Having reviewed various pans online, I visited ProCook Guildford. I was immediately offered assistance by one of the staff, who was very knowledgeable and answered my questions. I went away with a 2... もっと見る
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レビュアーのコメントを見てみましょう
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... もっと見る
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... もっと見る
A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
48 High Street, GU1 3ES, Guilford, 英国
- 01483 954588
4.8
優良
355件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The customer service was brilliant
The customer service was brilliant, they were very helpful , polite and explained about the warranty on the goods that I brought.
2025年8月29日
ProCook - Guildford からの回答
We appreciate your positive feedback! We're so glad to hear that you received brilliant customer service and that our team was helpful and polite in explaining the warranty.
Excellent product range…
Great range of high quality kitchen products to choose from and very helpful advice from the sales staff.
2025年8月28日
ProCook - Guildford からの回答
We're so glad to hear that you enjoyed our great range of high-quality kitchen products. We appreciate your positive feedback regarding our helpful sales staff!
ProCook - Guildford からの回答
We appreciate you letting us know about your experience! We're so glad you are happy with the quality and price of the stainless steel pan.
Thank you Alex!
Alex was incredibly helpful and turned what would have been a very indecisive shop for all my kitchenware for my new house into a very easy and swift shop. He took me through the options and explained all the differences and was very friendly on top of it all!
2025年8月27日
ProCook - Guildford からの回答
We're glad you had a positive shopping experience! It's great to hear that our team member was able to assist you with your kitchenware needs for your new home. We appreciate your feedback and are happy we could make your shopping trip easy and swift.
Great shop
Great shop, lots of genuinely useful things and reasonable prices (lower than my previous go-to shop for kitchen and household items.. )
2025年8月26日
ProCook - Guildford からの回答
We're happy to hear that you find our shop great, with genuinely useful items at reasonable prices. We appreciate you considering us over your previous go-to shop!
ProCook - Guildford からの回答
We appreciate your positive feedback. We are so happy our staff was useful and that you liked our excellent items.
Lovely in store staff
2025年8月19日
ProCook - Guildford からの回答
We appreciate you letting us know our in-store staff was lovely; we're so glad you had a positive experience!
Very helpful staff who ALL even the…
Very helpful staff who ALL even the manager helped carry crockery to the car because I had a broken wrist
2025年8月19日
Really helpful staff in the Guildford…
Really helpful staff in the Guildford store, and excellent products for a very good price.
2025年8月18日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked our excellent products.
I was shown the saucepan range you do
I was shown the saucepan range you do.
Now I have two & want to change my pans. So will buy one pan a month til I have replaced all of them.
Thank you Pro Cook.
Mrs D Golden
2025年8月8日
ProCook - Guildford からの回答
We appreciate you sharing your experience with our saucepan range. We're happy to hear you're enjoying your new pans and plan to replace your current cookware with our products. Thank you for your support.
Great staff
a VERY helpful assistant who spent some time discussing the pros and cons of each range.
2025年8月2日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us this kind review. We're happy to hear that our assistant was very helpful in discussing the pros and cons!
Very helpful staff.
2025年8月7日
ProCook - Guildford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very professional helpful service
2025年8月5日
ProCook - Guildford からの回答
We appreciate you letting us know that our service was professional and helpful! We are so glad to hear it.
Went to the Guildford shop
Went to the Guildford shop, purchased a wok and a stock pot. The assistant was really polite and helpful. Really happy with the products as well. Will shop there again.
2025年8月4日
ProCook - Guildford からの回答
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you were pleased with your new wok and stock pot and that our assistant was polite and helpful. We look forward to your next visit!
ProCook - Guildford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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