them with no reply as yet . appalling service last time l ever have any contact with them. Absolutely appalling service

Don’t normally leave reviews but I think credit where credit is due. Blue was sick while on holiday in wales. She has a local vet here as well but obviously she got ill on a bank holiday, Murphy’s law. Anyway I was in the process of calling the vets emergency contact and found this service. Some illness are obviously emergency but this service fills the gap of is it isn’t it. I was in contact thought the full day and night they were excellent and reassuring via chat app. They monitored blue all day asking for videos and updates every couple of hours. Excellent service will definitely if needed use again in first instance, even at home

Immediate response by vet. I requested a video call which is what I got straight away. My dog had a puncture wound from a tic and we were in a remote part of Wales on holiday. The vet was calming and immediately put me at ease, telling me how to proceed. I rang again the following day and had a different vet but same high standard of care. I am extremely impressed with PawSquad.

Good advice, seen quickly no matter what time of night. I’ve found the feedback very helpful.

The Paw Squad were excellent, I contacted them and they helped me sort out what was wrong with my dog. They were very thorough and extremely helpful. Thanks so much for your help

Would not recommend to anyone. They took money first, even though they ask to describe the issue before you get in contact with the vet. If they would review this before, they could let people know, that they are not able to advise. But no. They take the money first to say, we can't help you, go to the vet. I feel that money was taken out of my pocket for no service provided. Very disappointed!!!!!

Excellent service! The is included in my pet health club membership and it provides so much peace of mind knowing that I can call a vet any time of the day. Tonight, my dog was throwing up and I was concerned, 60 seconds in the waiting room and I was out through to a lovely vet who checked my dog over and gave me advice. They also had me call back later to check on my dog. Excellent service and saved me the cost of an out of hours vet visit!

We had an emergency with our dog on a Sunday afternoon when she became lame, and so used the 24 hour speak to a vet service.
Using the app we entered our dogs details and nature of the injury. Uploaded a photo and then hit the call button. We were second in the queue and were put through in less than 5mins. The vet was very caring, considerate and knowledgeable. She calmed our fears and gave us information on how to treat our dog.

Super friendly vet who was knowledgeable and very helpful

Very quick and gives you a level of peace of mind. Will definitely be using it going for are it necessary, overnight vet would’ve cost me £300, pawsquad was £24!!

Great service, saved me a costly trip to the vet!

Very quick and efficient. Sound advice and put is at ease. Would recommend.

Doctor just refused to help and started to search for nearby clinics. He found nothing then finished call. I paid 28 eur for that.

It takes your money then had to wait about 20 mins to speak to someone, wished I just took my dog to the emergency vets as when I did get through, I was not offered any reasons or reassurance and just told to go to the vets!

Complete waste of time, money and energy. I would not use them again.

I am greatful for the advice I got. But annoyed they took double the £24 fee from my account

Was able to chat with out-of-hours on-line vet quickly and easily. Was given good advice and the preliminary diagnosis was confirmed by face to face vet appointment the following morning. Thank you.

Very easy to make a telephone appointment at a convenient time for me. I was able to send photos before the call and the vet I spoke to was very professional and reassuring. I was advised to visit my vet and was sent a report confirming diagnosis. My vet confirmed the diagnosis was correct.

My dog developed a problem on Sunday - of all days! I called Petsquad with a photo of the problem. I got a very kindly vet who did a sensible diagnosis, and saved me the hassle, costs and worry of dashing off to the emergency vet.