High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... もっと見る
企業が回答しました
所在地
所在地を変更4-5 Quiet Street, BA1 2JS BATH, GB
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レビュアーのコメントを見てみましょう
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... もっと見る
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... もっと見る
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
4-5 Quiet Street, BA1 2JS, BATH, 英国
4.9
優良
932件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from the Bath team
We received excellent service from the Bath team. They were friendly and very helpful.
2026年7月17日
Great store and staff…
Amazingly knowledgeable and helpful assistant , didn’t realise there was so much to know about frying pans and kitchen knives, felt really appreciated as a returning customer and will definitely be going there again 😊
2026年7月18日
自発的なレビュー
Very helpful staff and great products
2026年7月10日
The assistant was very helpful.
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
2026年7月13日
Super casserole dish
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional
Knowledgeable and very helpful. I am very pleased with my purchase
2026年7月8日
I returned a faulty roasting dish as it…
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasant and helpful. I returned, as I was only in the area for a day, to buy more items. Very satisfied customer.
2026年7月6日
I'll be back
I found the staff very polite and helpful and a wide range of top quality products
2026年7月10日
Everything was easy to find and the…
Everything was easy to find and the staff were very helpful
2026年7月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
High quality corkscrews purchased
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there about six weeks ago and asked how they are (kettle and toaster, great). This shop is beautifully laid out with high quality products and knowledgeable staff.
2026年7月7日
ProCook - Bath からの回答
We're so pleased to hear you're happy with your high-quality corkscrews! It's wonderful that our team member remembered your previous purchase and that you appreciate our store's layout and knowledgeable staff.
Friendly, helpful staff
The staff in the Pro cook shop in Bath are very friendly and helpful. The quality of pro cook products are excellent
2026年7月5日
ProCook - Bath からの回答
We're so pleased you found our team friendly and helpful, and that you appreciate the excellent quality of our products! Thank you for your kind words.
ProCook - Bath からの回答
We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!
ProCook - Bath からの回答
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Great service and products
I’ve been to two pro cook stores as I’m setting up a new home.
Both times I had excellent service and advice from both staff members .
2026年7月3日
ProCook - Bath からの回答
We're so pleased to hear you received excellent service and advice from our staff at both stores while setting up your new home. We appreciate your kind words!
Ceramic milk pan
I was looking for a milk pan without Teflon coating. Cooks had one with ceramic coating. Also stylish and reasonably priced.
2026年7月2日
ProCook - Bath からの回答
We're so happy you found the perfect ceramic-coated milk pan with us! We appreciate your kind words about its style and value.
Staff very good
2026年6月28日
ProCook - Bath からの回答
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
ProCook - Bath からの回答
We are so glad to hear that our staff was helpful and informative during your visit. We truly appreciate your kind words!
ProCook - Bath からの回答
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was excellent and met your expectations!
This is my 3rd time in two months doing…
This is my 3rd time in two months doing shopping at Pro cook store in Bath. And the quality and the staff they always make me wanna come more❤️
2026年6月30日
ProCook - Bath からの回答
We are so happy to hear about your positive experiences with us! It's wonderful to know that our quality and staff keep you coming back. We truly appreciate your continued support!
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