Staff very helpful pointed me in the right direction told me about the product. How much would it was for best ideas for it? Good price just what I wanted too would recommend. Thank you Basingstoke s... もっと見る
所在地
所在地を変更52 Festival Place, RG21 7BF Basingstoke, GB
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レビュアーのコメントを見てみましょう
Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... もっと見る
We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... もっと見る
企業が回答しました
Bought ProCook pans before and been very happy with them so bought again for our induction hob.. Staff v helpful at shop too
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
52 Festival Place, RG21 7BF, Basingstoke, 英国
4.8
優良
469件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Basingstoke からの回答
We appreciate you letting us know about our great service and friendly staff; it means a lot to our team.
ProCook - Basingstoke からの回答
We appreciate your positive feedback. We are so happy to hear that our staff was friendly and helpful and that you had great customer service.
Customer service was very good
Customer service was very good, so helpful. Lovely shop with lovely stock.
2025年9月18日
ProCook - Basingstoke からの回答
We appreciate you taking the time to leave us this positive feedback! We're so glad you found our customer service helpful and enjoyed our lovely shop and stock.
ProCook - Basingstoke からの回答
We're happy to hear you found a lot of choice and very good prices. We appreciate your positive feedback very much!
I received the product promptly
I received the product promptly. Service and help was fine.
2025年9月13日
ProCook - Basingstoke からの回答
We appreciate your positive feedback! We're so happy to hear that you received the product promptly and found our service helpful.
ProCook - Basingstoke からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Basingstoke からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our selection and nice staff and saved money.
Very helpful staff and good quality…
Very helpful staff and good quality items. Recently updated my pans and glasses from here and a very easy process. So much prefer going into a shop and looking at things rather than just ordering online.
2025年9月1日
ProCook - Basingstoke からの回答
We're happy to hear you found our staff helpful and our items of good quality. It's great to know you prefer the in-store experience. We appreciate your positive feedback!
Staff at the shop really know their stock
Because the staff in the shop understood my requirement and really knew their stock and its ability’s.
I came away the perfect size omelet pan for my size induction hob. Which is new to me and I didn’t realise by getting the right size pan the hop works better.
2025年8月27日
ProCook - Basingstoke からの回答
We're happy to hear that our staff's expertise helped you find the perfect omelet pan for your induction hob! It's great to know that you found the right size for optimal performance. Thank you for your positive feedback.
Quality
I have shopped here several times .The staff are very helpful and good quality goods.
2025年8月30日
ProCook - Basingstoke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful and like our good quality goods.
Digital temperature gauge for cooking
Great product and helpful advice in store, definitely shop here again.
2025年8月29日
ProCook - Basingstoke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our products and helpful advice.
Clean and well organised shop
Clean and well organised shop, with friendly and helpful staff
2025年8月28日
ProCook - Basingstoke からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and found our staff helpful.
Very helpful staff
2025年8月20日
Came in for some scissors
Came in for some scissors, left with scissors and some tea towels.
2025年8月24日
ProCook - Basingstoke からの回答
We appreciate you stopping by and are glad you found more than just scissors! We hope you enjoy your new tea towels as well.
Good products, friendly staff
I brought a stainless steel pot from procook. came back home to found out it was a little big for my hob, so I contacted the shop it was so easy to replace it without any problems. The staff is friendly and helpful. I would highly recommend procook to my friends and family. It’s a good steel pan with thick base so the food doesn’t burn or stick to the bottom of the pot.
2025年8月19日
Helpfull & friendly 👍
2025年8月20日
The staff were very helpful but poor quality products
The staff were very helpful, but scissors bought a week ago are already showing signs of rust and teapot costing £20 is the worst we have ever bought.
2025年8月7日
ProCook - Basingstoke からの回答
We appreciate your feedback and are sorry the scissors are rusting and the teapot is not satisfactory. We will investigate these quality concerns.
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