Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included. Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I us... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at Manchester shop was helpful and they no what they are talking about , They recommended the knife s I needed , will be going back .
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... もっと見る
企業が回答しました
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, 英国
- 01615156449
4.8
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Essential for cooking
I have visited the precook shop in Manchester and 5he products on display are of a very high standard.
I have found the staff very helpful and friendly, explained everything clearly. I find that the products are at a good price, and of a very high standard.
2026年7月22日
Shopkeepers are very friendly
Shopkeepers are very friendly, polite and helpful. I like to shop in your store. I need more evidence for your products are safe to use for using in kitchen. I suppose I buy anything for cooking that is never harm my family. I asked your staff couldn't be answered my require. I need to know the material, quality and how to use.
2026年7月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very clean store
Very clean, organised and well lit store.
Completely disinterested customer service
2026年7月14日
ProCook - Arndale からの回答
We appreciate your feedback regarding our store's cleanliness and organization. We are truly concerned to hear about your experience with our customer service. We are committed to ensuring every customer feels valued and assisted. We will address this internally to improve our service.
Arndale Manchester is a great store to…
Arndale Manchester is a great store to visit. Very pleased with the staffs excellent customer service ! Been several times and always a pleasant experience. Well stocked, great prices and knowledgeable about products.
Will definitely recommend 👌
2026年7月12日
Great quality products
Great quality products. Worth the price. The staff is also very friendly and professional.
2026年7月6日
ProCook - Arndale からの回答
We're so glad you enjoyed our quality products and found our staff friendly and professional! Thank you for your kind words.
Very helpful when I bought 3 pack of…
Very helpful when I bought 3 pack of knife set and a chef knife.
2026年7月3日
ProCook - Arndale からの回答
We're so glad to hear that you found our knife sets helpful! Thank you for choosing us for your kitchen needs and for the wonderful feedback.
Staff member was friendly polite and…
Staff member was friendly polite and efficient. Good product knowledge
2026年6月30日
ProCook - Arndale からの回答
We're so glad you found our staff friendly, polite, and efficient, and that they had good product knowledge! Thank you for your kind words.
A mistake on my part was speedily…
A mistake on my part was speedily rectified with no quibble by yourselves. Which made the whole transaction easier. This is why I continue to shop with yourselves.
2026年6月21日
Reasonable Price & 25 yrs Warranty…
Reasonable Price & 25 yrs Warranty which is Good. Helpful Staff at Arndale Centre give me a trust of this brand.
2026年7月3日
ProCook - Arndale からの回答
We're so pleased to hear you found our pricing reasonable and appreciate the 25-year warranty. We're especially glad our Arndale Centre team provided such helpful service, building your trust in our brand. Thank you for your kind words!
Great collection of kitchen items
All the kitchen items are excellent and worth the investment, will buy again.
2026年7月3日
ProCook - Arndale からの回答
We're so glad you found our kitchen items excellent and a worthwhile investment! Thank you for your kind words and for planning to buy from us again.
ProCook - Arndale からの回答
We're so pleased you found our offerings to be good value and our team helpful and friendly! We appreciate your kind words.
Attractively laid out store with a…
Attractively laid out store with a large variety of cooking utensils competitively priced.
2026年6月28日
Great array of items and very helpful
Great array of items and very helpful, friendly staff.
2026年6月27日
ProCook - Arndale からの回答
We're so glad you enjoyed our selection of items and found our staff to be very helpful and friendly!
Very impressed with ProCook…
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunately one of the bowls was damaged so I rang customer services and they sent out a replacement which was received on Tuesday. Can’t beat that kind of service. Well done ProCook!
2026年6月21日
ProCook - Arndale からの回答
We're so pleased to hear about your positive experience with our team and the quick delivery of your dinner set. It's wonderful that we could resolve the issue with the damaged bowl so efficiently. Thank you for your kind words!
Trained your staff to treat customers…
Trained your staff to treat customers with respect.
2026年6月22日
ProCook - Arndale からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Staff very helpful and friendly
Staff very helpful and friendly
Product very good quality
Price not expensive not cheap
2026年6月20日
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