Staff is very nice. Quality of products superb. If you're reading this, and wonder if it's worth- YES. I'm slowly swapping all my kitchen stuff to ones from ProCook due to an insane quality, rare... もっと見る
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所在地
所在地を変更Unit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
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レビュアーのコメントを見てみましょう
I called up a few days beforehand to ask about the product I wanted to buy to check it was in stock at Fort Kinnaird, the person on the phone was really helpful and confirmed there was stock availab... もっと見る
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Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... もっと見る
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We have just bought a new induction cooker, which meant buying new pots. Having already bought pans and cast iron products before from Procook it was my first port if call for new pots. Fully expect... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, 英国
4.7
優良
442件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superb quality
Staff is very nice. Quality of products superb.
If you're reading this, and wonder if it's worth- YES. I'm slowly swapping all my kitchen stuff to ones from ProCook due to an insane quality, rare sight nowadays.
2026年5月30日
ProCook - Edinburgh からの回答
We're so happy to hear our staff was nice and you find the quality of our products superb! It's wonderful to know you're enjoying your items. Thank you for your kind words.
ProCook - Edinburgh からの回答
We're so glad our advisor was knowledgeable and helpful!
ProCook - Edinburgh からの回答
We're glad you appreciate our detailed product information. Thank you!
As always a credit to your staff for…
As always a credit to your staff for their excellent service and friendly manner
2026年5月19日
ProCook - Edinburgh からの回答
We're so glad you appreciated our staff's excellent service and friendly manner! Thank you for your kind words.
Buying Cast Iron I saw Online in Store
I called up a few days beforehand to ask about the product I wanted to buy to check it was in stock at Fort Kinnaird, the person on the phone was really helpful and confirmed there was stock available. This meant I was able to go pick up the item in person instead of ordering online and paying for delivery.
When I went to buy the item the transaction was quick and easy.
2026年5月11日
ProCook - Edinburgh からの回答
We're so glad to hear our team at Fort Kinnaird provided helpful service and made your in-store pickup quick and easy. Thank you for sharing your positive experience with us!
2 really friendly employees answered…
2 really friendly employees answered all our questions and it just felt like you buy the right thing :-)
2026年5月9日
ProCook - Edinburgh からの回答
We're so glad our team was friendly and helpful, ensuring you felt confident in your purchase! Thank you for your kind words.
ProCook - Edinburgh からの回答
We're happy to hear that our staff was helpful and that you were able to find the saucepan lid you needed. Thank you for your positive feedback!
ProCook - Edinburgh からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Edinburgh からの回答
We appreciate you letting us know you were impressed with our staff and choices; it means a lot to our team.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, and good quality items
2026年5月11日
ProCook - Edinburgh からの回答
We're glad to hear our staff was helpful and knowledgeable, and you liked our items.
The ladies in the shop were lovely on…
The ladies in the shop were lovely on the phone and in-person, and the ProCook products themselves are always very high quality. Appreciate the long warranties!
2026年5月4日
ProCook - Edinburgh からの回答
We're so happy to hear you had a lovely experience with our team and appreciate the quality of our products and warranties. Thank you for your kind words!
Great service & great products.
2026年5月4日
ProCook - Edinburgh からの回答
We appreciate your positive feedback! We are so happy you are pleased.
Good customer service in store
Good customer service in store. Purchased 2 small items with a little discount for bank holiday weekend. Great value!
2026年5月1日
electric salt grinder
I was buying an electric salt grinder, i went to the till and one of the girls told me that there was a grinder without salt in it as the one in my hand was a display one. We had a good laugh about it, but a great experience.
2026年4月15日
ProCook - Edinburgh からの回答
We're glad you enjoyed your experience and had a good laugh during your purchase. We appreciate you taking the time to share your positive feedback with us.
A great shopping experience from…
A great shopping experience from friendly, helpful, staff.
I am more than pleased with the product which fulfils the need for a replacement coffee grinder. Quiet in use compared to my previous model and it allows for a more comprehensive range of grind consistency.
2026年4月13日
Was in the shop twice
Was in the shop twice - first assistant was so helpful but when I returned the other assistant didn’t seem to know stock and I had to tell her that the shop did have the item I requested
2026年4月8日
ProCook - Edinburgh からの回答
We appreciate your feedback. We're sorry the service wasn't consistent during your visits. We will address this to ensure our team has better knowledge of our inventory.
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