The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... もっと見る
所在地
所在地を変更Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... もっと見る
企業が回答しました
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... もっと見る
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, 英国
4.9
優良
803件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Doncaster からの回答
We are so pleased to hear that you had such a positive experience with our shop and staff. Thank you for your kind words!
Greeted with a friendly member of…
Greeted with a friendly member of staff. Explained what I was after and was shown a range of products . Shopping was a great experience. Thank you
2026年8月4日
Great service and help when asked very…
Great service and help when asked very polite and friendly staff
2026年8月1日
Extremely helpful attendant.
2026年7月29日
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
2026年7月14日
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
2026年7月21日
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
2026年7月17日
Friendly efficient staff and a lovely…
Friendly efficient staff and a lovely tidy well laid out shop
2026年7月12日
Pleasant & helpful assistant
Helpful assistant with warm & pleasant manner, all very much appreciated.
2026年7月8日
ProCook - Doncaster からの回答
We're so glad you found our assistant helpful and appreciated their warm and pleasant manner! Thank you for sharing your positive experience with us.
All products first class
Every one at pro cook is friendly and helpful, and all products first class
2026年7月2日
ProCook - Doncaster からの回答
We're so glad you found our team friendly and helpful, and that you consider our products first-class! Thank you for your wonderful feedback.
ProCook - Doncaster からの回答
We're so glad you enjoyed our selection of products and found our staff to be friendly and helpful! Thank you for your kind words.
returning customer
As a returning customer the staff continue to be very helpful without being bothersome. Their friendly and helpful attitude makes shopping in this shop a pleasure
2026年7月4日
ProCook - Doncaster からの回答
We're so pleased to hear that as a returning customer, you continue to find our staff helpful and friendly, making your shopping experience a pleasure!
Very friendly staff and very polite.And…
Very friendly staff and very polite.And very helpful.
2026年7月1日
ProCook - Doncaster からの回答
We are so glad to hear that our staff was friendly, polite, and very helpful during your visit. We truly appreciate your kind feedback!
Great customer service received in the…
Great customer service received in the Doncaster store today. Useful information shared to help us make our decision.
2026年6月29日
The lady who served us was very…
The lady who served us was very knowledgable about the different knifes and let us try them out in store.
2026年6月27日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。