ProCook - Cheshire レビュー 

1,263
TrustScore 5段階評価の5

4.8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... もっと見る

5つ星のうち5の評価

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... もっと見る

5つ星のうち5の評価

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... もっと見る

5つ星のうち4の評価

Good knowledgeable service but two items on display were not available and unable to be informed when they would be back in stock


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, 英国

4.8

優良

TrustScore 5段階評価の5

1263件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,263)

過去12か月のレビュー数: 26,593

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

2026年4月4日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

5つ星のうち5の評価

Perfect

Great product, great store and staff really helpful but not overbearing.
Good prices too for what you are getting in terms of quality form and function.

2026年3月29日
5つ星のうち5の評価

Helpful staff

2026年3月30日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Good service.

2026年3月30日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate you letting us know our staff was helpful and knowledgeable, and that you had good service. It means a lot to our team.

5つ星のうち5の評価

Pro cook

Just walking into the shop. The immense displays of high quality cooking utensils were amazing.
The staff were very friendly and helpful.
They did show a lot of knowledge.
I will definitely be going back to this company soon.

2026年3月25日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We're so glad you were amazed by our displays of high-quality cooking utensils. It's wonderful to hear that you found our staff friendly, helpful, and knowledgeable, and that you'll be returning soon.

5つ星のうち5の評価

Pro Cook - Cheshire Oaks

Great Customer Service in store. Friendly, helpful and available to ask for advice and conscious enough to leave alone to peruse and deliberate.
If only other stores were like this

2026年3月28日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received great customer service in our store. We're glad our team was helpful and available, but also gave you space.

5つ星のうち5の評価

Great staff

Great staff very helpful.Lots of lovely things to buy .

2026年3月24日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate your positive feedback; we are so happy to hear that you enjoyed our helpful staff and the variety of items we offer!

5つ星のうち4の評価

I love the pans but a little dissapointed

I love the pans, I was worried that you can not purchase separately and I do like a few smaller saucepan. But bit the bullet and they have not disappointed. I love that they are well made and feel durable, I love the ceramic coating but does need a couple of soaks if you have a manged to burn ssomething. The only downfall and disappointment is that when using gas hob where the flames have sat at the base on the colour it has bleached it out, so a bit annoyed about that. So wont be going on show as originally intended. Overall a lovely set of pans for the price. Just.be mindful when using gas

2026年3月24日
自発的なレビュー
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate your feedback on the pans. We're happy to hear that you find them well-made and durable. We understand your disappointment regarding the color change from the gas hob. We'll consider this feedback to improve our product's performance. Thank you for sharing your experience.

5つ星のうち5の評価

Great Customer service.products are…

Great Customer service.products are good quality.l shopped ar cheshire oakes store. Staff were cheerful and very helpful.

2026年3月18日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate you taking the time to share your positive experience! We're so happy to hear that you received great customer service and found our staff cheerful and helpful.

5つ星のうち5の評価

Friendly and helpful staff who helped…

Friendly and helpful staff who helped us in our choice of knives, even allowing us to try out a demo set on some vegetables!
The assistant was able to answer my questions about the features on some of the knives, which helped in my purchase.
Did not feel pressurised into buying an expensive set of any additional items.

2026年3月20日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We're happy to hear that our team was friendly and helpful in guiding your knife selection. We appreciate that you enjoyed trying out the demo set and that our team was able to answer your questions without pressure. Thank you for your positive feedback!

5つ星のうち5の評価

Good service

Good service

2026年3月16日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Keep cooking

Great products for a great value price AAA+

2026年3月19日
ProCook - Cheshire ロゴ

ProCook - Cheshire からの回答

We appreciate your positive feedback on our great products at a great value price; we are so happy you are pleased!

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