Andrew Shipley was brilliant he was supportive through out the whole ideal and really did feel like I could rely on him recommend anyone go to him if you ever need help
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I want to express my deepest gratitude to Holly Sturnman and Grace Flint. Throughout my family court proceedings, you both showed unwavering dedication, compassion, and professionalism. You explai... ãã£ãšèŠã
Used these for a family court issue through legal aid and they were appalling. Gave no decent advice and lost the case despite having evidence supporting it. Poor service, no compassion and communicat... ãã£ãšèŠã
I contacted the Grimsby branch of this company in November 2025 with a view to preparing a 'simple' will. I wrote to them and was very explicit with regards to exactly what I required prior to them a... ãã£ãšèŠã
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Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest service standards to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require speedily and cost-effectively. We offer a wide range of services and can deal with most types of legal work for individual and complex business requirements. Pepperells now have around 180 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. With offices across Yorkshire, N.E Lincolnshire, Lincolnshire, Cornwall, London, Cambridgeshire and the North East, Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome for your problem.
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100 Alfred Gelder Street, HU1 2AE, Hull, è±åœ
- 01482 326511
- www.pepperells.com
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Very poor service
Very poor service, needed a solicitor as my usual one wasnât available for the date needed. Was assigned a junior who was very unprofessional sending me emails in the early hours of the morning (in between 12-4) charged me for him missing appointments with me and replying to emails that I had sent asking why. When asking why I had been charged for a lot of extra work that hadnât been carried out no one got back in touch to discuss. I have been charged a large sum for a service that was poor and unprofessional
Avoid at all costs
Very poor communication and very poorâŠ
Very poor communication and very poor value for money.
One star is being generous
One star is being generous! I have been messed about, fed lies, calls not returned, I have been led along thinking completion would happen on numerous occasions (STILL waiting) this firm are clearly not up to conveyancing. I would avoid if you would like a speedy completion - almost 8 months and still no closer to moving in to my new house!
Nothing but stress, hassle and empty promises. Next step for me is the legal ombudsman.
Recently purchased a property and usedâŠ
Recently purchased a property and used Pepperells as my solicitors. My conveyancer John Taylor was very professional, pleasant and he offered great advice at every stage. He helped me to complete in good time and he communicated effectively with all parties involved. The fees at Pepperells are extremely competitive and I would fully recommend their service.
Friendly and professional service
Richard Smith at the Beverley branch of Pepperells helped me with a claim for compensation relating to an accident at work. He was really helpful and guided me through the process in a really informed and approachable manner. I was really happy with the service and advice I received from all of the team and would highly recommend them.
Billed us after saying the initial conversation would be free
Told my partner her initial conversation would be free. They then proceeded to charge us £450 for a 45min conversation.
Consequently they will not be appointed as our solicitors for private or business services
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