We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... もっと見る
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レビュアーのコメントを見てみましょう
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
企業が回答しました
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... もっと見る
企業が回答しました
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, 英国
- 01615156449
4.8
優良
256件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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ProCook - Arndale からの回答
We appreciate your positive feedback on the swift delivery and lovely quality. We are so happy you are pleased!
Helpful staff
I was assisted by a very helpful member of staff who was able to confidently provide information on the differences two between two pans in various ranges.
2026年5月15日
ProCook - Arndale からの回答
We're so glad to hear our staff provided confident and helpful information. Thank you for your wonderful feedback!
ProCook - Arndale からの回答
We appreciate you sharing that our staff was helpful and that we offer good quality at a fair price!
Helpful staff and quality products
Helpful staff who answer questions. Great products. Brilliant that I can now browse a store as well as the online shop.
2026年5月19日
ProCook - Arndale からの回答
We appreciate your positive feedback! We're so glad our staff were helpful and that you enjoy browsing our store and online shop.
They have amazing options for cookware…
They have amazing options for cookware and electronics!
2026年5月9日
ProCook - Arndale からの回答
We are so glad you enjoyed our selection of cookware and electronics! Thank you for your kind words.
Helpful sales assistant
The lady who attended to me was very helpful with advice on the size of teapot which was best for my needs, and also informed me of the guarantee if I entered my email address.
2026年5月16日
ProCook - Arndale からの回答
We're so glad to hear our team provided helpful advice and informed you about our guarantee. Thank you for sharing your positive experience with us!
Arndale store
I recently visited the arndale store and was incredibly impressed by the customer service! Cam was extremely helpful in answering all of my questions and well educated on the different appliances and which would fit my need best. The store itself was very tidy and organised making my visit exceptional, I will definitely be coming back!
2026年5月16日
自発的なレビュー
ProCook - Arndale からの回答
We're so pleased to hear you had such a positive experience at our Arndale store! We appreciate your kind words about our team's helpfulness and knowledge. It's great to know you found the store tidy and organized. We look forward to your next visit!
ProCook - Arndale からの回答
Thank you for your kind words!
The gentleman was very helpful and we…
The gentleman was very helpful and we got what we wanted very easily
2026年5月9日
ProCook - Arndale からの回答
We're so glad our team helped you find exactly what you needed with ease. Thank you!
ProCook - Arndale からの回答
We appreciate your kind words.
Very knowledgeable staff,pointed me in…
Very knowledgeable staff,pointed me in the right direction
2026年5月8日
ProCook - Arndale からの回答
We appreciate you sharing that our staff was knowledgeable.
The wonderful Pro Cook experience
Great products, reasonably priced and sold by an extremely helpful and knowledgeable team. 10 out of 10.
2026年5月3日
Great store
Lots of variety of kitchen goods, im a chef and love to get my knives from here. Staff are always polite and have a.lovely smile on their faces.
2026年5月3日
Enjoyabke
The store is set out well and the stock is varied and "different". Always enjoyable
2026年4月30日
ProCook - Arndale からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The staff was very helpful i liked that…they went to the back to see if they had more pans
The staff was very helpful i liked that my thing’s were packed individually lovely customer service
2026年4月25日
ProCook - Arndale からの回答
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and that you liked your items packed individually.
ProCook staff were very helpful and…
ProCook staff were very helpful and patient in explaining different stainless steel wok on 23 April 2026. The product is of good quality and at reasonable price.
2026年4月23日
ProCook - Arndale からの回答
We're happy to hear that our staff were helpful and patient in explaining the stainless steel wok. It's great to know you find the product good quality and reasonably priced.
ProCook - Arndale からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Wonderful products at wonderful prices!!
2026年4月17日
ProCook - Arndale からの回答
We appreciate you sharing that our products and prices are wonderful; we are so happy you enjoyed that!
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