Prep Sportswear レビュー 3,512

Stephanie was amazing. She corrected the error they made of not personalizing the shirt I ordered and sent me out a replacement with the personalization on it!

I needed help with my order and reached out to customer service. I appreciated the very quick response. Thank you!

I just want to leave a 5-star positive feedback for my order! What a quick turnaround! I placed the order on January 26 and received it on February 6. The quality of the hoodie is excellent, and most of all, the printing is perfect! The preview pictures on the website don’t do justice. I love it very much, I can’t wait to wear this to all my son’s volleyball tournaments! I might just have to order some more in a different colour next time. Thanks again!!

My order was complete just the way I ordered,.. great quality of shirts and hoodies.. will definitely be placing more orders!!

I ordered a Minnetonka MN high-school "dance team " sweatshirt for my sister on November 15th ish 2025. I did not receive it until after Christmas. I tried contacting customer service multiple times. Nothing. Said your order is currently being made. Something to that nature. Finally, I gave up. Shortly after Christmas I received an email saying it had been shipped.
By far the cheapest sweatshirt I've ever seen, material is no where near premium and the graphic is pathetic. I read they were sued but im not sure the truth to this. Id definitely not buy a sweatshirt or anything from here. My sister was really upset and I ended up going to her school and buying her a dance line sweatshirt with her name on it.

I order a personalized hoodie as a Christmas gift for my dad who is in an assisted-living facility. I had it shipped to my sister's address so she could wrap it before giving it to my dad, but for some unknown reason, the mailman returned it to sender rather than delivering it to her address. I contacted customer service, explained the situation, and asked if they could resend it to my dad's address instead of my sister's address. Despite the fact that Prep Sportswear did not cause the problem, Greg Stewart from customer service said they would gladly reship the hoodie for free directly to my dad. I'm thankful that Greg and Prep Sportswear made things right even though they didn't cause the problem.

JERZEES Men's Colorblock Hooded Sweatshirt with Tackle Twill
Just received my hooded sweatshirt. Looks great. The only two small complaints would be, was expecting to be a little thicker. It's about half the thickness of my other hoodies. Its for our local hockey team, they play in the winter so you need to dress a little warmer so thicker would of been better. Second the size is good as long as you don't use a dryer. if you use a dryer all the time order one size up or it's eventually going to be to small.

Appearance 10/10
Tackle twill 10/10
Sizing. 8/10
Quality 10/10
Thickness 5/10

Greg was very helpful and responded quickly to my emails about an item in my order. He resolved the issue in less than 24 hours and went above and beyond what I expected. Very pleased customer here!

Let me give kudos to prep sportswear and especially their customer service person Stephanie. I had order some items from the company but unfortunately although the usps marked my item as delivered I never received them. I emailed both the postal system and prep sportswear company of the problem. The post office put in a lost package application BUT Stephanie made sure to replace my items by sending me the exact items at no additional charge. She also stated if the package should show up to donate it. Who does that now a days. Great service and great person. I highly recommend making any purchase from this company besides the quality of items are A+. Thank You for everything.

I sent some pictures of a jersey that was needing to be replaced Greg Stewart immediately answered my email request for somebody to look into it. He took complete ownership of it escalated to production department and they agreed that the jersey need to be replaced and the new ones on its way incredible Service great job Greg.

The customer service was excellent. I'm always a little leary of order online from a company I do not know but it this case they are outstanding. I had a problem with my order and I emailed them on Dec 26th ( not expecting a reply until after the holidays) to my pleasant surprise they replied almost within the hour! They were very prompt and extremely helpful in correcting the issue. The quality of their product is superb and I will not hesitate to order from them again. I highly recommend them. My items were shipped very quickly and were a good quality. My grandsons loved their sweatshirts!

I ordered custom items, 7 shirts and 1 sweatshirt. One of the t-shirts came in with a pull in the collar. Customer Service was amazing, quick to reply and offered a replacement for the t-shirt. All other items were perfect (and a big hit as Christmas gifts). They arrived quickly and the quality was good.

I ordered a hoodie for my wife. It said "runs small", so I ordered 1 size bigger than what she usually wears. It was still WAY too small. I ordered the next size up, and she decided on a different graphic. When I reached out to the company, they said there are NO REFUNDS/EXCHANGES. Terrible way to do business!!! If I had known, I would have NEVER purchased from this company.

My experience with Prep Sportwaear is noteworthy and it is very appropriate to provide this review. Finding and ordering an item (polo shirt) was easy even thought the requested school is a very small eastern university. Shipping was quick, fitting in a small holiday window. And for a post delivery need, my experience with Customer Service was outstanding. I highly recommend Prep Sportwear.

I ordered a sweatshirt that was too small and chatted with Ashley. She was very helpful and I could tell she could actually cared to help out! great customer service and great experience will definitely buy again.

I was getting no response on my tracking from USPS. When I reached out to Prep, Greg S. answered. He worked with me every frustrating step of the way to find out where my package was. When it arrived after Christmas, without asking he refuned my shipping because of the inconvenience.

Sweatshirt didn’t fit and this company apparently offers ZERO exchanges. WOW! I will be SURE to spread this “GOOD “ information!!! Had I know this, I would have NEVER ordered from here.

Buyer be AWARE…. This company is an ALL SALES FINAL company. I will NOT be back!!! Thank you NEXT!!!!

It was my first time ordering from them and I was ordering my future daughter inlaw something for Christmas and I was actually the one that messed up and ordered the incorrect school that she coach's the girls soccer team for. I was frantic and couldn't find a phone number for them and I hate communicating through computer generated messages but my concern was passed onto an actual customer service agent by the name of Stephanie and she was awesome. She was able to get the correct shorts and shirt sent to my daughter inlaw before Christmas and better yet she didn't charge me

I can’t begin to put into words the considerate and attentive help I got from Greg Stewart at Prep Sportswear (during their busiest time of year). My emails were answered immediately, he helped me through an issue that was resolved immediately - even after realizing the mistake was on my end. I will continue to do business with Prep sportswear. The item was exactly as described and better than I imagined. I can’t say enough about the positive experience I had with this company. Thank you, Greg!

My order was sent to the wrong address.