Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... もっと見る
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... もっと見る
Very helpful assistant/manager who immediately knew where the product was that I requested and kindly got it for me. She then preserved with a till system that kept falling out. She was a very pleasan... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, 英国
- 0141 6114181
4.8
優良
261件のレビュー
顧客にレビューを依頼しています
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nice friendly staff
2026年5月27日
ProCook - Glasgow Braehead からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
2026年5月15日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
2026年5月23日
ProCook - Glasgow Braehead からの回答
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
2026年5月19日
ProCook - Glasgow Braehead からの回答
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
2026年5月17日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
2026年5月20日
ProCook - Glasgow Braehead からの回答
We appreciate your kind words.
ProCook - Glasgow Braehead からの回答
We are so pleased with your purchase.
Excellent customer service.
The sales assistant was friendly, professional and informative.
2026年5月14日
ProCook - Glasgow Braehead からの回答
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
2026年5月13日
ProCook - Glasgow Braehead からの回答
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
2026年5月12日
ProCook - Glasgow Braehead からの回答
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
2026年5月14日
ProCook - Glasgow Braehead からの回答
We appreciate you sharing that our kitchenware range and staff were helpful!
Completely useless…
Amended review due to prompt action in processing a refund.
I was miss sold a completely useless fry pan. I was looking for a pan which was less than 20cm. I was recommended a small individual pan. As there was no labelling on the one I was shown I specifically asked if it was induction compatible and I was assured that it was. IT'S NOT! I now have the prospect of a near 60 mile round trip to return it.
2026年5月14日
ProCook - Glasgow Braehead からの回答
We’re sorry to hear about your experience. We can see that one of our advisors has now resolved this issue for you.
Please accept our apologies for the incorrect information provided regarding the pan’s induction compatibility and for the inconvenience caused.
ProCook - Glasgow Braehead からの回答
We're glad you enjoyed your experience. We appreciate your kind words.
The sraffe were very knowledgeable
The sraffe were very knowledgeable. Helped us find what we were looking for with no pressure to buy
2026年5月10日
ProCook - Glasgow Braehead からの回答
We appreciate you sharing your experience! We're so happy to hear that our staff's knowledge was helpful and that you felt no pressure to buy.
Friendly staff
2026年5月11日
ProCook - Glasgow Braehead からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Glasgow Braehead からの回答
We really appreciate your kind review.
Assistant was really helpful and…
Assistant was really helpful and pointed out offers of 3 for 2 etc. great shop too.
2026年5月8日
ProCook - Glasgow Braehead からの回答
We're so happy you had a great experience and found our assistant helpful with offers. We appreciate your kind words!
ProCook - Glasgow Braehead からの回答
We're so glad you enjoyed our pleasant and friendly staff at our Braehead Glasgow store! Thank you for sharing.
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