Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... もっと見る
所在地
所在地を変更Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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レビュアーのコメントを見てみましょう
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... もっと見る
企業が回答しました
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, 英国
4.9
優良
973件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff in your store were very helpful…
Staff in your store were very helpful and friendly explaining the product is was looking at very well and informing me of salt that is not suitable to use in grinder.
2026年8月3日
ProCook - Dalton Park からの回答
We're so pleased to hear our staff were very helpful and friendly, providing excellent explanations about the product and useful information about salt for grinders.
Great service
Great service. Lots of good advice and clearly explained which was better and why.
2026年8月2日
Excellent Products and Service
I have bought quite a few items from ProCook, and have always been pleased with the service of the staff, as well as the quality of the products I have bought. Very pleased with with the style and quality pf my latest purchase Iona Goblet Wine Glasses.
2026年8月2日
ProCook - Dalton Park からの回答
We're so pleased to hear you've consistently been happy with the service from our team and the quality of our products. It's wonderful that you're very pleased with the style and quality of your new Iona Goblet Wine Glasses!
Very pleasant service
2026年7月29日
Decent product at a fair price
2026年7月20日
Bought 4 steak knives at a very good…
Bought 4 steak knives at a very good price , extremely happy with them and the lady who served us was excellent .
2026年7月20日
Helpful and friendly member of staff
2026年7月20日
Very knowledgeable staff
2026年7月16日
Spacious clean store
Spacious clean store, well laid out. It was easy to find what I was looking for. I was looking for replacement for items that had broken. I knew what I wanted and that the product was excellent quality and value. Staff in the store were professional and friendly.
2026年7月18日
I have been looking for a large glass…
I have been looking for a large glass casserole dish for sometime without sucess and found the perfect size with lid at pro cook Dalton Park.
2026年7月11日
Very helpful advice from staff member…
Very helpful advice from staff member without being pushy
2026年7月11日
Good price and helpful staff
2026年7月6日
Got the equipment I needed which…
Got the equipment I needed which actually sharpens my knives well
2026年7月9日
Great range of goods and knowledgable staff
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that I can build a set over time. They had a lot of options, all displayed really well, with various price points. The staff were really knowledgeable and explained the standards, differences and pros and cons for each. I made a purchase and was very happy with the whole experience.
2026年7月9日
ProCook - Dalton Park からの回答
We're so glad you found our team to be courteous and knowledgeable about our items. We truly appreciate your positive feedback!
ProCook - Dalton Park からの回答
We're so pleased to hear that our team was helpful and knowledgeable about our products. Thank you for your wonderful feedback!
Great support from staff in store…
Great support from staff in store allowing me to purchase a package deal at a discount rather than individual items. Very friendly staff, all willing to help
2026年6月28日
ProCook - Dalton Park からの回答
We're so pleased to hear our staff were friendly and helpful, allowing you to get a great deal on your package! We appreciate your kind words.
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