Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... もっと見る
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レビュアーのコメントを見てみましょう
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... もっと見る
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... もっと見る
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, 英国
- 0141 6114181
4.8
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Staff member was extremely friendly and…
Staff member was extremely friendly and helpful.
Shop was well laid out. The knives we bought were of great value and quality.
2026年8月20日
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Prices are very reasonable
2026年8月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Polite and helpful staff
2026年8月17日
ProCook - Glasgow Braehead からの回答
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Exceptional Service
Quality products at great prices. Exceptional service from staff member who sssisted us.
2026年8月17日
ProCook - Glasgow Braehead からの回答
We're so glad you enjoyed our quality products and great prices! We're also happy to hear that our staff provided exceptional service. Thank you for your kind words.
ProCook - Glasgow Braehead からの回答
We're so glad to hear that our staff was pleasant and helpful during your visit, and we hope the gift was well-received!
Pleasant and helpful staff.
2026年8月8日
ProCook - Glasgow Braehead からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be pleasant and helpful.
Staff are so lovely and helpful love…
Staff are so lovely and helpful love the products and the deals also great value for excellent quality
The training you must give your staff is superb having worked in Marks and Spencer years ago I was involved in the training well done
2026年8月14日
ProCook - Glasgow Braehead からの回答
We're so pleased to hear our staff are lovely and helpful, and that you love our products and deals! It's wonderful that you appreciate the quality and value, and we're delighted you recognize the effectiveness of our training.
Beautiful staff
Beautiful shop
I love all kitchen things
Anika and other member off staff are so so nice and helpful I can’t wait to go back xox
2026年8月14日
ProCook - Glasgow Braehead からの回答
We're so happy to hear you love our shop and all things kitchen! It's wonderful to know our staff were so nice and helpful, and we can't wait to welcome you back.
ProCook - Glasgow Braehead からの回答
We're so glad you love our selection of kitchen items! We look forward to seeing you again soon. Thank you for your wonderful feedback.
Very helpful staff.
The staff were very helpful, friendly and knowledgeable about the products . The shop was well laid out and spotless .
2026年8月12日
ProCook - Glasgow Braehead からの回答
We're so glad our staff were friendly and able to help you find the item you were looking for! Thank you for your kind words.
Another visit to the store and again…
Another visit to the store and again very friendly staff and great advice given will definitely be back
2026年8月10日
Pots & pans
Great product , the sales assistant was very helpful with information about pro Cook items would definitely recommend to my friends
2026年8月6日
ProCook - Glasgow Braehead からの回答
We're so pleased you're happy with our product and that our sales assistant was very helpful! We truly appreciate your recommendation to friends.
Staff so welcoming and helpful products…
Staff so welcoming and helpful products were great quality will definitely be going back highly recommend great prices 👌
2026年8月5日
ProCook - Glasgow Braehead からの回答
We're so happy to hear you found our staff welcoming and helpful, and our products to be of great quality! We truly appreciate your high recommendation and look forward to your next visit.
Knowledgeable staff
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
2026年8月9日
ProCook - Glasgow Braehead からの回答
We're so pleased to hear that our staff's product knowledge was helpful and that they were able to assist you with advice on online purchases for out-of-stock items. We appreciate your positive feedback!
Wrong product provided
I went in for a knife for fish. I explained to sales woman my partner catches fish and he needs something to help with deboning. After some discussion (she didnt seem to be too knowledgeable and felt she was guessing) we chose the boning knife. She said if you got to till I will locate one for you out of cupboard. She took a couple of minutes which was fine but then when I got home she had actually given me a fillet knife. This was for a birthday gift and I didnt have time to bring back before so now stuck with filleting knife. My partner has used it so at some point will have to return to buy boning knife.
2026年8月4日
ProCook - Glasgow Braehead からの回答
stephanie
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Blue steel baby
2026年8月4日
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