Prezzybox ロゎ
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Prezzybox レビュヌ 

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TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち5の評䟡

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... もっず芋る

5぀星のうち5の評䟡

Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... もっず芋る

5぀星のうち5の評䟡

An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... もっず芋る

5぀星のうち4の評䟡

I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... もっず芋る

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䌁業情報

  1. ギフト ショップ
  2. おもちゃ屋

Prezzybox に぀いお

圓該䌁業による蚘述

We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary. We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them. Sale GIFTS FOR HER BEST SELLERS

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4.4

優良

TrustScore 5段階評䟡の4.5

2319件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(2,319)

過去12か月のレビュヌ数: 3件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

No real customer service. No refund.

No contact from Prezzybox but send me an email to ask for a trust pilot review. So here it is.

No real customer service. I had a custom gift delivered that was printed incorrectly. Struggled to find a contact number as it refers to a partner company.

Spoke to customer services, they couldn't do much as they deal with 3rd party companies and they are the mediator. So no direct contact with the supplier.

They said they would contact me via email with an update. This was a week ago. No contact, no mediation, no refund

So.....not good really. So ive binned this gift and cut my losses and brought another gift instead.

When thing go right, good company. When things go wrong no interest at all.
Sad really. I will use AMAZON in future. Yeah you pay more but they have a responsive customer service when things go wrong.

2024幎12月16日
Prezzybox ロゎ

Prezzybox からの回答

Hi!

Thank you for your feedback.

We can confirm that we requested pictures showcasing the issue with your custom gift so that we could address it appropriately. Unfortunately, we have not yet received a response to our email. To ensure this matter is resolved quickly, we have resent the email as a follow-up.

Once we receive the requested pictures, we will promptly take action to resolve this for you.

Please don’t hesitate to contact us directly if you need further assistance.

The Prezzybox Team

5぀星のうち2の評䟡

Ridiculously overpriced

Purchased from here once but will not return. Pretty much everything they sell is ridiculously overpriced and available elsewhere at less than half the prize Prezzybox will charge you, barring any products which are exclusive to prezzybox obviously.

2024幎6月8日
自発的なレビュヌ
Prezzybox ロゎ

Prezzybox からの回答

Hello,
We’re sorry to hear that you were dissatisfied with your purchase. Our customer support team have reached out to provide a return link for you. We apologise for any inconvenience caused and appreciate your feedback, as it helps us improve.
The Prezzybox Team

5぀星のうち1の評䟡

Order didn't arrive

My order never arrived so I had to go to Amazon instead. Now I've got to wait for god knows how long to get my money back. Won't be using again.

2024幎12月21日
自発的なレビュヌ
Prezzybox ロゎ

Prezzybox からの回答

Hello, Thank you for your review!
We are extremely sorry for the delay and the inconvenience you’ve experienced. We understand how frustrating it must be, especially during such an important time. We have reached out to the courier company to investigate the status of your order, and we are currently waiting for their response. Our customer support team will get back to you as soon as we have an update. Thank you for your patience, and once again, we sincerely apologise for the trouble caused.

The Prezzybox Team

5぀星のうち5の評䟡

Great to order from Australia to UK

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't really like to do.
Orders alway arrive quickly, within a few days and great quality products.
Thank you Prezzybox.

2024幎12月14日
5぀星のうち1の評䟡

H04BYA0004576018

H04BYA0004576018
I’ve had a message from evri that this order won’t be delivered and they told me to contact you
can you explain?

2024幎12月12日
Prezzybox ロゎ

Prezzybox からの回答

Hi there!

We appreciate your taking the time to leave a review. We are so sorry that your order was damaged in transit. Unfortunately, the item was then out of stock, so our customer support team processed a full refund for you. Please accept our sincere apology for the inconvenience caused.

The PrezzyBox Team

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