Had a problem with our general waste compactor one day before a senior management site visit. Had lots of tidying up to do but no means to get rid of waste. Contacted PHS and within 1 hour, Steve & Ga... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Steve O'Neils customer service is second to none, absolute gentleman and so quick and knowledgeable Came at drop of a hat and fixed the bailer in record time like it was nothing He knows the p... もっと見る
企業が回答しました
Gavin was great. Explained what had gone wrong & how to stop it happening again. Fixed the baler & found another fault which I was able to log while he was doing the original work order. New job was s... もっと見る
企業が回答しました
Everything is brilliant with PHS Wastekit. From the start, the process was seamless. Gary, the salesperson, was incredibly well-informed and honest, ensuring I got exactly what I needed without... もっと見る
企業が回答しました
企業情報
当該企業による記述
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
連絡先
B66 1BZ, Smethwick, 英国
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
4.9
優良
430件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always great service
Always great service, Angelina always gives me a head up to make sure we don't run out of twine- highly recommend.
2025年9月10日
自発的なレビュー
phs Wastekit からの回答
Hi Claire
Thank you for your review, we so pleased that Angelina continues to provide you with great service
Stacey
Excellent customer service and very…
Excellent customer service and very quick response to emails. Angelina Dhanda has consistently been helpful on every occasion I have contacted her, brilliant service.
2025年9月9日
自発的なレビュー
phs Wastekit からの回答
HI Tom
Thank you for taking the time to share your positive experience! It's great to hear that you've received excellent customer service from our team member, Angelina Dhanda. Her prompt and helpful responses are a credit to our company's commitment to providing top-notch support.
Stacey
Fantastic Service
Keeley was very helpful and arranged delivery of the sacks I needed very efficiently. Great customer service, would thoroughly recommend.
2025年9月2日
自発的なレビュー
phs Wastekit からの回答
Hi Karen
It sounds like Keeley provided excellent customer service! Her efficiency in arranging delivery of the sacks you needed is a great example of going above and beyond to ensure customer satisfaction. It's fantastic that she was able to make your experience so smooth and hassle-free
Stacey
Steve (O’Neill) arrived at both sites…
Steve (O’Neill) arrived at both sites (Newburn & Gateshead) on time and completed the service of both machines in an efficient and timely manner. Reports were completed and he explained his findings, offered advice and next steps - all in all very professional manner.
2025年8月22日
自発的なレビュー
Liam was professional and got to the…
Liam was professional and got to the root of problem quickly and had bailer fixed soon after.
2025年8月12日
自発的なレビュー
Compactor Repair
We were visited today, at the Green Welly Stop in Tyndrum, by Liam Crockert to repair and service our compactors. Liam was excellent, helpful and polite, and performed his work to a high standard. He also flagged up a couple of points for us to be aware of going forward.
2025年8月5日
自発的なレビュー
phs Wastekit からの回答
Hi Stephen
That's great to hear! We're glad that Liam was able to provide you with excellent service and repair your compactors efficiently. Thank you for taking the time to share your positive experience!
Stacey
Steve O’Neil was my trainer
Steve O’Neil was my trainer and his information on bailing was easy , clear and very well told and recommended 10/10 for training
2025年8月5日
自発的なレビュー
phs Wastekit からの回答
Thank you for taking the time to leave us a review, we really appreciate it
Received training on VBT delivered by…
Received training on VBT delivered by Steve ONeil. Training was very informative and all questions answered and discussed through. Information provided about machine in use on site and discussed better ways of working with our machine. 10/10 training.
2025年8月5日
自発的なレビュー
Vertical Baler Training with Steve…
Vertical Baler Training with Steve Oneill. Great tutoring, informative and helpful.
2025年8月5日
自発的なレビュー
Your staff fixed the problem…
Your staff fixed the problem effectively and quickly (David Asmah)
2025年8月4日
自発的なレビュー
Steve O'Neill efficient service
Steve O'Neill visited the store today, he was very efficient in fixing the issue we had, and was very professional.
2025年7月30日
自発的なレビュー
Steve O'Neil 10/10
We were recently visited by Steve O'Neil for our regular service.
During this, not only did he perform his duties without fault, but he also informed the company of a few issues we were unaware of. This information saved us not only a lot of embarrassment but could possibly save us alot of money and time in the long run.
Steve was friendly, knowledgeable and engaging. I look forward to working with him in the future.
2025年7月28日
自発的なレビュー
Keeley Was straight back to me…
Keeley Was straight back to me regarding my query and answered all of my questions and a completed order on its way to us.
2025年7月25日
自発的なレビュー
Thank you Steve O'Neil
Thank you Steve O'Neil, always friendly and helpful when you come to fix or service our unit. Always out fast if they is any problems.
2025年7月24日
自発的なレビュー
phs Wastekit からの回答
Thank you for your 5 star review, we appreciate the feedback and will ensure that this is fed back to Steve
Professional Service from PHS again!
PHS Wastekit reacted immediately to a safety concern we had, and an engineer was quickly on site to access and rectify the situation!
Steve O'Neil was very professional and offered his advice on how to prevent incidents reoccurring!
It is a pleasure dealing with PHS!
2025年7月22日
自発的なレビュー
phs Wastekit からの回答
Hi Kevin
Thank you so much for your kind words about our team's reaction to your safety concern. We pride ourselves on providing prompt and professional service, especially in emergency situations. Steve O'Neil is indeed a valued member of our team, and his expertise and advice are always available to our customers. It's great to hear that we're meeting your expectations and that you enjoy working with us
Stacey
Excellent service from Steve
As always Steve O'neil provided a excellent service and he is a credit to his company
2025年7月21日
自発的なレビュー
phs Wastekit からの回答
Hi Darren
It sounds like you've had a positive experience with our engineer, Steve O'Neil. His professionalism and dedication to customer satisfaction are definitely assets to our organization.
Stacey
Great prompt and effective service by…
Great prompt and effective service by Steve Oneill.
No issues at all
2025年7月21日
自発的なレビュー
phs Wastekit からの回答
Hi Scott
Thank you for taking the time to leave us a 5 star review we really appreciate it, we will ensure this positive feedback is given to Steve
Steve O’Neill very good service…excellent aevice
Steve O’Neill very good service friendly gentleman
2025年7月21日
自発的なレビュー
Angelina has been a great help with…
Angelina has been a great help with fulfilling our PO and making sure we're receiving it in a timely manner. Very friendly and professional :)
2025年7月15日
自発的なレビュー
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