Always found my orders are great. I received mine on time but the packaging had been damaged which impacted on 2 cakes sadly. The joy of opening as usual to see the items as shown on your web site di... もっと見る
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All the food was v v fresh and delicious and tasty to eat. The lemon drizzle cake is to die for. My afternoon tea box didnt arrive until 5.30 which was disappointing. If you want your tea served... もっと見る
Tried to order an afternoon tea for my parents several times as they received a voucher. It would not go through. Could not find any contact details to get support. The voucher was for £40 and the aft... もっと見る
won a red letter day afternoon tea in a raffle organised by Shepherds Port BAR for NARS . decided to have one to home that we could enjoy on a weekend away. the 1st delivery failed from DPD. the cus... もっと見る
企業情報
当該企業による記述
Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.
連絡先
Unit E & F Decoy Road, Worthing, BN14 8ND, Worthing, 英国
- 01903 215054
- info@pigletspantry.co.uk
- www.pigletspantry.co.uk
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ネガティブなレビューの 36%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Afternoon Tea
Had a lovely afternoon tea at home with family from Piglets Pantry. The food was very good quality and very tasty indeed. Delivery was good and packed well in boxes. Would definitely recommend.

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Excellent food
All the food, sweet and savoury were delicious, and enough for next day too. I invited a friend to share with me and we were both delighted.

Piglet's Pantry からの回答
I ordered and afternoon tea to be sent…
I ordered and afternoon tea to be sent to my grandson but unfortunately put the wrong postcode, although the complete address without the code was 100% correct. The parcel never arrived, my efforts to contact DHL with the correct postcode were ignored and Piglets Pantry refused to contact them or do anything else to help, saying the error was my fault and they weren't prepared to do anything to resolve the issue. Beware, they've taken my money and supplied nothing, they could do it to you too.

Piglet's Pantry からの回答
The perfect sweet and savoury gift!
Was lovely to find a company that provided exactly what we wanted. The chosen "hamper" went down an absolute storm with my father in law. Highly recommend and will definitely be using Piglet's Pantry again.

Piglet's Pantry からの回答
The traditional afternoon tea box
The traditional afternoon tea box was a gift. It arrived on time and was well packed including ice packs. The food was really good, I particularly liked the sausage rolls, they were huge and full of meat with a hint of spice.

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Piglet's Pantry からの回答
Given as Birthday Present
Great food,plenty of it,fresh,delivered into my hands,straight into the fridge ready for tea the following day. There was enough left for a good snack the next afternoon,will be ordering again.

Piglet's Pantry からの回答
Great customer service and products.
Great Halloween cookies and thank you Amecia for the great customer service and personal touch. I highly recommend Piglets Pantry.

Piglet's Pantry からの回答
I was a little disappointed on the size…
I was a little disappointed on the size and quality of my afternoon tea box. Very edible but size of quiches and scotch eggs was disappointing. Cakes were quiet small too. Was ok flavours but nothing special for the money paid.

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The savoury afternoon tea was ok
The savoury afternoon tea was ok. The sausage rolls were delicious but the other items were just ok nothing special in my opinion.

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Not impressed
The food arrived at 8:30, even though we ordered the food the week before. The driver left the box on the floor outside near the mail boxes....it's a public area. I was not impressed by the food. It looked off. the cakes went in the bin. I will not use this company again.

Piglet's Pantry からの回答
Bad customer service
The computer system was down, so you took my order over the phone.
You took down the wrong house number, so the order went to the wrong house and never arrived.
With your poor customer service the order was never replaced, as you blamed me for not reading the confirmation.
My Uncle and Aunt did not receive their anniversary afternoons tea, which they waited for, so all in all a very unhappy experience.

Piglet's Pantry からの回答
Fantastic products
We were not sure what the quality would be but this exceeded my expectations. Packaged brilliantly and I knew exactly when it was being delivered. Everything in it is top quality, would definitely order again.

Piglet's Pantry からの回答
Arrived Exactly when said and food was…
Arrived Exactly when said and food was very good quality, very enjoyable

Piglet's Pantry からの回答
HUGE RISK OF NONE DELIVERY 3rd failed delivery in 4 months
Update 17.31 3rd Nov they’ve turned up 4 days late. Despite the box saying fresh produce don’t deliver after 31st Oct. And despite the ‘fragile’ label, they’re smashed to pieces. Unrecognisable. Heartbreaking for my grandsons.
Update to response
3RD FAILED DELIVERY. Others were NOT ‘received successfully’ as well you know it.
Update. 2nd Nov. Called Piglets Pantry. Totally unconcerned as most of the deliveries ARE delivered. I don’t matter as most get through. They can’t do anything about it as not prepared to deal with DHL. 3 failed deliveries out of 4 in 4 months clearly isn’t enough.
Unfortunately I’m going to have to give up using this company, certainly until they stop using DHL, and definitely not for a special day or surprise.
3rd time in 4 months they’ve failed to deliver. Yes, piglets pantry are apologetic and offer to redeliver. But I’m a disappointed Grandma who now has two disappointed grandsons who I’d hoped would love the Halloween cupcakes I’d arranged to be sent to them. Halloween is one day a year.
How do we know that DHL staff aren’t eating the goods? The box is recognisable and u was told if they don’t deliver they have to destroy the goods. How do Piglets Pantry know this has happened.

Piglet's Pantry からの回答
We were really very pleasantly…
We were really very pleasantly surprised.
Our afternoon tea came, beautifully packed, complete with cool packs still icy.
And, of course, the most important thing is the food. It was excellent! I think the sausage rolls are the best ever! (Loads of sausage!). Everything was delicious and plenty of it.

Piglet's Pantry からの回答
Amazing cakes and well packaged
We had a voucher for Piglet's Pantry and ordered the food to be delivered today. Ordering was an easy process and clear about what you can get and the prices. The afternoon tea was delivered today and everything was so well packaged and presented. The cakes were amazing and not at all dry (which i was worried about). I'd definitely use them again for myself or even as a gift for a loved one.

Piglet's Pantry からの回答
Afternoon Tea for the Family
Received a 'Buy A Gift' voucher and found this company that offered Afternoon Teas at home. Paid a bit extra to upgrade to a larger tea. Ordered it well in advance of when I needed it as an 'arrival treat' for when we got to our UK holiday destination. Got emails the day before and on the day to say it had been prepared and was on its way. Packaging was just gorgeous (and very well thought through) everything arrived pristine, it really felt like we'd received presents! Very well designed and planned. And everything in the box was delicious and very high quality - sausage rolls, quiche, scones and cream, gingerbread shapes, 4 different loaf cakes. Will definitely order again.
Received a call the day after delivery date as there was a mix up and the Piglet's staff thought we hadn't received our order; full marks there too, as it could have been a difficult conversation if we hadn't received it and they were fully prepared to sort out any potential issues.
Who'd had thought an afternoon tea could bring so much joy and satisfaction!

Piglet's Pantry からの回答
We had our first vegetarian savory…
We had our first vegetarian savory afternoon tea and I can honestly say it was DIVINE, so so fresh and the flavours were sublime, we really did not want it to end. When I called and spoke to Laura she was so so helpful and explained it all to me, so thank you Laura and all the bakers who make the tea up. I would 100% recommend Piglets Pantry and cannot wait to get another one.

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