Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... もっと見る
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... もっと見る
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, 英国
- 0141 6114181
4.8
優良
261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Happy with service
2026年7月21日
Very helpful staff
2026年7月17日
Helpful friendly staff
2026年7月12日
Friendly and informative staff
2026年7月4日
Very helpful and knowledgeable staff.
2026年7月12日
The staff were very friendly and…
The staff were very friendly and extremely helpful and explained to us in detail about the pots and pans and how to treat the ceramic pans telling us the do's and the dont's that they recommend with them. Also they told us about the sale that was on and how we could get some bargains in the store
2026年7月12日
Excellent customer service
I was assisted really quickly and got helpful advice about a suitable product for my needs. I felt that I was guided to the best product rather than the most expensive as the assistant listed to my requirements and asked helpful questions about how and how often I would use it. I will definitely return.
2026年7月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Rude staff.
2026年7月9日
ProCook - Glasgow Braehead からの回答
We're sorry to hear this was your experience. Your feedback is important to us and will be reviewed with our team.
Excellent customer service- polite and…
Excellent customer service- polite and friendly, helpful staff - excellent product, quality and affordable prices.
2026年7月4日
ProCook - Glasgow Braehead からの回答
We're so happy to hear you experienced excellent customer service and found our staff polite, friendly, and helpful! We're also delighted you enjoyed our quality products and affordable prices.
Staff were very helpful
Staff were very helpful, and the product has been great and at a fantastic price compared to similar items on the market.
2026年7月4日
Great service
Great service, the sakes person knew about products asked about and was very happy to help . Store was neat and clean and products well displayed.
2026年7月8日
Very helpful and nice customer services…
Very helpful and nice customer services rep. Amazing range of products.
2026年7月8日
ProCook - Glasgow Braehead からの回答
We're so glad to hear that our assistant was friendly, knowledgeable, and helpful. We truly appreciate you taking the time to share your positive feedback with us!
This pan is great
This pan is great. Gets away from all the weird chemical coatings that are not too good for us.
2026年7月4日
ProCook - Glasgow Braehead からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you are enjoying our pan and its chemical-free coating.
Friendly staff and a nice shop floor…
Friendly staff and a nice shop floor presentation of stock
2026年7月1日
ProCook - Glasgow Braehead からの回答
We're so glad you enjoyed our store's presentation and found our staff friendly! Thank you for your kind words.
Great addition to Braehead
First visit to the newly opened store and was impressed by the staff and quality of the products I will definitely be returning
2026年7月1日
ProCook - Glasgow Braehead からの回答
We're so pleased you were impressed by our staff and the quality of our products on your first visit to our new store! We look forward to welcoming you back again soon.
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