At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... もっと見る
所在地
所在地を変更Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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レビュアーのコメントを見てみましょう
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... もっと見る
企業が回答しました
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... もっと見る
企業が回答しました
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, 英国
- 01233 624126
4.8
優良
1309件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service!
2026年6月27日
Very good experience
Excellent looking small appliances at a decent price.
Pro cook products are underrated IMO. I've had some saucepans for decades.
Staff at the shop were helpful, attentive and efficient.
2026年6月26日
Excellent product and service
2026年6月25日
Really knowledgeable staff
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed.
There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwasher safe. The member of staff who advised us knew SO much detail about all the ranges! I was completely taken aback. He helped us narrow our decision and created a blended package out of two different ranges so that we had a mix of aluminium and non stick. He really went above and beyond! Well done Ashford 👏🌟🌈
2026年6月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Pro Cook Ashfordford are always very…
The staff in Ashford are always very helpful & friendly. My go to store for anything kitchen related
2026年6月19日
ProCook - Ashford からの回答
We're so glad our team is always helpful and friendly, making us your go-to store. Thank you for your wonderful feedback!
Great products
I buy most of my kitchen tools here because the prices are reasonable and the quality is good. The staff are also very helpful. If you explain what you need a product for, they’ll give honest advice and might even suggest a better option if your original choice isn’t the best fit.
2026年6月13日
ProCook - Ashford からの回答
We're so pleased you find our prices reasonable and our quality good! It's wonderful to hear our staff provide helpful and honest advice. Thank you for your positive feedback!
Staff excellent and gave clear advice…
Staff excellent and gave clear advice on which frying pan
2026年5月30日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this great review! We're so happy our staff gave clear advice.
Hello
Hello, pro cook do it again!
Couldn’t be better. No questions just friendly conversation and refund for bread tin.
Great company
Thanks
In
2026年6月8日
Pro Cook professional knife
Pro Cook professional knife, great product and fair price. Customer service was excellent and the young man showed me how to sharpen the knife properly with a stone set and pro cook knife holder to keep it at the correct angle for German steel.
2026年6月9日
perfect set, Blemished handles tho …
We found the perfect set that we was looking for unfortunately the only set left was the display set, the customer advisor told us it had only been used for show but had blemished, my partner still wanted them when asked if was a small discount for this was told nothing could be done about it
2026年6月1日
ProCook - Ashford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent range of products at…
Excellent range of products at affordable prices and very helpful staff!
2026年5月20日
ProCook - Ashford からの回答
We're glad you enjoyed our product range, prices, and helpful staff! Thank you for your feedback.
Excellent staff
2026年5月22日
We visited earlier and decided to pick…
We visited earlier and decided to pick up two pans later, the service was quick and efficient, so we can't fault the service in any way.
2026年5月15日
ProCook - Ashford からの回答
We are so glad to hear you had a quick and efficient experience with us. Thank you for your wonderful feedback!
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