playtomic.io レビュー 

The app is just awful to use and the customer service is non-existent. I would highly recommend every tennis and padel club to stop using this awful app.

Ogni volta che la partita salta, e ciò può accadere molto frequentemente, l'applicazione si succhia un euro di commissioni...forse occorrerebbe ripensare i metodi di pagamento

Playtomic (PT) recently acquired AirCourts (AC) in Portugal then it seems closed the AC booking app for good. This is a disaster for all except the previous AC owners who sold out. The AC app was simple, intuitive, elegant & efficient. The PT app is a nightmare to use - it is totally over-engineered, full of useless features (seems to want to be more like a “dating” site!!!), difficult to use, doesn’t provide the critical information in one view and is totally unfit for purpose of its player-customers. Just try finding & booking a specific court at your home club - takes hours of searching & clicking! We now have to go backwards to phoning the club to check availability. Honestly, it’s a disgrace to have destroyed so much customer value by axing the AC app…🤬🤬😤😤

No solution. No place to call. No call back. They don’t take any responsibility of the bookings with the clubs

I have payed and booked a court in Dubai, however, when I checked the paddle court place told me that the booking didn't went through and there was definitely a glitch in the system. Now I have been trying to reach Playtomic in order to complain but mostly to get my money back and since now they still haven't responded. I don't know if I will ever get my money back. But definitely I DON'T recommended them. WORST SERVICE!

Servicio de atención al cliente pésimo. Todo es a través de formulario y cuando al fin consigues hablar con un agente, dicen que lamentan el error pero que no pueden hacer nada; acto seguido cierran el chat y tienes que volver a iniciar todo el proceso. He procedido a desinstalarme la aplicación.

Pessima App, assenza di contatti, impossibile recuperare importi addebitati ingiustamente.

The really worst customer service! I am in Alicante (from Holland) to play padel. The app doesnt work well so I can't make a reservation. My mates can! Now they play with spanish people and I am at the hotel. I try to contact CS for 3 days now but they shut everything down. No contact possible. I AM VERY DISAPPOINTED!

Appalling customer service. I was charged over £1000 after we closed our account. They refunded some of the money, but not all, and have refused to respond to emails. I have written to the Managing Director who has also failed to reply. They have no complaints procedures. They just take your money and do not provide a service.

THIS IS NOT A SERIOUS COMPANY DONT WASTE YOUR TIME WITH THIS GUYS
THE WAY THEY MANAGE YOUR LEVEL, SCORES AND YOUR ACHIEVEMENTS IS TOTALLY UNFAIR AND UNEQUAL, A JOKE
FIND ANOTHER APPLICATION, BETTER WAY TO USE YOUR TIME AND EFFORTS

The worst experience ever. The company takes 10% of the reservation cost as a fee but they don't provide any customer service. I can't log in to the app because I don't receive an SMS. I notified the support team about that issue but it seems they don't care.