I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... もっと見る
所在地
所在地を変更Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are so approachable. I needed information and thought they were extremely knowledgeable. Answered my questions and I bought two frying pans instead of the one I intended to buy.
We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... もっと見る
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, 英国
4.9
優良
827件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Castleford からの回答
We're happy to hear that our team provided helpful and polite assistance during your visit. Thank you for your positive feedback!
Got stock from the back boxed
2025年11月19日
ProCook - Castleford からの回答
We appreciate your feedback and will review our stock processes to ensure better experiences for everyone. Thank you.
Quick helpful assistant.
2025年11月18日
ProCook - Castleford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good all round help
The shop assitant was very. good and helped make the best choice by showing me the knives and saying which i needed for cutting and prepering vedgatbls
2025年11月18日
ProCook - Castleford からの回答
We're glad you enjoyed your experience. It's great to hear that the shop assistant was very helpful in guiding your knife selection for vegetable prep. Thank you for your positive feedback!
The shop is well set out
The shop is well set out. They have a large variety of goods. The staff are friendly and knowledgeable. My Daughter and I have used the shop several and have always been happy with our purchases
2025年11月16日
ProCook - Castleford からの回答
We're delighted you find our shop well set out with a large variety of goods and friendly, knowledgeable staff. We're so glad that you and your daughter have always been happy with your purchases!
Good customer service
2025年11月16日
ProCook - Castleford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Top quality
2025年11月15日
ProCook - Castleford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Castleford からの回答
We're glad you found our team helpful and that we explained the offers well. Thank you for your feedback!
Polite & friendly staff
Polite & friendly staff, let me try out handle etc. Good quality.
2025年11月13日
ProCook - Castleford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and friendly and liked our quality.
ProCook - Castleford からの回答
We're happy to hear that you love the pan and find it easy to use and clean! We appreciate your feedback and are glad you enjoyed your experience.
ProCook - Castleford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Sales assistant was very helpful
Sales assistant was very helpful, even showed.us how.get a great deal
2025年11月6日
ProCook - Castleford からの回答
We appreciate you sharing your positive experience! We're so happy to hear that our sales assistant was helpful in getting a great deal.
Chopping Board
Staff asked if I needed any help. Very pleasant and efficient. Needed wooden chopping board to replace plastic one.
2025年11月7日
ProCook - Castleford からの回答
We're happy to hear that our staff was helpful and efficient during your visit. We appreciate you choosing us for your wooden chopping board purchase. Thank you for your positive feedback!
ProCook - Castleford からの回答
We appreciate your feedback and are glad you are happy with the quality.
Good quality products!
Good quality products with 10 year guarantee! Spent £120 got to the till and it was spend over £100 and get £20 off 👍
2025年11月2日
ProCook - Castleford からの回答
We're glad you appreciate the quality and guarantee! It's great you were able to take advantage of the special offer. Thanks for your positive feedback.
Very helpful very patient lovely lady…
Very helpful very patient lovely lady served me at Castleford please pass on a thank you from me love the knives xx
2025年11月5日
ProCook - Castleford からの回答
We're so happy to hear that you had a positive experience in Castleford. We'll be sure to pass along your kind words to our team member. Thank you for your lovely feedback and for loving our knives!
Staff and easily found what i needed
2025年11月1日
ProCook - Castleford からの回答
We appreciate you letting us know our staff was helpful, and you easily found what you needed! We are so happy to hear it.
Junction 32 Castleford - Jade
We visited the Pro Cook outlet at Junction 32 Castleford today, just to have a look around and see what was what. We didn't really have any intention on purchasing anything but we did need a new big frying/sauce pan.
I hate shopping for kitchen stuff. I find the choice overwhelming and usually the shops quite stuffy. But Pro Cook has always felt a little different when we've made purchases from there before.
We had the pleasure of being helped by Jade, who was listening in to our conversation about pans and not knowing what we wanted or needed. - She was really helpful and informative and eventually made a sale as we were confident in what she was telling us.
She is an asset to the team there and she's a natural salesperson.
I run a sales business and if she ever wants to come and work for me I'd welcome her with open arms. Truly a credit to the business; she should be recognised.
Thanks Jade!
2025年11月5日
ProCook - Castleford からの回答
We're glad you enjoyed your experience at our outlet. It's great to hear that one of our team members was so helpful and informative, making your shopping experience pleasant. We appreciate your kind words and will certainly recognise their contribution. Thank you for your feedback!
ProCook - Castleford からの回答
We appreciate you sharing your feedback. We are so glad you had a great experience with our customer service!
Excellent service from the castleford…
Excellent service from the castleford store staff were very helpful with sorting my warranty exchange.
2025年11月2日
ProCook - Castleford からの回答
We appreciate you taking the time to leave us your feedback! We're so happy to hear that the staff at the Castleford store were very helpful with your warranty exchange.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。