The items we wanted on this visit were available, easy to find & well priced. The staff were friendly, knowledgeable & helpful. One staff member spent time with us showing us various kitchenware it... もっと見る
所在地
所在地を変更Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
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My daughter and I called in this evening to upgrade and invest in our cookware, and Rebecca was absolutely excellent! She took the time to explain the differences between the two sets of pan... もっと見る
企業が回答しました
Visited outlet at Cheshire Oaks, while prices no different to website for what I bought, the two ladies there were so knowledgeable and helpful. Would highly recommend.
I purchased the granite pans as I wanted non-toxic, the sales lady in the shop was fabulous and really knew her stuff! She also stayed past closing as it was just before 8pm when I actually bit the... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, 英国
4.8
優良
1316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Visited the store at Cheshire Oaks and…
Visited the store at Cheshire Oaks and found the exact item I was looking for at a great price.The staff member was very helpful and passed great advise. Pro Cook even gave me some discount as I have a Blue Light card. Excellent service!
2026年6月6日
Lovely staff
Lovely staff, welcoming and good quality and good priced items at Cheshire oaks. Would recommend
2026年6月5日
Always a treat to visit Pro Cook…
Always a treat to visit a Pro Cook shop, especially at Cheshire Oaks. The staff are very helpful and knowledgeable about the fabulous variety of products. Have never left the shop empty handed!! Highly recommend - well worth a visit.
2026年6月5日
Saucepan set
Able to buy individual saucepans or a mix to make up a set. Very helpful member of staff advised me of my options and the price savings to be made.
2026年6月2日
Great product and helpful staff
Really helpful staff in the shop when making our selection and free home delivery was a bonus. We selected the stainless steel professional set and are very pleased with them - great to use and easy to clean.
2026年5月24日
Extremely helpful staff who assisted in…
Extremely helpful staff who assisted in making the appropriate choice for our needs. Product is superb and hopefully has excellent longevity. Certainlylooks and feels lovely to use.
2026年5月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Our procook customer assistant was so…
Our procook customer assistant was so friendly, knowledgeable and helpful. He was really engaging and very friendly, and answered every question we had.
2026年5月27日
ProCook - Cheshire からの回答
We're so pleased to hear our team member was friendly, knowledgeable, and helpful, answering all your questions. Thank you for your wonderful feedback!
Excellent service
Excellent service, friendly and professional and the goods are perfect for our new cooker range, thank you...
2026年5月30日
ProCook - Cheshire からの回答
We're so glad you received excellent service and found our goods perfect for your new cooker range. Thank you!
The staff in store were brilliant,very…
The staff in store were brilliant,very helpful and friendly
2026年5月29日
ProCook - Cheshire からの回答
We're so happy our staff was brilliant, helpful, and friendly. We appreciate your feedback!
One of my favourite shops
Always buy same knives which I find excellent. Staff always friendly and helpful
2026年5月28日
ProCook - Cheshire からの回答
We're so glad you find our knives excellent and our staff friendly and helpful! Thank you for your kind words.
The store is always beautifully laid…
The store is always beautifully laid out and the staff so friendly and helpful. As always, I am thrilled with my purchases.
2026年5月26日
ProCook - Cheshire からの回答
We're so glad you appreciate our store's layout and found our staff friendly and helpful! We are happy you are thrilled with your purchases.
The staff are exceptional in this shop
The staff are exceptional in this shop, friendly and full of knowledge about the products.
2026年5月26日
ProCook - Cheshire からの回答
We're so glad our staff was friendly and knowledgeable. Thank you for your kind words!
Staff helped us with the best deal will…
Staff helped us with the best deal will buy from this store when I need any cooking item's
2026年5月19日
ProCook - Cheshire からの回答
We're so glad our staff helped you find a great deal! We appreciate your kind words and look forward to your next visit.
ProCook - Cheshire からの回答
We really appreciate your kind review.
Excellent service and good quality products.
We bought a lovely 24 piece crockery set from Pro cook Cheshire oaks. The staff were lovely and helped get everything together for us. There was an extra saving over the bank holiday and so we feel like we were treated to a real bargain considering the quality of the products here. Thanks very much.
2026年5月22日
ProCook - Cheshire からの回答
We're so pleased to hear you found a lovely crockery set at our Cheshire Oaks store! It's wonderful that our team was helpful and that you feel you received a great bargain. We appreciate your kind words.
ProCook - Cheshire からの回答
We appreciate your kind words.
Great service
Great service. Was very happy with the fact that I could test knives out on vegetables before purchasing them.
2026年5月16日
ProCook - Cheshire からの回答
We're so happy you had a great service experience! We're glad you appreciated testing knives on vegetables before purchasing.
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