Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... もっと見る
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... もっと見る
企業が回答しました
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU58, Cabot Circus, BS1 3BA, Bristol, 英国
- 0117 2055040
4.7
優良
248件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Great selection of cookware
Great selection of cookware. I was able to get what I wanted and the process was smooth.
2025年11月16日
ProCook - Cabot Circus からの回答
We're happy to hear that you found what you wanted and that your shopping experience was smooth. Thank you for your positive feedback!
Absolutely love proCook
Absolutely love proCook! The staff are very helpful and knowledgeable, can’t fault their products.
2025年11月15日
ProCook - Cabot Circus からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and found our staff helpful and knowledgeable.
ProCook - Cabot Circus からの回答
We're glad you found our shop nice, and our team helpful and friendly. Thank you for your positive feedback; we appreciate it.
ProCook - Cabot Circus からの回答
We appreciate you sharing that our service was great and our staff was knowledgeable! We are so glad to hear it.
Great service and friendly.
Great service and even ordered me a £10 discount, so that was a nice surprise!
A very good quality knife. 👍
2025年11月8日
ProCook - Cabot Circus からの回答
We're so happy to hear about your great experience and that you were pleased with the quality of the knife and the unexpected discount! Thanks for your review.
ProCook - Cabot Circus からの回答
We appreciate your positive feedback; we're so glad you value our wonderful discounts and good product.
It’s like my favourite place to be
Literally every single time I go into the Bath branch the team are so lovely. I came in to get a few essentials because the bath store is always so well stocked and every time it’s a great experience
2025年11月3日
ProCook - Cabot Circus からの回答
We're so happy to hear that you find our Bath branch team lovely! It's great to know you appreciate the store's stock and have a great experience each time. We appreciate your positive feedback!
Fantastic service sorted out the…
Fantastic service sorted out the problem with my frying pan,brilliant company to deal with. I would recommend this company,customer service is 100%.
2025年11月3日
ProCook - Cabot Circus からの回答
We're happy to hear that we sorted out the problem with your frying pan. We appreciate your recommendation and positive feedback regarding our customer service!
Overall …
The employees were helpful and friendly
Found what I needed and price was good enough, shop well organized
2025年10月29日
ProCook - Cabot Circus からの回答
We're happy to hear that our employees were helpful and friendly! We appreciate you noting that you found what you needed at a good price and that our shop is well-organized.
Good selection of all things kitchen
Good selection of all things kitchen. Well displayed. Good service!
2025年10月23日
ProCook - Cabot Circus からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection, display, and service.
ProCook - Cabot Circus からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Cabot Circus からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Cabot Circus からの回答
We appreciate your positive feedback. We are so happy you liked our good service and are very happy with the pan so far.
ProCook - Cabot Circus からの回答
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
ProCook - Cabot Circus からの回答
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
ProCook - Cabot Circus からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Extremely knowledgable and excellent…
Extremely knowledgable and excellent customer service.
Would definitely go there again.
2025年10月12日
ProCook - Cabot Circus からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our team knowledgable and our customer service excellent.
A very well presented store with lots…
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable.
I managed to replace my 17 year old casserole pan with exactly what I needed. And a 25 year guarantee as well! Keep up the great work Thank you
2025年10月7日
ProCook - Cabot Circus からの回答
We're happy to hear that you had a great experience in our store! It's wonderful you found exactly what you needed with such a fantastic guarantee. We appreciate your kind words about our team and your acknowledgment of their knowledge and helpfulness. Thank you for your positive feedback!
ProCook - Cabot Circus からの回答
We're glad you found our newly laid out shop easy to navigate and that you could easily see and hold items. Thanks for your positive feedback!
Excellent & really helpful
2025年10月9日
ProCook - Cabot Circus からの回答
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
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