Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
所在地
所在地を変更7-11 Princes Street, HG1 1NG Harrogate, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... もっと見る
企業が回答しました
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... もっと見る
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
7-11 Princes Street, HG1 1NG, Harrogate, 英国
4.8
優良
368件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful service
Lady who served was most attentive and helpful without being over bearing or pushy and she knew about her pans 🤗
2026年3月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Item I wanted wasn’t in stockroom so…
Item I wanted wasn’t in stockroom so the assistant let me have display item and checked it thoroughly to make sure it was perfect
2026年3月21日
ProCook - Harrogate からの回答
We're happy to hear that the assistant went above and beyond to ensure you received a perfect item! Thank you for sharing your positive experience with us.
Friendly helpful staff and excellent…
Friendly helpful staff and excellent price and quality.
2026年3月16日
Friendly helpful, staff
Product was on view so I could see exactly what it looked like. Staff very friendly and helpful. The store was very clean and tidy.
2026年3月11日
ProCook - Harrogate からの回答
We're so glad the product display helped you and that you found our staff friendly and helpful. We appreciate your comments about our store's cleanliness!
Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
2026年3月5日
ProCook - Harrogate からの回答
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Great customer service
Great customer service - same as last time. Helpful, happy welcome. Busy keeping the store looking good.
2026年2月28日
ProCook - Harrogate からの回答
We're delighted to hear you consistently receive great customer service! It's wonderful you appreciate our team's helpful and happy welcome and their dedication to maintaining the store.
Vast product knowledge on both…
Vast product knowledge on both occasions.
Detail and assurance given
2026年2月28日
ProCook - Harrogate からの回答
We're happy to hear that you found our product knowledge vast and received detailed assurance. We appreciate your positive feedback and thank you!
Found exactly what I wanted by a very…
Found exactly what I wanted by a very helpful member of staff, who even though it was busy didn’t make you feel you had to rush
2026年2月23日
ProCook - Harrogate からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and didn't make you feel rushed, even when busy.
ProCook - Harrogate からの回答
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Found the products we were seeking…
Found the products we were seeking rapidly with immediate help from staff.
2026年2月18日
ProCook - Harrogate からの回答
We appreciate you taking the time to leave us this great review! We are so happy you rapidly found the products you needed with immediate help from our staff.
Friendly and approachable
One of the staff members checked if we needed any help, directed us to the product we wanted to see, answered our questions about it, and kept it behind the till whilst we browsed. We felt well attended.
2026年2月16日
ProCook - Harrogate からの回答
We're happy to hear that our staff member was helpful in directing you to the product, answering your questions, and keeping it safe while you browsed. We appreciate your feedback and are glad you felt well attended.
Helping staff
2026年2月15日
ProCook - Harrogate からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Whenever you go there to shop
Whenever you go there to shop, always there are offers on good quality kitchen sets and items you use every day! I can also give 10/10 customer service with no doubt.
2026年2月15日
ProCook - Harrogate からの回答
We're so glad to hear you appreciate the offers on our quality kitchen sets and everyday items. It's wonderful to know you rate our customer service so highly!
superb service from start to finish ,A…
superb service from start to finish ,A breath of fresh air to get service like this anywhere .shop well set out ,well done
2026年2月18日
ProCook - Harrogate からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received superb service from start to finish and enjoyed our shop.
Great service excellent help and advice.
The staff in the shop are very knowledgable and have always been helpful.
It would always be my first choice when needing to buy quality goods.
2026年2月16日
ProCook - Harrogate からの回答
We're so happy to hear that you find our staff knowledgeable and helpful! We appreciate you considering us your first choice for quality goods.
Great shop
Great shop, friendly staff , fantastic quality at a good price. Pro Cook is our new favorite kitchen appliance and accessories shop!
2026年2月7日
ProCook - Harrogate からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop great, our staff friendly, and our quality fantastic.
Excellent service from Staff in the Harrogate store
Staff in the Harrogate store are very helpful. They contacted me as promised to let me know the crokery I needed to complete our set was back in stock and kept the bowls aside for us to pick up at a later date.
Excellent service and very courteous communication.
2026年2月10日
ProCook - Harrogate からの回答
We're happy to hear that the staff in our store were so helpful in completing your crockery set! We appreciate your recognition of our excellent service and courteous communication.
The shop is anazing
The shop is anazing. If you cook, it should be your go to shop . It has everything you could want and more. Staff were friendly and very helpful with really good product knowledge, offering advise when requested.
2026年2月7日
Immaculate well stocked shop
Immaculate well stocked shop. Welcoming and friendly staff good quality products at a fair price
2026年2月3日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。