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Perfect Shutters レビュー 

1,592
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had some of our shutters fitted on 29/10/2026. This company were amazing, very professional amd efficient. The team were tidy worker's and left our 🏠 clean taking all the rubbish away. We are h... もっと見る

5つ星のうち5の評価

Second time we have used Perfect Shutters highly recommend them nothing too Much trouble . From first appointment to discussing products and fitting everyone so nice helpful and you get up dates on y... もっと見る

企業が回答しました

5つ星のうち5の評価

Their staff were both polite and Friendly. They kept me informed at all stages. Their price was good. They were upfront about likely timescales. The personnel who attended at my home (to measure up or... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish lovely friendly people, Firstly the man who came to show us options of the shutter blinds I’ve forgotten his name sorry but it was (Josh’s dad ) was lovely & friendly & his k... もっと見る

企業が回答しました

企業情報

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Perfect Shutters について

当該企業による記述

Perfect Shutters
Made-to-measure Perfect Shutters in a customer home

North West shutter specialists

Make every room feel considered

Perfect Shutters creates made-to-measure shutters that complement how your home looks, feels and works. From your first home visit to the final fitting, every detail is planned with care.

Price promise Flexible finance 10-year guarantee

The Perfect approach

Guidance, craftsmanship and a finish that lasts

Visit a showroom or arrange a free home design visit. Our team will help you explore styles, materials and finishes, then survey and install your shutters precisely.

Full-height shutters in a customer home

Made for your space

Shutters in a customer home

Crafted around life

Discover full-height, café-style, bay window, door and custom-shape shutters, all tailored to your home.

Explore Perfect Shutters

連絡先

4.8

優良

TrustScore 5段階評価の5

1592件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 81%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,592)

過去12か月のレビュー数: 217件

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5つ星のうち5の評価

Wonderful service

Everything about the process was incredible. From the sales team to the surveyor, to the fitters and customer service. The whole company have gone above and beyond and I couldn’t recommend them more.

2026年1月7日
自発的なレビュー
5つ星のうち2の評価

Shutters ordered early summer

Shutters ordered early summer, issues from start to finish.
Lack of communication was the biggest problem with staff promising call backs and updates but never did call back .
Finally date arranged for installation, that was following numerous emails and phone calls to agree the correct price - which changed numerous times along the way- two guys arrived, didn't have the complete shutter, end panels missing or not wide enough.
Return visit only one complete end panel and wanting to apply the other in two pieces.
Clearly this was not acceptable and they were told to rearrange when they had the correct materials available.
Further visit arranged, but will be between 830 am and 11 am advised no one home until 10 am - sorry not working in your area then ???
Further visit arranged, no show!!! No communication- extremely poor !!
Several phone calls later further visit arranged- finally complete- then they wonder why they're busy when it takes 4 appointments after waiting 6 months for installation !!!
Would not recommend this company - customer service is very poor

2025年12月23日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Hi Sharon & Stephen,

We’re genuinely sorry to read about your experience and apologise for the frustration you encountered. We understand that having the installation completed on 8th December added pressure during an already busy time of year.

While the shutters were delivered in September and we did make efforts to arrange installation for then, once the order had arrived, we recognise that confusion around payments contributed to your hesitation and the delays. This should have been handled more clearly and resolved more promptly on our part, and we apologise.

We would like to clarify that there was always an agreed price for your order. Following the initial survey, an additional window was added, which led to some uncertainty around the breakdown of costs when installation was being arranged. We reached out on several occasions by email to provide clarification and resolve this, and once contact was re-established, we were pleased to finalise everything so the installation could be booked.

We fully acknowledge that the installation process itself did not go as planned. The side cover strips were not fitted during the first visit, which required return appointments. We understand how inconvenient this was and sincerely apologise. In addition, changes to appointment times and a cancelled visit understandably added to your frustration.

When the cancellation occurred, our customer service team worked closely with our installations manager to ensure he could attend personally on our final fitting day before closing for Christmas, allowing the installation to be completed without further delay. As this took place in the lead-up to Christmas, it did present some scheduling challenges, and we’re sorry for the inconvenience this caused.

While we’re pleased the installation was ultimately completed, we recognise that the overall experience did not meet the high standard we strive to provide. Your feedback is genuinely appreciated and has been shared with the team to help improve our communication and scheduling, so we can provide a smoother experience for our customers in the future.

Thank you for your patience and understanding. We wish you all the best for the New Year ahead.

5つ星のうち5の評価

Really happy with my shutters

Really happy with my shutters!
your customer service team kept me informed and updated with the process and installation was fantastic from start too finish thank you too the whole team and the guys who fitted Jamie and Jake

Will definitely recommend

2025年12月17日
自発的なレビュー
5つ星のうち5の評価

Very helpful from quote to…

Very helpful from quote to installation. I liked they contacted me with updates about my order.
Jamie b and Jake were polite and respected my home. The installation was very quick and they left everywhere tidy. Also, Jaime was always friendly and helpful . I would 100 percent recommend perfect shutters.

2025年12月16日
自発的なレビュー
5つ星のうち5の評価

Great service

Trevor and John arrived and from start to finish were fantastic. They took the time to show me how the new shutters worked and answer my questions. They were both very courtesy and professional- I would certainly recommend again.

2025年12月17日
自発的なレビュー
5つ星のうち5の評価

Wonderful service from perfect shutters…

Wonderful service from perfect shutters from the very beginning, from the wonderful girls in the office to the guy who came & measured up.
Trevor & John fitted my blinds today, the lads were friendly, polite & did an amazing job. Incredible service all round 👍🏻 thank you!

2025年12月15日
自発的なレビュー
5つ星のうち5の評価

Happy customers, great product and service

Our beautiful new shutters were fitted just yesterday by Trevor and Walshy who did an excellent job! They completed the job much quicker than expected, they were super professional and made sure we had all the paperwork/info we needed before they left. We’re really pleased and would recommend Perfect Shutters :)

2025年12月12日
自発的なレビュー
5つ星のうち5の評価

Plantation shutters and Velux blinds

Perfect Shutters have been superb from start to finish.
The product range and price options were explained without any sales pressure in a no nonsense and practical way ensuring we chose shutters perfectly suiting our requirements. The surveyor was accurate and offered great advice for positioning and installation. The installation of shutters to a large bi- fold door and three large bay windows took little more than three hours. We couldn’t speak highly enough of the installers Danny and Tom. The quality of installation is top notch 10/10! They were also courteous and respectful of the property - cleaning up as they progressed and taking away all debris upon completion.
We wouldn’t hesitate to recommend Perfect Shutters to anyone searching for blinds or shutters.

2025年12月12日
自発的なレビュー

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