Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... もっと見る
所在地
所在地を変更Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... もっと見る
企業が回答しました
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, 英国
4.9
優良
973件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great support from staff in store…
Great support from staff in store allowing me to purchase a package deal at a discount rather than individual items. Very friendly staff, all willing to help
2026年6月28日
ProCook - Dalton Park からの回答
We're so pleased to hear our staff were friendly and helpful, allowing you to get a great deal on your package! We appreciate your kind words.
Lovely service at the retail shop
Lovely service at the retail shop. Fast delivery, excellent customer service.
Items lovely and great quality as always.
2026年6月18日
ProCook - Dalton Park からの回答
We're so pleased you experienced lovely service at our retail shop, fast delivery, and excellent customer service! We appreciate your kind words about the quality of our items.
ProCook - Dalton Park からの回答
We're so glad to hear that you had a smooth experience at the till and found our team helpful. Your feedback is greatly appreciated.
I live ProCook and the staff at Dalton…
I live ProCook and the staff at Dalton Park are very helpful xxx
2026年6月30日
ProCook - Dalton Park からの回答
We're so pleased to hear you love our store and found our staff at Dalton Park to be very helpful! Thank you for your kind words.
Friendly and helpful staff
2026年6月28日
Fast efficient service given by Faye…
Fast efficient service given by Faye and Phil at Dalton Park store. A credit to the team. Thank you.
2026年6月25日
Very helpful and friendly went out if…
Very helpful and friendly went out if there way to match some plates I previously purchased
2026年6月24日
Nice shop and lovely staff
Nice shop and lovely staff. Very pleased with my melamine bowls. Good price for the money and just what I was looking for.
2026年6月23日
Staff were super helpful
Staff were super helpful. Great recommendation. Happy with product.
2026年6月19日
ProCook - Dalton Park からの回答
We're so glad you enjoyed our product and found our staff helpful! Thank you for your kind words.
Offered Alternative
You didn’t stock the exact item I wanted but offered an acceptable alternative. Customer service in general was exemplary.
2026年6月12日
ProCook - Dalton Park からの回答
We are so pleased our team could offer an acceptable alternative. We appreciate your kind words about our exemplary customer service.
The gentleman serving knew exactly…
The gentleman serving knew exactly where the goods were and was really helpful carrying them back to the counter for me.
2026年6月11日
Very helpful and professional staff
Very helpful and professional staff . Good choice of items .
2026年6月10日
ProCook - Dalton Park からの回答
We're so glad you enjoyed our items and found our staff helpful!
Staff member was very helpful in…
Staff member was very helpful in helping me choose what kitchen ware was best suited to my needs without any pressure to buy.
I was informed that the set of pans i bought had a 25 yr guarantee which is amazing. Ive used the pans and they are exactly what I wanted.
2026年6月8日
The staff were extremely helpful in guiding us to the best pan set to meet our needs.t our needs
The staff were extremely helpful in assessing our needs and guiding us to the best
2026年6月3日
Friendly helpful staff
2026年6月4日
The member of staff offered useful…
The member of staff offered useful advice and was very helpful.
2026年6月4日
Fantastic range of stuff
Fantastic range of stuff, I find things that I dont even know I need. Staff are friendly and helpful.
2026年6月5日
Excellent service and quality
Excellent service and quality, staff are very helpful and friendly, absolutely love shopping here. 10/10
2026年6月1日
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