Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... もっと見る
企業が回答しました
所在地
所在地を変更7 South Street, DT1 1BL Dorchester, GB
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レビュアーのコメントを見てみましょう
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... もっと見る
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
7 South Street, DT1 1BL, Dorchester, 英国
4.8
優良
736件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They had everything I wanted and the…
They had everything I wanted and the staff were helpful.
2026年9月1日
The shop assistant was extremely…
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
2026年8月31日
I like not being hassled
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to feel the weight/ grip factor etc. Thank you girls in Dorchester
2026年8月29日
Lovely shop also very helpful staff.
2026年8月29日
Nice choice of cook ware and utensils
Nice, friendly helpful staff. Good value products at reasonable prices.
2026年8月21日
Nicely laid out store (Dorchester)
Nicely laid out store (Dorchester). Easy to find items . Good range of product .
2026年8月22日
We walked in to buy one thing and…
We walked in to buy one thing and walked out with three good value for money. Pleasant and friendly staff
2026年8月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
What a great company
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered promptly. Wonderful selection of products.
2026年8月11日
ProCook - Dorchester からの回答
We're so pleased to hear you received such great help and advice at our Dorchester store! It's wonderful that you're enjoying your new coffee machine and that it was delivered promptly. We're glad you appreciate our selection of products.
A pampered hamper
The chap explained the products fully ,and we were very happy with our purchase.
2026年8月13日
ProCook - Dorchester からの回答
We're so glad our team member fully explained the products and that you were very happy with your purchase! Thank you for your kind words.
ProCook - Dorchester からの回答
We're so glad you experienced excellent service from your initial phone call all the way through to your visit to our shop! We truly appreciate your kind words.
Good knowledgeable staff member who…
Good knowledgeable staff member who went out of their way to help.
2026年8月13日
The lady that served us was absolutely…
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take the spatula a bit off and put in the dishwasher which now I will restock my kitchen with them I would’ve done then but was on holiday,I did buy the portableCoffee grinder.
2026年8月11日
ProCook - Dorchester からの回答
We're so glad to hear about your positive experience and that our team member provided such brilliant and knowledgeable assistance. It's wonderful that you found the spatula design so appealing and plan to restock your kitchen with them! We hope you enjoy your portable coffee grinder.
ProCook - Dorchester からの回答
We're so glad you enjoyed our selection of products, found them to be of good quality and pricing, and that our staff was friendly! Thank you for your kind words.
Always welcoming and knowledgeable…
Always welcoming and knowledgeable staff. Don't feel rushed around the store or watched as I shop. Has become my go to place for kitchen tools for work
2026年8月4日
ProCook - Dorchester からの回答
We're so pleased to hear that our staff are welcoming and knowledgeable, and that you feel comfortable and unhurried while shopping. It's wonderful that we've become your go-to for kitchen tools!
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