On balance like any car dealer they try to be helpful as repeat business is key. That is until they need to support the after sales. Be very clear, if you are buying a car for your... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
2nd car we've bought from Ponko. Toni, who sold the car was brilliant. Steve who saved the sale was fantastic, but some serious questions regarding the aftersales, but I would definitely buy again due... もっと見る
企業が回答しました
Sam took my finances into consideration and never encouraged me to go beyond my limits. Instead, he helped me choose a car that fits my lifestyle and my needs perfectly. He gave me space to think, enc... もっと見る
企業が回答しました
I cannot rate this team highly enough. From the moment we walked in, we were treated like royalty. Richard at the front of house was incredibly polite and professional, and that high standard of servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Ponko - Cambridge Car Dealer We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our show.
連絡先
27 Royston Road, Foxton,, CB22 6SE, Cambridge, 英国
- 01223874400
- hello@ponko.co.uk
- www.ponko.co.uk
3.8
ほぼ満足
616件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 87％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Welcoming and friendly
Richard was very welcoming and friendly. He accommodated us nicely to a time that suited us. Upon arrival we were offered teas and coffees and a nice conversation. Richard is a great conversationalist, could talk to him for hours! The sale itself went smoothly and everything I asked for was done and it wasn’t an issue. Thank you guys!
2025年1月18日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We're thrilled to hear that Richard made your visit so enjoyable and that the whole process went smoothly. It’s great to know you felt well taken care of and that your needs were met with ease. We really appreciate your kind words and hope to see you again in the future!
Richard and James Fox were both…
Richard and James Fox were both wonderful, helpful and very informative, James kept me updated regularly, thank you for your advice on my new purchase.
2025年1月18日
自発的なレビュー
Ponko からの回答
Thank you for your feedback! We’re so glad to hear that Richard and James made your experience enjoyable and kept you well-informed throughout the process. It's great to know you felt supported and received valuable advice. We hope you're loving your new purchase and look forward to assisting you again in the future!
Excellent
Customer service Experience was excellent, Richard was able to book us in for a test drive within 3 hours of calling on a Saturday. He’s been nothing but polite and accommodating, made us a coffee and made sure we understood how ponko works.
Stan, the salesman that Sold us the car, has been excellent with all negotiations and was very helpful with first time buying of a car.
Hopefully the car is as good as the experience, and will recommend and use again.
Thank you to the guys at ponko
2025年1月18日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We’re thrilled to hear that Richard and Stan were able to provide such a seamless and welcoming experience for you. It’s always our goal to make the car-buying process as smooth as possible, and we’re glad you felt supported every step of the way. We hope your car continues to live up to your expectations, and we’ll be here whenever you need us again. Thanks again for your kind words and recommendation!
Absolutely over the moon with my new car
Absolutely over the moon with my new car James from ponko was amazing picked me up from the station explained everything from start to Finnish kept me updated the whole time very professional made me feel very comfortable the car is exactly what I wanted thank you James for everything.
2025年1月17日
自発的なレビュー
Ponko からの回答
We're so glad to hear that you're over the moon with your new car! It’s fantastic to know that James was able to make the process smooth and enjoyable for you from start to finish. We’ll be sure to pass along your kind words to him. Enjoy your new car, and we look forward to assisting you again in the future! Thank you for choosing Ponko!
Richard on reception gave amazing…
Richard on reception gave amazing service very chatty and helpful a great assist to your team
2025年1月11日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We're thrilled to hear that Richard provided excellent service and made your visit enjoyable. We'll be sure to pass along your feedback to him. We're grateful for your kind words and look forward to welcoming you again in the future!
Ponko からの回答
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team. We pride ourselves on offering excellent service, and it’s wonderful to know that you felt well taken care of. We look forward to assisting you again in the future!
A4 purchase
Matt did a great job in relation to purchase of my A4. Displayed good product knowledge and was very helpful.
Very happy with my purchase.
2024年12月21日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We're thrilled to hear that Matt provided you with excellent service and helped make your purchase of the A4 a smooth process. We really appreciate your feedback and are glad you're happy with your new car! If you need anything in the future, don't hesitate to reach out.
Corsa
Haydn in sales professional and excellent service. Had to return vehicle dur to an issue. Chis and one of the managers who I spoke to were brilliant. Issue solved within 24 hrs. Thank you Andrre
2025年1月8日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We're glad to hear that Haydn provided excellent service and that Chris and the manager were able to resolve the issue quickly. It's great to know that the team took care of everything in a timely manner. If there's anything else you need, feel free to reach out—we’re always here to help!
Chris gave me prompt service & sorted…
Chris gave me prompt service & sorted my vehicle. Regards John Vivier
2025年1月7日
自発的なレビュー
Ponko からの回答
Thank you for your feedback! We're pleased to hear that Chris provided prompt and efficient service to sort out your vehicle. If you need any further assistance, don't hesitate to reach out.
