I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... もっと見る
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I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... もっと見る
企業が回答しました
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... もっと見る
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, 英国
- 0208 178 3811
4.8
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff was friendly and helpful
Staff was friendly and helpful. the young lady gave the correct advice and had good information. would reccomend
2026年6月9日
Great range of products and at very…
Great range of products and at very reasonable prices. Staff were attentive and helpful and gave very pertinent advice regarding the salt that should use in the salt-grinder we were purchasing.
2026年6月8日
Friendly helpful staff.
Friendly helpful staff.
Well appointed layout.
Clean and bright store.
Reasonable prices.
2026年6月6日
Staff at the store are very nice help…
Staff at the store are very nice help you to find what you’re looking for.
2026年6月3日
Assistant helpful and patient .
2026年6月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Helpful staff and they took in my old…
Helpful staff and they took in my old saucepan lids which I was replacing
2026年6月4日
ProCook - Bromley からの回答
We're glad our staff was helpful and that we could assist with your old saucepan lids. Thank you!
very Friendly staff
I arrived shortly before store closure and the staff was really lovely and helpful in guiding me to find what I needed. The replacement glass for a cafetière I broke was very good value in store in comparison to other stores online. Also it was the first time I heard of that shop and I was pleasantly surprised by it and the products on sale.
2026年5月29日
Great service by a lovely young man.
2026年5月30日
ProCook - Bromley からの回答
Thank you for your positive feedback! We noticed your review has a 1-2 star rating, but your comments are very complimentary. If this was selected by mistake, you can edit your Trustpilot review and update the rating.
Thanks again for your support!
Chloe
Customer Service Support
Product seems good but when we returned…
Product seems good but when we returned to the store to purchase more of the same product we are told that there was a multi buy offer that was not told to us when we made the first purchase. The company should make sure customers are correctly informed of offers, there was no mention of the offer at the point of stock or around the shop. disappointed
2026年5月30日
ProCook - Bromley からの回答
Bromley
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Chloe
Customer Service Support
ProCook - Bromley からの回答
We're so glad our staff was helpful and informative. We appreciate your feedback!
Quick delivery and very happy with my…
Quick delivery and very happy with my Soho pan set in dusky pink. Staff are friendly and helpful in the new store in Bromley.
2026年5月22日
ProCook - Bromley からの回答
We're so pleased you're happy with your Soho pan set and quick delivery! It's wonderful our Bromley staff were friendly and helpful.
ProCook - Bromley からの回答
We're so glad we could assist you quickly!
ProCook - Bromley からの回答
We're delighted you enjoyed our product, staff, and pricing. Thank you!
Staff very proficient
Staff very proficient.
Product, ProCook knives, very good and very reasonably priced.
2026年5月28日
ProCook - Bromley からの回答
We're so glad you found our staff proficient and our knives excellent and well-priced. Thank you!
Jamie’s SMILE
Jamie’s SMILE
Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free shopping experience. The items oooze quality, I definitely could’ve bought more but had a budget and stuck to it. Pro cook I will return when something else for my kitchen is required.
2026年5月23日
ProCook - Bromley からの回答
We're so happy to hear you had such an enjoyable and hassle-free shopping experience! It's wonderful that our team provided helpful product knowledge and that you found our items to be of great quality. We look forward to your return!
ProCook - Bromley からの回答
We appreciate your positive feedback on our in-store help and quick delivery. We are so happy you are pleased!
It was easy to find what I wanted.
It was easy to find what I wanted.
The staff member was polite and helpful.
The shop is clean and welcoming
2026年5月23日
ProCook - Bromley からの回答
We appreciate your positive feedback! We are so glad you found what you needed and that our staff was polite and helpful.
Products of excellent quality with…
Products of excellent quality with practical features, service oriented intuitive salespeople who serve with a smile, efficient buying process, long guarantees on products
2026年5月22日
ProCook - Bromley からの回答
We're so happy to hear you appreciate our product quality, helpful salespeople, efficient process, and guarantees. Thank you for this wonderful review!
When entering the Store initially for a…
When entering the Store initially for a quick look as it was near to closing time, I was politely greeted with an offer of help with anything, the Staff member had a lovely approach and I was made to feel very welcome . The Store was very enjoyable to look around and I left with a purchase
2026年5月16日
ProCook - Bromley からの回答
We're happy to hear you were politely greeted and felt very welcome, even near closing time. It's great to know you enjoyed looking around and made a purchase!
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