At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... もっと見る
所在地
所在地を変更Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
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レビュアーのコメントを見てみましょう
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... もっと見る
企業が回答しました
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... もっと見る
企業が回答しました
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, 英国
- 01233 624126
4.8
優良
1311件のレビュー
顧客にレビューを依頼しています
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ProCook - Ashford からの回答
We're happy to hear that our staff was helpful, polite, and approachable. Thank you for your positive feedback; we appreciate it.
ProCook - Ashford からの回答
We appreciate you letting us know our staff was attentive and helpful; it means a lot to our team that you had a positive experience.
Very friendly and welcoming service.
Very friendly and welcoming service.
Thank you Sandra.
2026年3月27日
ProCook - Ashford からの回答
We appreciate you letting us know about our friendly and welcoming service; it means a lot to our team that you felt welcome.
ProCook - Ashford からの回答
We appreciate your positive feedback; we are so happy you found our customer service great, our staff helpful, and our items lovely.
The staff are very helpful &…
The staff are very helpful & knowledgeable & the products we bought are very good.
2026年3月20日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and enjoyed the products.
ProCook - Ashford からの回答
We appreciate you letting us know about our friendly staff and helpful, great service; it means a lot to our team.
The lady was extremely helpful & made…
The lady was extremely helpful & made sure I picked the right item and then provided good advice how to look after it
2026年3月20日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our employee was helpful and provided excellent advice.
Helpful staff and good product
2026年3月17日
Pleasant and knowledgeable staff.
Pleasant and knowledgeable staff.
No pressure selling
Good quality products
Have bought many products from them
2026年3月12日
ProCook - Ashford からの回答
We appreciate your positive feedback! We're happy to hear you've consistently found our staff pleasant and knowledgeable, our products of good quality, and experienced no pressure.
Choice of uncoated stainless steel frying pans
Few uncoated stainless steel frying pans are usually available in high street stores. Pro Cook had a few of exceptional quality.
2026年3月11日
Very easy store to find what you need
Very easy store to find what you need, plenty of selection at excellent prices. Very helpful staff.
2026年3月11日
New saucepans…
Excellent advice and outstanding customer service from the store. Highly recommend and would definitely shop again.
2026年3月10日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent advice and outstanding customer service.
ProCook - Ashford からの回答
We appreciate you letting us know our staff was friendly, efficient, and helpful; it means a lot to our team.
Amazing customer service
Amazing customer service, all staff very polite and professional highly recommend
2026年3月7日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, professional, and helpful.
Friendly helpful staff
Friendly helpful staff . Nicely laid out store . Found what I was looking for and at a good price
2026年3月6日
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our store nicely laid out.
ProCook - Ashford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Ashford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and product range.
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