Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
企業が回答しました
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... もっと見る
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
19 North Street, PO19 1LB, Chichester, 英国
- 01243 963546
4.9
優良
485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very pleasant and helpful staff.I…
Very pleasant and helpful staff.I trained as a chef many years ago 1950ish a love your interesting stock and kitchen knives
2026年2月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We bought a new egg poacher together…
We bought a new egg poacher together with Salt and Pepper dispensers. The quality of both items are very good.
2026年3月1日
ProCook - Chichester からの回答
We're happy to hear that you are pleased with the quality of the egg poacher and salt and pepper dispensers you purchased. Thank you for your positive feedback!
Very good service
2026年3月1日
Love my ProCook knifes
Love my ProCook knifes. I have had them a long time now and they are still fantastic and well past the 10 year guarantee. I receive lots of nice comments on them as they are on display in my kitchen. Also love the fact you can buy them separate too. Have me eye on the saucepans now a shop has opened near me.
2026年3月4日
ProCook - Chichester からの回答
We're happy to hear you love your ProCook knives and that they're still fantastic after many years! It's great to know you receive nice comments about them and appreciate that you can buy them separately. We hope you enjoy our saucepans!
Great service
The young lady selling me this knife seemed to know about it and when she asked what i wanted it for she was not judgemental about it just chatted about others in the range great service
2026年3月1日
ProCook - Chichester からの回答
We're happy to hear that the team member was knowledgeable about the knife and provided great service without being judgmental. We appreciate your positive feedback!
Very impressed
Very impressed with the layout and displays, I was served quite quickly, and the staff are friendly, good quality products for sale etc
2026年2月24日
ProCook - Chichester からの回答
We're so glad you were impressed with our layout and displays, and that you were served quickly by our friendly staff. It's great to know you appreciate our products!
ProCook - Chichester からの回答
We appreciate your positive feedback regarding our great product and helpful staff; we are so happy you enjoyed them!
ProCook - Chichester からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
ProCook - Chichester からの回答
We appreciate your positive feedback; we are so happy you found the people serving in our Chichester shop lovely and helpful!
ProCook - Chichester からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
ProCook - Chichester からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, display, and pleasant staff.
Staff approached me to ask if I needed…
Staff approached me to ask if I needed help and then provided useful information to inform my choice . Friendly and professional .
2026年2月20日
ProCook - Chichester からの回答
We appreciate you sharing your experience. We're so happy to hear that our staff were friendly and professional while providing useful information to inform your choice.
Assistant was extremely helpful
Assistant was extremely helpful. She showed me two different knife ranges which allowed me to feel the difference in weight and balance.
2026年2月20日
ProCook - Chichester からの回答
We appreciate you sharing your experience. We're so glad the assistant was helpful and showed you the knife ranges, allowing you to feel the difference.
Very friendly and informative staff!
2026年2月24日
ProCook - Chichester からの回答
We appreciate you letting us know our staff was friendly and informative; it means a lot to our team.
Satisfied customer
I have been a customer of Procook for several years. I have always found their products robust and good value for money. I have used the website and the shops. I have always found the in-store staff helpful and knowledgeable. This time I bought a wok from their Elite range. I am extremely impressed with the quality.
2026年2月21日
ProCook - Chichester からの回答
We're glad you found our shop assistant helpful and the product in stock. Thank you for your positive feedback; we appreciate it!
Brilliant service
Brilliant service, the lady who served me was attentive, friendly and professional.
2026年2月18日
ProCook - Chichester からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear that you received brilliant service from our attentive, friendly, and professional staff.
very helpful and friendly staff
2026年2月13日
ProCook - Chichester からの回答
We appreciate you letting us know our staff was happy and helpful; it means a lot to our team.
Very welcoming shop. Great staff
Lovely bright, clean, welcoming shop. Staff also very welcoming and helpful. I got everything I went in for and more.
2026年2月17日
ProCook - Chichester からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop welcoming and our staff helpful.
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