Piglet's Pantry レビュー 

1,022
•
TrustScore 5段階評価の3.5

3.7

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Always found my orders are great. I received mine on time but the packaging had been damaged which impacted on 2 cakes sadly. The joy of opening as usual to see the items as shown on your web site di... もっと見る

5つ星のうち4の評価

All the food was v v fresh and delicious and tasty to eat. The lemon drizzle cake is to die for. My afternoon tea box didnt arrive until 5.30 which was disappointing. If you want your tea served... もっと見る

5つ星のうち1の評価

Tried to order an afternoon tea for my parents several times as they received a voucher. It would not go through. Could not find any contact details to get support. The voucher was for £40 and the aft... もっと見る

5つ星のうち5の評価

won a red letter day afternoon tea in a raffle organised by Shepherds Port BAR for NARS . decided to have one to home that we could enjoy on a weekend away. the 1st delivery failed from DPD. the cus... もっと見る

企業情報

  1. パン屋
  2. ・
  3. 卸売パン屋
  4. 仕出し飲食料品の提供業者
  5. 食品製造業者

当該企業による記述

Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

1022件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 31%に回答しています

通常2週間以内に回答

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3.7

すべてのレビュー

(1,022)

過去12か月のレビュー数: 103件

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5つ星のうち5の評価

I used Piglets Pantry as it was a present to myself.

I used Piglets Pantry as it was a Groupon deal and always wondered what they were like.
I tried to order online, but the web site was not working properly, so I went old style and did the order by phone, which was so easy, and arranged a delivery date.
The parcel came on the day as arranged and wow, what a feast.
All looks delicious, perfectly packed and with storage and reheating instructions.
Thank you Piglets Pantry, I will certainly be using you again.

2025年10月15日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for your review! We are delighted to hear you enjoyed your Piglets Pantry experience and appreciate your support!

5つ星のうち5の評価

Omg amazing looks and packed too…

Omg amazing looks and packed too perfection .
I brought an afternoon tea package
Can't fault anything about this come cold with ice packs looks perfect ideal for a gift or a treat for yourself even comes with tea bags so well thought out

2025年10月14日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re so pleased you enjoyed your afternoon tea, thank you for your feedback!

5つ星のうち5の評価

Great value and scrumptious

My parents loved their afternoon tea… described it as being delicious and plentiful. Delivered on time and a great price too. Thank you Piglet’s Pantry.

2025年10月8日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re so pleased your parents loved their afternoon tea! Thank you for your lovely feedback.

5つ星のうち1の評価

Sorry I can not say was satisfied with…

Sorry I can not say was satisfied with them but I think I was more the delivery company to deliver a cream tea so a person to have it for supper not tea time they'had it from 6.30 in morning so to deliver it 6.45 at night not good so will look at booking another one

2025年9月29日
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for your feedback, we’re sorry your delivery arrived later than expected. As advised on our website, deliveries can take place anytime between 8am and 8pm, so we always recommend ordering for the day before if you need it for a specific occasion.

5つ星のうち5の評価

Great food & great customer support

I ordered afternoon tea for my dad’s birthday. Unfortunately the delivery company let me & Piglets Pantry down & didn’t deliver when they were meant to, meaning the tea was spoiled.
However, the wonderful Georgina very promptly arranged for another to be sent out which was thoroughly enjoyed by my parents.
I can’t thank them enough for the wonderful tea (which looked very tasty) and the great help and assistance they provided. I will definitely order from them again.

2025年10月7日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for your feedback, we’re so sorry for the initial delivery issue but delighted we could help make things right!

5つ星のうち5の評価

Used a buy a gift

Used a buy a gift, voucher on the afternoon tea delivery.
So pleased with it. Every item was very tasty and expertly packed. Best sausage rolls and scones i have tasted. Well recommended

2025年10月8日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for the feedback and recommendation. We're pleased you enjoyed the afternoon tea!

5つ星のうち5の評価

We ordered this for my auntie Margaret…

We ordered this for my auntie Margaret .I ordered it for the 24th of October instead of the 24 th of September.
Lady on phone very understanding and sent it as soon as possible to the 24th of September
Auntie Margaret loved it and said it was fantastic quality! She doesn't get out very often so was very pleased with it!

2025年9月29日
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re so pleased we could help and that your Auntie Margaret loved her treat! Thank you for your feedback.

5つ星のうち5の評価

Excellent produce

Excellent produce in the afternoon tea box would totally recommend
Really tasty and well presented makes a wonderful gift

2025年9月29日
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re so pleased you enjoyed the afternoon tea box, thank you for recommending us!

