Outstanding customer service and true 25-year guarantee support at ProCook Lakeside! What an amazing experience! I have just returned home after visiting ProCook in Lakeside. My visit was o... もっと見る
所在地
所在地を変更Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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レビュアーのコメントを見てみましょう
I shop in procook more than I should as I always end up buying a new knife. The staff are friendly, helpful and knowledgeable. I love the knives ( VG 10 steel look pretty and handle so well ) The o... もっと見る
The shop was bright and clean firstly The shop assistant was so helpful So knowledgeable about the products I was enquiring about your top of the range cookwear pans ect Unfortunately your 2 to... もっと見る
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, 英国
4.8
優良
886件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Great staff
The staff that helped me in store was knowledgeable and friendly. She gave us personable tips which helped to persuade me to buy it
2026年5月17日
ProCook - Lakeside からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was knowledgeable and friendly, and provided helpful tips.
Really helpful staff who are friendly…
Really helpful staff who are friendly and knowledgable without being pushy.
2026年5月16日
ProCook - Lakeside からの回答
We're so glad our staff was friendly, knowledgeable, and helpful without being pushy. Thank you!
ProCook - Lakeside からの回答
We're glad our staff was friendly and helpful, and you liked our quality products!
Great service very helpful and friendly…
Great service very helpful and friendly staff. Everything displayed beautifully.
2026年5月8日
ProCook - Lakeside からの回答
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly and the displays beautiful.
ProCook - Lakeside からの回答
We appreciate you sharing that our staff was helpful and well-informed!
Customer service was excellent,very…
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very important to us and we are very happy around.
2026年5月8日
ProCook - Lakeside からの回答
We are so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We truly appreciate your kind words about the quality of your purchases.
ProCook - Lakeside からの回答
We appreciate you taking the time to share your positive shopping experience with us; we are so glad you found our store helpful and pleasant. Please could you upgrade your rating to reflect this, we would appreciate this.
Walked in saw what we wanted asked the…
Walked in saw what we wanted asked the assistant and she got what we needed great service
2026年5月7日
ProCook - Lakeside からの回答
We appreciate you taking the time to share your experience! We're so happy to hear you received great service.
Good knowledge from staff and excellent customer…
Good knowledge of staff and customer service
2026年5月2日
Helpful and friendly staff.
2026年5月1日
Very friendly and helpful staff
Very friendly and helpful staff. About the products, high quality and good prices.
2026年4月24日
The customer service in this store Reviewers The customer service in this store is great, very helpful shop assistant!
The customer service in this store is great, very helpful shop assistant! Went in to buy one item but bought 3 as there was a 3 for 2 offer, which was a very good deal. Very happy!
2026年4月28日
ProCook - Lakeside からの回答
We're happy to hear that you had such a positive experience in our store. It's great to know our shop assistant was helpful and that you were able to take advantage of our offer. Thanks for your feedback!
Very helpful young lady
Very helpful young lady, who helped us choose new pans for an induction hob, a new set of knives and a block to put them in the drawer which are excellent.
The pans are great, really smart we are very happy with our purchases.
2026年4月16日
ProCook - Lakeside からの回答
We're happy to hear that our staff member was very helpful in choosing new pans for your induction hob, knives, and a block. It's great the pans are smart, and you are delighted with your purchases.
Staff always cheerful & helpful
2026年4月24日
ProCook - Lakeside からの回答
We appreciate you letting us know our staff was cheerful and helpful; it means a lot to our team.
ProCook - Lakeside からの回答
We appreciate you letting us know our staff was helpful, knowledgeable, and friendly; it means a lot to our team.
We here served by a young lady
We here served by a young lady, she was very helpful and knowledgeable. We have not used the pan yet but we think we are going to like it.
2026年4月17日
Good quality and nicely merchandise
Good quality and nicely merchandise. Very helpful friendly staff.
2026年4月17日
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