Very helpful staff member, who gave us her honest point of view on which pots would work best for us, This was an upgraded set from my old pots from procook. I needed induction ones. These new ones ar... もっと見る
所在地
所在地を変更Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very helpful staff . A problem occurred with my Procook ayrfryer, after 18 months.still within it's 2 year warranty. . I phoned the Procook shop at Gretna where I purchased it. And was delighted to... もっと見る
企業が回答しました
They are an excellent company myself and my husband use whenever we pop into Gretna. We have never had a problem if we had to exchange anything. The staff are great and always very friendly so the se... もっと見る
A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products The young lady sales assistant could not have been more helpful in price c... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, 英国
4.9
優良
958件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The staff were first class and went ou
The staff were first class and went out of their way to assist us with our purchases.
2026年4月4日
Good efficient services
2026年4月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Best knife set we have ever had.
2026年3月29日
ProCook - Gretna からの回答
We're happy to hear that you are having such a wonderful experience with our knife set. Thank you for sharing!
Helpful and informative staff
Helpful and informative staff, and good selection to suit all needs
2026年4月2日
Lady in Shop was very helpful
2026年3月20日
Very helpful staff
Very helpful staff, who not only checked each product thoroughly but helped carry our purchases to our car.
2026年3月31日
ProCook - Gretna からの回答
We're glad you enjoyed your experience. It's wonderful to know our team was so helpful and went the extra mile. Thank you for your positive feedback!
Friendly staff and really helpful
Friendly staff and really helpful. Life time products. Luv this shop.
Costs a bit more but well worth it
2026年3月27日
ProCook - Gretna からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful. It's great you love our shop!
ProCook - Gretna からの回答
We appreciate you sharing that our staff was friendly and helpful and that you liked our quality products!
Staff very helpful and knowledgable on…
Staff very helpful and knowledgable on the range that I was slithering on buying ,best cost made available to myself with breakdown provided.
2026年3月28日
ProCook - Gretna からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and knowledgeable and provided the best cost.
Friendly helpful staff
2026年3月22日
ProCook - Gretna からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Gretna からの回答
We're happy to hear that you found our store clean, and our staff helpful. Thank you for your positive feedback; it means a lot to us.
Staff always attentive and eager to…
Staff always attentive and eager to answer any questions.
2026年3月16日
ProCook - Gretna からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
None intrusive but friendly staff
None intrusive but friendly staff. A great range of products at very competitive prices.
2026年3月22日
ProCook - Gretna からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and product range at good prices.
Geordies in Gretna
Wanted some electric salt and pepper grinders and couldn't find them. A nice young lass asked if she could help us, and pointed us to them. Then helped us to choose them. Thanks very much they are great.
2026年3月21日
ProCook - Gretna からの回答
We're glad you found what you were looking for with our team's help! We appreciate you mentioning the assistance you received and that you are happy with your new salt and pepper grinders. Thanks for your feedback.
The staff were excellent and the bread…
The staff were excellent and the bread knife I bought is amazing value. 19 pounds down from 45 for a 10 inch super sturdy knife. I'm proper chuffed
2026年3月14日
ProCook - Gretna からの回答
We appreciate you sharing that our staff was lovely and helpful, and that you liked our great products; it means a lot to our team!
ProCook - Gretna からの回答
We're happy you love our kitchen stuff! Thank you for sharing your positive experience; we appreciate your feedback.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。