Absolutely fantastic buying my first car
Was a long day for me and my wife to get down there for the car, got the best meet and greet I've ever had, was early for my pick-up got the car it was immaculate, fully clean looked like the pictures, drives like a dream, had to take it back after half an hour because the car said there was a fault took it back was sorted out quickly and explained too what to do best experience I've had.
Thank you Haydn and the team will definitely be using Ponko again.
2025年1月4日
Ponko からの回答
Thank you so much for sharing your experience! We’re thrilled to hear that Haydn and the team made your car buying process smooth and pleasant, despite the long journey. It’s great to know the car was exactly as expected and the issue was sorted quickly. We look forward to assisting you again in the future!
Excellent Service
Good, friendly sales team. Weren’t pushy at trying to get the sale. Gave you time to look around/inspect car on own leisure before taking for test drive and reading through logbook history. Would look at buying again from here in future if they have car I’m looking for.
2024年11月9日
自発的なレビュー
Ponko からの回答
Thank you for your feedback! We're glad to hear you had a positive experience with our sales team and that they gave you the space to make an informed decision. We’d love to help you find your next car whenever you’re ready.
After purchasing a new car I have had 2…
After purchasing a new car I have had 2 problems with it witch was pretty scary but the team at ponko have repaired quickly with no arguments and Evan done the extra by a DSG service as I was worried about it with no charge well chuffed will come back agin and carnt recommend enough
2024年12月31日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We're really pleased to hear that the team at Ponko handled the issues swiftly and went the extra mile for you. It's great to know you’re happy with the repairs and service. We appreciate your trust and recommendation, and we look forward to helping you again in the future!
Haydn was amazing
Haydn guide me through the entire process of me purchasing my first proper car. Really appreciated all the support and dedication throughout, 5/5 company. Would recommend to all.
2024年12月30日
自発的なレビュー
Ponko からの回答
Thank you for your kind words! We're thrilled to hear Haydn was able to support you through your first car purchase. It's great to know you had such a positive experience with us. We really appreciate your recommendation and are excited to assist you again in the future!
Friendly and professional
Matt was very helpful in getting a car brought. There was no pressure to take extra policies and they happy to answer any questions I had. Great experience.
2024年12月21日
自発的なレビュー
Ponko からの回答
Thank you for your feedback! We're thrilled to hear that Matt made your car buying experience smooth and pressure-free. It’s great to know he was able to answer all your questions and provide a great service. Thank you for choosing Ponko!
The dealership advisor Stan was very…
The dealership advisor Stan was very helpful. Helped me in all step and information that I need to know.
The team is great and have a nice fluffy dog to assist them 🤣
2024年12月20日
自発的なレビュー
Ponko からの回答
Thank you for sharing your experience! We’re so glad to hear that Stan was helpful throughout the process. It's great to know the whole team made your visit enjoyable, and we’re happy to hear our furry friend made an impression too! We appreciate your kind words!
Absolutely fantastic service and…
Absolutely fantastic service and people, professional and helpful.. definitely recommended.
2024年12月13日
自発的なレビュー
Ponko からの回答
Thank you for your wonderful feedback! We’re thrilled to hear you had a fantastic experience with us. We always strive to provide professional and helpful service, and it’s great to know we met your expectations.
We appreciate your recommendation and look forward to assisting you again in the future.
The hole environment was really…
The hole environment was really friendly and I was made to feel very welcome & the dog fluffy was super friendly & great entertainment whilst waiting …Anthony was an amazing help with everythink couldn’t be happier with everything the done for me
2024年12月14日
自発的なレビュー
Ponko からの回答
Thank you for your lovely feedback! We’re so glad to hear you felt welcome and enjoyed the atmosphere at Ponko, and we’re happy Fluffy provided some entertainment while you waited! It’s great to know Anthony was able to assist you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with everything.
Thank you for all your help!
Thank you for all your help!! Such a nice and smooth experience after looking for a car for so long and finding the perfect one here. Everyone was very helpful and friendly :)
2024年12月14日
自発的なレビュー
Ponko からの回答
Thank you for your wonderful feedback! We’re so happy to hear that you found the perfect car after your search and had a smooth experience with us. Our team is always here to help, and it's great to know you felt supported and welcomed throughout the process.
If you need anything in the future, we’re always happy to assist!
Get the extended warranty.
Aftersales Steve sorted me out with a claim on the extended warranty. Well worth the extra.
2024年12月11日
自発的なレビュー
Ponko からの回答
Thank you for your feedback! We're glad to hear that Steve was able to assist with your extended warranty claim and that it was well worth the extra. We’re always here to ensure everything runs smoothly for you.
If you need further assistance in the future, don’t hesitate to get in touch.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。