PrintNinja レビュー 1,562

TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering mo... もっと見る

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5つ星のうち5の評価

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... もっと見る

企業が回答しました

5つ星のうち5の評価

I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that whe... もっと見る

企業が回答しました

5つ星のうち5の評価

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... もっと見る

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企業情報

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PrintNinja について

さまざまな外部ソースから提供された情報

Since launching in 2009, PrintNinja has printed over 9 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

当該企業による記述


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4.7

優良

TrustScore 5段階評価の4.5

1562件のレビュー

5つ星
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5つ星のうち5の評価

These books are most high-quality…

These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering more books via print ninja.

2026年3月21日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Jackie!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for stunning, top-tier quality. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

Communicative, Helpful and Amazing Finished Product

Our representatives were so communicative and efficient in their replies. The printing process was easy, and all details and specs were explained thoroughly. Our finished book is beautiful and beyond our expectations!

2026年3月21日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Megan!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your week!

5つ星のうち5の評価

Loved the final product

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly updated me throughout the process and the books even arrived early! Great quality and great price. Highly recommend!

2026年2月15日
PrintNinja ロゴ

PrintNinja からの回答

Good Morning Emily!

First and foremost...4 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Margaret when the time comes for a new project. We cannot wait to see what's next for the Body McCannics series!!

Have a wonderful rest of your day!

5つ星のうち5の評価

Quality First

I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that when I uploaded (and re-uploaded, and re-re-uploaded) the book files, no one gave me any grief about the extra work. They understood I was just trying to make it the best book I could, and so every time I sent ANOTHER revised PDF, it was just accepted with a cheerful "Great! We'll get to work on it!" That attitude meant everything to me, and I'm looking forward to producing more awesome books with Print Ninja.

2026年2月27日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon James!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Like you said...quality in terms of the final printed art piece and experience are our main priorities. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

Great Service all around

Customer service was very helpful and responsive. Order process was exactly as described and an easy workflow. Cards came out great too - many end users complemented the paper quality and print quality.

2025年9月5日
自発的なレビュー
PrintNinja ロゴ

PrintNinja からの回答

Good Morning Kevin!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy to hear we delivered on expectations as well when it came to process. Isn't that offset quality stunning!? We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

This was a new adventure for me

This was a new adventure for me, and the start of my business. I was so nervous from the very start. I made that known to PrintNinja. My main contact was fantastic and I am very thankful that my PrintNinja rep was there for me every step of the way. At the times I felt lost about the printing process, I would reach out, and my rep always had calming answers and covered all my questions and needs. I have more projects in the works, and I wouldn't have any other company do my book printing needs. Thank you so much to PrintNinja and my rep. My books have received great praise from friends and family. My finished books were absolutely amazing looking. Thanks again.

2026年2月15日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon John!

We are so happy to hear your first time partnering with us was such a success! We completely understand how overwhelming it can be coming into the offset printing world. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Sam and Laura are excellent at what they do. You can count on that level of service every time you partner with us. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

All good

Came in on time - no hidden costs, print issues from my files were resolved quickly to get the art ready for print. Excellent work, Thanks!

2026年1月30日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Ben!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for transparent, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

High-quality and Reliable

Print Ninja is reliable and did a great job. They went above and beyond to make sure everything was aligned for my graphic novel.

Highly recommend doing business with them.

2025年12月15日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Daniel!

We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on us for thorough and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち5の評価

Great customer service but…

Great customer service! Jenn and Laura are the best! A+!! No joke…best I’ve seen.

But

PN is no longer offering the services I need after moving all printing to China so that’s a D-.

2026年1月22日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Phil!

First and foremost...we cannot put into words how much your trust and partnership mean to us. We agree Jen and Laura are incredible at what they do and truly show how much they care with all of their clients. We were all gutted about the Domestic operation closing - be assured of that! Please don't hesitate to reach out to Laura when the time comes for a new project with a larger order demand.

Have a wonderful rest of your day!

5つ星のうち5の評価

Reliable and Timely!

The team was responsive, and I as always. Delivery came in just as expected.

2026年1月25日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Sandra!

First and foremost...10 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy we delivered right within our estimate as well! Please don't hesitate to reach out to us when the time comes for a new project.

Have a wonderful rest of your day!

5つ星のうち5の評価

A fantastic, high quality print option for independent author/illustrators

My experience with PrintNinja has been nothing short of fantastic. Jen, the pre-press agent who helped with my first project, was beyond patient and extremely helpful to me when I had lots of questions—even when I kept making simple formatting mistakes that created extra work on her end. The overseas shipping does take quite a few weeks but that’s understandable. And when my shipment finally did arrive I was so overjoyed by the quality of my graphic novel. I was so nervous to see the first copies, but the quality was absolutely perfect. I plan to continue working with PrintNinja for my ongoing graphic novel series, and highly recommend their services to other author/illustrators!

2026年1月25日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Whitney!

We are so thrilled to hear that your first time partnering with us was such a success! We cannot put into words how much your trust and partnership mean to us. We agree Jen is incredible at what she does and truly shows how much she cares with all of her clients. Isn't that offset quality stunning?! We agree the project is absolutely beautiful in person. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

5つ星のうち5の評価

Wonderful staff who answered all my…

Wonderful staff who answered all my questions and helped to provide an amazing finished product.

2026年1月9日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Dustin!

We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for projects. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち4の評価

Communication was generally…

Communication was generally good;however, it was very disappointing to learn that I could only receive the proofs that I paid for and found not complete the project through rhe same company. I had to seek out other companies and get proofs from them too. Wru inconvenient

2026年1月22日
PrintNinja ロゴ

PrintNinja からの回答

Good Evening Robin!

