Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... もっと見る
所在地
所在地を変更Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... もっと見る
企業が回答しました
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... もっと見る
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, 英国
4.9
優良
1097件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Visited your store a while ago and saw…
Visited your store a while ago and saw some really nice pans. Returned and purchased a roasting tray. All good thank you
2026年3月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
staff were very helpful and very…
staff were very helpful and very knowledgeble on products - very refreshing !
2026年3月25日
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and knowledgeable.
ProCook - Cannock からの回答
We appreciate you letting us know that our staff was friendly, helpful, and knowledgeable about the products.
Really love going into this shop
2026年3月19日
ProCook - Cannock からの回答
We appreciate your positive feedback; we are so happy you love going into our shop!
Really helpful lady in the store and…
Really helpful lady in the store and love our new sauspans.
2026年3月22日
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our team member helpful and love your new saucepans.
ProCook - Cannock からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I brought a pizza cutter the staff were…
I brought a pizza cutter the staff were friendly and very helpful
2026年3月20日
I do like the shop and the products
2026年3月14日
The staff were helpful and friendly
The staff were helpful and friendly, also the shop was inviting and had lots of great stock.
2026年3月16日
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our shop inviting with great stock.
Great service to complement the great…
Great service to complement the great prices. Got some amazing enamel cookware at a fraction of the cost of the famous French version and I'll bet I can cook my dishes equally badly in what I bought as I could the more expensive option.
2026年3月15日
ProCook - Cannock からの回答
We're glad you enjoyed your experience and found great value! It's wonderful to know our service complemented our prices, and we appreciate your positive feedback on the enamel cookware. Thank you!
Good range of products. Helpful store assistant.
Good range of products, nice store layout, clean and well lit. Asked one of the assistants for advice, which was readily given and accurate. A happy purchase.
2026年3月10日
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff were helpful with your purchase.
ProCook - Cannock からの回答
We're happy to hear you find great value in our long-lasting products and pricing. Thank you for your positive feedback!
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
2026年3月14日
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
2026年3月8日
ProCook - Cannock からの回答
We appreciate your positive feedback regarding our helpful staff and inviting shop; we are so happy you enjoyed your experience!
ProCook - Cannock からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, service, and product.
ProCook - Cannock からの回答
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
ProCook - Cannock からの回答
We appreciate your positive feedback regarding our knowledgeable advisor and lovely store; we are so happy you enjoyed them!
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