The staff member knew exactly where to locate the thing I was looking for. However, on the way to the till she was waylaid by another customer and there was no one at the till to serve me. But she d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was allowed to wander and look around without being pestered. When l asked an assistant for an item she was very helpful, polite and friendly a pleasant experience. The shop is well set out, clea... もっと見る
Sales person very helpful- only caveat that he did not establish my reasons for buying earlier. I asked about the Pro Cook blender on offer and he enthused about the smoothies he uses it for. Differen... もっと見る
The shop is very well laid out, clean and tidy. There is an interesting selection and variety of good quality items on display. The staff are all very helpful, polite and friendly.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Castle Lane West, West Mall, BH8 9UY, Bournemouth, 英国
- 01202 155674
4.9
優良
746件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love visiting the castlepoint shop
Love visiting the castlepoint shop . Everyone is always helpful and polite . Clean and tidy easy to move around and find what you are looking for
2026年8月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Alway look in the shop
Alway look in the shop
Alway buy something!
Simply because it is :-
Good quality
Well displayed
Reasonably priced
With lovely polite, knowledgeable staff
Thank you
2026年8月17日
ProCook - Bournemouth からの回答
We're so pleased to hear that you always find something you love in our shop! It's wonderful that you appreciate the quality, display, pricing, and our polite, knowledgeable staff. Thank you for your kind words!
ProCook - Bournemouth からの回答
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
ProCook - Bournemouth からの回答
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
ProCook - Bournemouth からの回答
We're so pleased to hear that our assistant was very helpful and knowledgeable. We truly appreciate your positive feedback!
ProCook - Bournemouth からの回答
We are so happy to hear that you are pleased with the quality of our items and the service you received.
Very good service
Very good service. Nice products and good prices
I also wanted to buy a bread bin. Need one big enough for the bread I make in my bread maker.
2026年8月13日
ProCook - Bournemouth からの回答
We're so glad to hear you had a positive experience with our service and found our products and prices to your liking! We appreciate you sharing your feedback.
Always very helpful and attentive and…
Always very helpful and attentive and offer help and advice.
2026年8月10日
Very attentive and helpful staff
Very attentive and helpful staff. I was given useful information, but there was no unpleasant pressure to buy.
2026年8月13日
ProCook - Bournemouth からの回答
We're so glad to hear that our staff was attentive and helpful, providing useful information without any unpleasant pressure to buy. Thank you for your kind words!
Lovely staff and great products.
2026年8月13日
ProCook - Bournemouth からの回答
We truly appreciate your kind words about our lovely staff and the quality of our products. It's wonderful to hear you had such a positive experience!
ProCook - Bournemouth からの回答
We're so pleased to hear that you enjoyed our service, found our shop tidy, and our staff friendly! We truly appreciate your positive feedback.
Staff was very helpful and friendly
Staff was very helpful and friendly. Great products in the store.
2026年8月12日
Very helpful and friendly staff but not…
Very helpful and friendly staff but not pushy as I was just browsing. I was impressed with the 50% off sale and in the end I did purchase several items.
2026年8月11日
ProCook - Bournemouth からの回答
We're so pleased to hear you found our staff helpful and friendly without being pushy. It's wonderful that our 50% off sale encouraged you to make several purchases!
Helpful assistant found what I was…
Helpful assistant found what I was looking for and carefully checked each item in the box for damage.
2026年8月7日
ProCook - Bournemouth からの回答
We're so glad our assistant was helpful in finding what you needed and carefully checking your items for damage. Thank you for your kind feedback!
Staff very helpful in recommending the…
Staff very helpful in recommending the right equipment.
2026年8月11日
ProCook - Bournemouth からの回答
We're so pleased to hear that our staff was very helpful in recommending the right equipment for you. Thank you for your wonderful feedback!
Very helpful staff but not over pushy
Very helpful staff but not over pushy
Good choice of products
2026年8月7日
ProCook - Bournemouth からの回答
We're so glad you found our staff helpful without being pushy, and that you appreciated our good choice of products! Thank you for your kind words.
ProCook - Bournemouth からの回答
We are so glad to hear that our team was both friendly and knowledgeable during your visit. We truly appreciate your kind words!
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