We understand it must have been difficult to find a new vendor for your Domestically printed deck. Please be assured the closure came on suddenly for all of us as well. We are happy to hear your experience with communication was overall greatly received! Please don't hesitate to reach out to us at customerservice@printninja.com if an order of 500 units is in your future. Have a wonderful rest of your evening!

5つ星のうち2の評価

I got a sample pack today but…

I got a sample pack today but unfortuntely had to pay customs tax on it without any prior warning. Also, I keep getting an automated email from the team.

2026年1月19日
自発的なレビュー
PrintNinja ロゴ

PrintNinja からの回答

Hi Sue. We will reach out to get more information from you about the issue. Our apologies.

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish, from help setting up files, proofs, advice, and shipping . Campbell and Jen were so helpful and responsive. The final product came out fantastic. I would highly recommend them to anyone needing to print a book.

2025年12月26日
PrintNinja ロゴ

PrintNinja からの回答

Good Morning Aron!

We are so thrilled to hear your first time partnering with us was such a success! We agree Jen and Campbell are incredible at what they do and truly show how much they care with all of their clients. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us. Please don't hesitate to reach out to us when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

5つ星のうち1の評価

Took my money and ghosted

I paid them 10 days ago for a sample pack. I exchanged details over email with a customer service rep. Now their emails are bouncing back, and there's no reply from the general inbox. I see them commenting here that they closed their domestic service last month. If that applies to my order, they shouldn't have taken my money or corresponded with me in the first place. I don't know where else to go for an answer or a refund.

2026年1月16日
自発的なレビュー
PrintNinja ロゴ

PrintNinja からの回答

Hi Adam, so sorry to hear about this. Can you please email our manager Jeff directly? He'll sort this out for you right away. Jeff@printninja.com. Apologies again.
Update. We did not hear back from this customer.

5つ星のうち5の評価

These people are incredible!

These people are incredible! Very patient and helpful explanations, even for first-timers. Sam was kind and attentive, and the online tutorials were game-changers. Everything came out way better than I expected. I can't recommend Print Ninja enough.

2026年1月9日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Clara!

We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Sam was an amazing manager for the team! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

5つ星のうち4の評価

Book production quality great

Book production quality great. Disappointed that there was no internal packaging or corner protectors for the individual boxes which were in all my prior orders. All that was in the box besides the books was a thin sheet of cardboard and bare books. This will result in more books damaged as the individual boxes are moved around and sent out to retailers. My prior books were all carefully packed this way and my prior experiences were that the account executive assigned always thoroughly reviewed my orders and explaining options, particularly on packaging for large orders. I am still stunned that they were packaged with no internal protection.

2025年12月25日
PrintNinja ロゴ

PrintNinja からの回答

Good Morning Stephen!

First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. Maggie will be reaching out as soon as possible to discuss the internal packaging and the expectations in that regard.

Have a wonderful rest of your week!

5つ星のうち5の評価

Working with PrintNinja was an absolute…

Working with PrintNinja was an absolute pleasure from beginning to end. This was my first time producing a custom product at this scale, and the entire process was handled with clarity, professionalism, and genuine care.

The pricing was extremely competitive without any feeling of corners being cut. The quality of the final product exceeded expectations, and every detail, from materials to packaging, was executed beautifully.

What truly set the experience apart, though, was the customer service. Sam and Simon were both outstanding. They were responsive, patient, proactive, and incredibly knowledgeable. No question felt too small, no request felt like a burden, and communication was clear and timely throughout. I always felt supported and confident that my project was in good hands.

PrintNinja made what could have been a stressful, complex process feel smooth and even enjoyable. I would wholeheartedly recommend them to anyone looking for high-quality manufacturing with real humans who care deeply about doing great work. I’ll absolutely be working with them again.

2025年12月10日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Tobin!

We are so thrilled to hear your first time partnering with us was such a wonderful experience! We cannot put into words how much your trust and partnership mean to us. We agree that Simon and Sam are incredible at what they do and truly show how much they care with all of their clients. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

5つ星のうち5の評価

Exceptional Quality & Overall Experience

I had an exceptionally great experience working with PrintNinja and I am extremely happy with the coloring books I ordered from them. The overall print quality came out amazing! The books look beautiful, feel high quality, and I’m genuinely thrilled with the final result. I ordered 100 books, and the vast majority were absolutely perfect.
There was one minor misprint where an extra color testing page appeared randomly in the middle of a single book, and one book had slightly off cover trimming that left a small white border at the bottom. Neither issue was a major concern for me, especially since all the other books were completely fine.

My only real area of feedback would be communication and shipping updates. Occasionally waiting up to 24 hours for an email response was a bit anxiety-inducing for me personally, especially being my first project like this, and the shipping updates felt slower than expected. That said, these were small issues compared to the overall quality and professionalism of the service.

Despite those minor points, the experience was absolutely amazing, and I would 100% use PrintNinja again for future coloring book projects. I’m incredibly happy with how everything turned out and would confidently recommend them to other artists and creators.

2025年11月11日
PrintNinja ロゴ

PrintNinja からの回答

Good Afternoon Ashley!

We are so happy to hear your first time partnering with us was such a success! That being said, unfortunately, I do want to alert you that our Domestic service has closed up shop. For future projects, please be sure to reference the calculator for order minimums and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Our international offset quality is outstanding. If you are interested in seeing some international samples, please let Laura know!

To address your concerns...

Laura will be reaching out about the printing concerns, so please be on the lookout for that email.

We completely understand the anxiety! We are a very small team. Please be assured that if you waited the maximum 24-hour response time, it is because it took your team that amount of time to get to your inquiry.

Well noted about the shipping updates. Your recommendation has been passed along to the team.

Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day and happy 2026!

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