I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... もっと見る
所在地
所在地を変更Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... もっと見る
Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, 英国
4.9
優良
822件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Amazing customer service, recommended to anyone, staff go out of their way to help 😊
2026年3月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Easy to order online and excellent…
Easy to order online and excellent quality. We have bought lots here.
2026年2月28日
ProCook - Castleford からの回答
We're happy to hear that ordering online was easy and that you find our quality excellent. Thank you for your continued support; we appreciate it.
Very helpful staff well stocked shop
2026年3月8日
ProCook - Castleford からの回答
We appreciate your positive feedback; we are so happy our shop was well-stocked and that our staff was very helpful!
Just what you didn’t know you needed
Didn’t know if we would see anything but found items that will work well with our new kitchen when it is installed soon.
2026年3月2日
ProCook - Castleford からの回答
We're happy to hear that you found items that will work well in your new kitchen. Thank you for sharing your positive experience with us!
Staff was very helpful and they…
Staff was very helpful and they explained very well aftercare of the product I have bought recently.
2026年2月28日
ProCook - Castleford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and explained the aftercare well.
I bought this dinner set just over…
I bought this dinner set just over 2years ago and I broke a large dinner plate. When I went into store to buy another one I found that it was discontinued. I had to buy a set of 4 new designed plates. I
2026年3月1日
ProCook - Castleford からの回答
We regret to hear about the discontinued dinner plate and the need to purchase a new set. We appreciate your feedback regarding this inconvenience. We'll consider your comments as we plan our future product offerings.
Had a very pleasant experience while…
Had a very pleasant experience while shopping in store staff were very helpful
I’d rate the whole experience a 7 bananas
2026年2月28日
ProCook - Castleford からの回答
We're happy to hear that you found our staff helpful and had a pleasant shopping experience. Thank you for your positive feedback and the 7 bananas rating!
ProCook - Castleford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, service, and products with your purchase.
ProCook - Castleford からの回答
We appreciate you letting us know our staff was helpful and explained the ranges clearly! We are so happy to hear it.
What a lovely shop everything had its…
What a lovely shop everything had its place and it wasn't overflowing with products so you couldn't see or find what you was looking for
2026年2月16日
ProCook - Castleford からの回答
We're happy to hear that you enjoyed your visit and appreciated our organized shop! It's great to know you could easily find what you were looking for. Thanks for your positive feedback!
Good Shop
Lovely clean shop with a good array of products at competitive prices.
Staff are really friendly and helpful.
2026年2月19日
ProCook - Castleford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our clean shop, products, prices, and friendly staff.
Good assistance
Good assistance, helpful information on products, long guarantee, quality products
2026年2月18日
ProCook - Castleford からの回答
We appreciate you sharing your thoughts! We are so happy to hear that you were assisted well and found our product information and guarantees helpful.
Excellent customer service
Excellent customer service. into the store to try knives from three different ranges. The attendant was knowledgeable about the products, able to answer my questions and provided additional information to help me make a decision about which product to buy. I left the store with a set of 8 Elite Aus10 knives. They had a similar design to the Professional X50 contour which I had initially thought i’d buy, but the Aus10’s were heavier and had slightly larger handles which I found more comfortable and were generally more comfortable than the Nihon x50’s. The Nihons looked the best, but I guess i’m just more used to a European blade shape and contours handles. All were lovely knives, but the Aus’s suited me best.
2026年2月16日
ProCook - Castleford からの回答
We're happy to hear that you received excellent customer service while exploring our knife ranges. It's great the attendant's knowledge helped you choose the perfect set. We appreciate you sharing your experience and are glad the Elite Aus10 knives suited you best!
Horrible pans
Bought three stainless steel frying pans for £100. When I got home and cooked in them everything stuck to it. I didn’t know they had to be seasoned it wasn’t on the label i too the biggest one back to the shop to try and swop it for something else but I wasn’t allowed refused a swop. I know it was part of a deal so I understand. Please do your research before you buy stainless steel frying pans I wish I had.
2026年2月16日
自発的なレビュー
ProCook - Castleford からの回答
Thank you for your review, in order for us to look into this further please can you provide the requested details.
Perfect service.
2026年2月17日
A ProTeam at ProCook Castleford!
A lovely, knowledgeable team! Always happy to help any customer, whether you want a peeler or a set of pans. Every purchase is wrapped with care.
2026年2月3日
***** 100%🤩
2026年2月8日
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