High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... もっと見る
企業が回答しました
所在地
所在地を変更4-5 Quiet Street, BA1 2JS BATH, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... もっと見る
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... もっと見る
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
4-5 Quiet Street, BA1 2JS, BATH, 英国
4.9
優良
931件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and knowledgeable staff
The staff were so helpful and offered very useful advice on how to use the product safely and appropriately, which we found invaluable.
2026年6月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Communication with Bath shop was slow…
Communication with Bath shop was slow and hard work 😓
Staff could be more personable and friendly please.
Got there in the end!
Item itself is very good quality.
2026年6月23日
ProCook - Bath からの回答
We're sorry to hear about the communication difficulties and appreciate your feedback on our staff. We are addressing these points to improve. We're glad you like the item's quality!
Caste iron griddle
Beautifully displayed items ..my purchase was very reasonable for a cute, oval caste iron griddle with an Acacia wood holder ...£18!!!
2026年6月20日
ProCook - Bath からの回答
We're so glad you found our items beautifully displayed and are happy with your griddle and its great value! Thank you for your kind words.
Very helpful staff and good quality…
Very helpful staff and good quality products at a reasonable price
2026年6月13日
ProCook - Bath からの回答
We're so glad you enjoyed our products, prices, and found our staff helpful! Thank you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Efficient delivery to our home
2026年6月8日
ProCook - Bath からの回答
We're so glad our staff was friendly and knowledgeable. We appreciate your kind words!
Excellent customer service
Excellent customer service.
Listened to our query carefully and provided very knowledgeable, expert advice about the options available - resulting in a very satisfied customer!
2026年6月11日
ProCook - Bath からの回答
We appreciate your kind words about our team.
ProCook - Bath からの回答
We're glad our team was helpful, knowledgeable, and kind with a smile.
Was able to inspect the filleting knife…
Was able to inspect the filleting knife and ask questions about it. Your staff are always very knowledgeable and helpful to.
2026年6月14日
Excellent service
Excellent service. So knowledgeable and friendly. I like the quality of products and design.
2026年6月9日
They were helpful
They were helpful. They had a great selection of products and very friendly.
2026年6月3日
ProCook - Bath からの回答
We're so glad you found our team helpful and friendly! We appreciate your kind words about our selection.
The staff member directed me to where…
The staff member directed me to where the particular product was and explained about something.
The teapot is exactly what I wanted.
2026年6月6日
Because as a stick user in a shop with…
Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
2026年6月5日
Very helpful staff member
2026年5月31日
Nigel was very helpful and had great…
Nigel was very helpful and had great product knowledge, very happy with the pan set I bought, excellent product considering the very reasonable price.
2026年6月4日
The stainless steel roasting rack that…
The stainless steel roasting rack that I purchased is well made and just what I need.
2026年6月3日
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