We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... もっと見る
企業が回答しました
所在地
所在地を変更Bluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
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Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... もっと見る
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... もっと見る
企業が回答しました
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, 英国
4.8
優良
1090件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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5 star Experience
Very professional and friendly service. Love the product and would recommend. In fact, I returned to store to buy the exact same product for my daughter as she liked it so much.
2026年6月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Bluewater からの回答
We're glad you enjoyed our shop and selection!
The assistant who served me and the…
The assistant who served me and the other staff were so pleasant and helpful.
2026年6月17日
ProCook - Bluewater からの回答
We're so glad our staff was pleasant and helpful! Thank you for sharing your positive experience.
Fantastic products & great staff
Fantastic products, very helpful and knowledgeable staff.
2026年6月17日
ProCook - Bluewater からの回答
We appreciate your positive feedback. We are glad you enjoyed our service.
Successful visit
I visited ProCook in Bluewater and I bought a set of knives and they had what I needed. The cashier was very helpful too and polite. Definitely use you again
2026年6月12日
A really lovely girl helped me find the…
A really lovely girl helped me find the right kitchen scissors and even gave me advise depending on my used for them. Really nice!!
2026年6月15日
ProCook - Bluewater からの回答
We're so glad our team helped you find the perfect kitchen and offered helpful advice. Thank you for your kind words!
ProCook - Bluewater からの回答
We're glad our assistant was helpful and knowledgeable. We appreciate your feedback!
Sales person very helpful and had good…
Sales person very helpful and had good knowledge of the product
2026年6月6日
Sharon served us in Bluewater and she…
Sharon served us in Bluewater and she was so helpful, full of knowledge and such a lovely lady.
2026年6月9日
We visited the Bluewater store on…
We visited the Bluewater store on monday
and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge was exceptional,
no hard sell just honest advice.
We would highly recommend this store and seeking out Sharon.
2026年6月8日
Helpful staff willing to check items in…
Helpful staff willing to check items in case of damage etc
2026年6月3日
My husband and I came into ProCook for…
My husband and I came into ProCook for a specific item. Sharon was there to understand and assist us.
She showed us several products and wow did she have incredible product knowledge. Explaining, demonstrating and not only how to use the products best, but also how to care for them to get the best out of them. She was honest and able to answer all of our questions.
We left over the moon with our 5 items purchased.
This was for sure the most memorable customer service experience we have had in a long time. A huge Thankyou to Sharon, she is a asset to ProCook Bluewater. We will for sure be back for future products :)
2026年6月7日
Friendly & very knowledgeable about…
Friendly & very knowledgeable about products enabling us to buy the right thing.
2026年5月29日
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