We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... もっと見る
企業が回答しました
所在地
所在地を変更Bluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... もっと見る
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... もっと見る
企業が回答しました
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, 英国
4.8
優良
1090件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Helpful member of staff
2026年8月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We had a problem with a purchased item…
We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buying our kitchen goods from them.
2026年8月10日
ProCook - Bluewater からの回答
We're so pleased to hear that our team handled your issue professionally and left you suitably impressed. We appreciate your continued loyalty and look forward to serving you again!
Excellent selection of products
Excellent selection of products, friendly helpful assistants.
2026年8月5日
ProCook - Bluewater からの回答
We're so glad you enjoyed our selection of products and found our assistants friendly and helpful! Thank you for your kind words.
ProCook - Bluewater からの回答
We are so glad to hear that our team was friendly and accommodating during your visit. We appreciate your kind words!
The assistant was very helpful and…
The assistant was very helpful and helped me choose the right product
2026年7月14日
ProCook - Bluewater からの回答
We're so glad our assistant was very helpful and assisted you in choosing the perfect product! Thank you for your kind words.
Great store!
Very helpful staff in the store in Bluewater, made sure we knew what offers were on when we were choosing our products. Bought new kitchen utensils and a really nice china pot for them to stand in. Lovely clean store, nicely laid out. Pleased with purchase 🤗
2026年8月8日
ProCook - Bluewater からの回答
We're so pleased to hear you had such a positive experience at our Bluewater store! It's wonderful that our staff were helpful with offers and that you're happy with your new kitchen utensils and china pot. We appreciate your kind words about our clean and well-laid-out store.
Quality products & great service
Helpful and friendly service including advice on special offers.
2026年8月3日
ProCook - Bluewater からの回答
We're so glad you found our service helpful and friendly, and that you appreciated the advice on special offers! We truly value your feedback.
ProCook - Bluewater からの回答
We're so pleased to hear that our team member was helpful and knowledgeable about our product! Thank you for your wonderful feedback.
The staff are always helpful and the…
The staff are always helpful and the products are good quality.
2026年8月4日
ProCook - Bluewater からの回答
We're so glad you found our staff helpful and that you appreciate the quality of our products! Thank you for your kind words.
Amazing
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items.
Very please with my non-stick pans!!! Loved them! If I had known the brand before would had saved a lot of money spent in failed attempts of buying a descent non sticking pans.
2026年7月29日
ProCook - Bluewater からの回答
We're delighted to hear you had such a great experience at Bluewater! It's wonderful that our team provided all the information you needed, leading you to discover our non-stick pans. We're so glad you love them and that they've ended your search for quality non-stick cookware!
Good value
Good value, good quality utensils. Especially the knives are good with the covers. Keep fingers safe
2026年8月1日
ProCook - Bluewater からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our utensils to be of good value and quality, especially the knives with their covers.
Very polite and attentive service…
Very polite and attentive service without being overbearing.
Products exactly what I wanted and reasonably priced.
2026年7月30日
I only bought a couple of small storage…
I only bought a couple of small storage pots
Everything fine , nice ladies at the till
2026年7月21日
Great service
2026年7月25日
Superb service
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really well. First time buyer who is highly satisfied
2026年7月24日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。