5つ星のうち3の評価

University Delivery a problem

Ordered online a pie and beer box to be sent to my Grandson who had just started at Exeter University
Got a call today to say that they cannot deliver to Exeter University as have been unable to deliver orders there in the past and informed it would have 75% chance of being a failed delivery. Would not refund the cost of the box - only the cost of the gift card to accompany it. However they did agree to send the Pies to me at a date of our choosing provided it was reasonably soon as they had already ordered the ingredients. Just want everyone to be aware of this inability to deliver to the University as your money will not be refunded

2025年9月28日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We completely understand your frustration and are sorry for the inconvenience. Because the issue was flagged while processing, we were unable to cancel the order at that stage, but we did our best to make sure the delivery wouldn’t fail. We’re glad an alternative could be arranged and will take your feedback on board moving forward.

5つ星のうち5の評価

Great quality, excellent delivery and lovely team.

The giftee loved their afternoon tea box. Excellent delivery, excellent packaging, brilliant quality, and really lovely team. One thing I’d have liked is delivery available within two days of wanting to order, rather than 3-4. The website interface was hard to use on mobile- which I’d say majority people order via phones. My dad would have struggled to use the site. Thank you team! Will definitely order again soon x

2025年8月15日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re delighted the afternoon tea was enjoyed! As everything is made fresh to order, our delivery times can be a little longer, but we really appreciate your feedback. Thank you for your kind words, we look forward to your next order!

5つ星のうち1の評価

Day late, food dry and stale

Packaging damaged, the ice bags were defrosted so had been in the box a long time, the post on the box said 1 day only but arrived a day later, scone was hard and stale, the veggie savouries were dry and all the same flavour, carrot cake was lovely and moist. As this was a gift I had to lie to my friends and tell them it was delicious, not worth the money, you need to give what you advertise, it’s called customer care

2025年9月17日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Hi Susan,

Sorry to hear about your experience, to help us investigate please contact us with your order information and we'll look into this for you.

Our email address is info@pigletspantry.co.uk.

5つ星のうち5の評価

My daughter bought me a gift of classic…

My daughter bought me a gift of classic afternoon tea from piglets pantry. All of the ingredients supplied was amazing and very well packaged. Would definitely use them again and try out other products.

2025年9月10日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re delighted to hear you enjoyed your afternoon tea. We really appreciate you sharing your experience and look forward to seeing you again!

5つ星のうち5の評価

Having had deliveries from Worthing…

Having had deliveries from Worthing previously, to see you had opened the store at Brighton station was great news…. Until….I found out it was card only after placing my order. I only had cash on me but thankfully you have 2 super heroes working in the store, one of which was Katelyn (I think) who offered to use her card for me and I gave her the cash. Thankyou Katelyn and thankyou both for first class customer service.

Have you any plans to accept cash? Whilst I accept the security around it, I hope it doesn’t put potential customers off.

2025年9月17日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for sharing your experience and for highlighting the wonderful service from our Brighton team! We’ll be sure to pass along your kind words. At the moment, we’re operating as card-only, but we really appreciate your feedback and will certainly take it into consideration.

5つ星のうち5の評価

Excellent vegan afternoon tea

Excellent vegan afternoon tea
Bought as birthday gift for daughter, she loved it. Food delicious, beautifully packaged, instructions very clear and very generous portion sizes.

2025年9月12日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for choosing us to celebrate such a special occasion. We’re so happy your daughter enjoyed her vegan afternoon tea!

5つ星のうち5の評価

YUM!

You can tell they use really good quality ingredients, lots of care and attention has been taken to make them, beautifully packaged, arrived on time, brilliant customer service and the portion sizes are soooo good 😊
I got the Laura Ashley afternoon tea for my parents as a gift they said everything was YUM!! Delicious, tasty and the nicest cakes an bakes they have had. (You know things are really good when no words are spoken when eating them your just taking in all the delicious flavours 🤣)
Will definitely be ordering again thankuuuu 😊

2025年9月13日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

We’re so pleased your parents enjoyed the Laura Ashley afternoon tea. Your feedback means a lot, thank you for sharing!

5つ星のうち5の評価

Cream tea heaven

I ordered a cream tea for two having sent them as gifts in the past and hearing how good they were. I was not disappointed. What a fabulous treat. A sturdy box with ice packs arrived on time and the presentation inside was brilliant. The savouries were gorgeous as were the scones and cakes. Very generous portions too. I will definitely be coming back for more. If I could give more than five stars I would!

2025年9月5日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

Thank you for your review and feedback! We are glad you enjoyed the afternoon tea, look forward to serving you again soon!

5つ星のうち5の評価

Perfection delivered to my door!!

Perfection delivered to my door!!! 1st class afternoon tea. I had the vegetarian, my friends had the traditional. We took our afternoon teas to the beach for my birthday, followed by a spot of seaglass hunting. Personally I favoured Piglets Pantry over a popular chain of afternoon tea. I will be ordering again!

2025年9月6日
自発的なレビュー
Piglet's Pantry ロゴ

Piglet's Pantry からの回答

So glad you all enjoyed the afternoon teas, thank you for choosing Piglets Pantry!

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