Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two... もっと見る
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The staff knew every product and were amazing at helping us find everything we needed also the quality of everything is amazing highly recommended
企業が回答しました
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... もっと見る
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, 英国
- 0141 6114181
4.8
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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My new favourite shop
The staff knew every product and were amazing at helping us find everything we needed also the quality of everything is amazing highly recommended
2026年5月28日
ProCook - Glasgow Braehead からの回答
We're so glad our staff could help you find everything you needed and that you're happy with the quality. We appreciate your recommendation!
Lovely staff
Lovely staff, lots of knowledgeable information and practice to choose the right knife set and I love my choice x50 professional chefs set and magnetic wooden block are fantastic just what I was looking for
2026年5月28日
So satisfied with quality of the…
So satisfied with quality of the product, highly recommended
2026年5月24日
ProCook - Glasgow Braehead からの回答
We're so glad you're satisfied with our product's quality! We appreciate your recommendation.
ProCook - Glasgow Braehead からの回答
We're happy our team was helpful, friendly, and informative.
Amazing service both in store and…
Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two fantastic wedding gifts bought. Thank you.
2026年5月25日
ProCook - Glasgow Braehead からの回答
We're so happy to hear about your amazing experience with both our in-store and delivery services. It's wonderful that we could make your mum-in-law's day and help with your wedding gifts.
nice friendly staff
2026年5月27日
ProCook - Glasgow Braehead からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
2026年5月15日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
2026年5月23日
ProCook - Glasgow Braehead からの回答
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
2026年5月19日
ProCook - Glasgow Braehead からの回答
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Excellent Quality
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
2026年5月22日
ProCook - Glasgow Braehead からの回答
We're delighted to hear you found a great selection and purchased a new wok! It's wonderful that our staff were helpful and knowledgeable, and that you find our cookware excellent. Thank you for your kind feedback.
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
2026年5月17日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
2026年5月20日
ProCook - Glasgow Braehead からの回答
We appreciate your kind words.
ProCook - Glasgow Braehead からの回答
We are so pleased with your purchase.
Very friendly and helpful staff
Very friendly and helpful staff. Good product choice with lots of things you didn’t know you needed 😁
2026年5月18日
ProCook - Glasgow Braehead からの回答
We're so glad you found our staff friendly and helpful, and enjoyed our product selection! We appreciate your kind words.
Excellent customer service.
The sales assistant was friendly, professional and informative.
2026年5月14日
ProCook - Glasgow Braehead からの回答
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
2026年5月13日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
2026年5月12日
ProCook - Glasgow Braehead からの回答
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
2026年5月14日
ProCook - Glasgow Braehead からの回答
We appreciate you sharing that our kitchenware range and staff were helpful!
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