Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
所在地
所在地を変更Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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レビュアーのコメントを見てみましょう
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... もっと見る
企業が回答しました
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... もっと見る
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, 英国
4.8
優良
830件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Amazing service and quality product
2026年8月13日
Nice variety in shop bought 3 items…
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
2026年8月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Lakeside からの回答
We truly appreciate your kind words about our lovely shop and our knowledgeable staff. It's wonderful to hear you had such a positive experience with us!
ProCook - Lakeside からの回答
We're so happy to hear that you find our knives to be excellent! Thank you for sharing your positive feedback with us.
Great 1st visit !
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCook we visited was even better !
2026年8月6日
ProCook - Lakeside からの回答
We're so happy to hear you enjoyed your first visit and found our store well-stocked with plenty of choices! We're thrilled you're already looking forward to coming back.
Got what I was after
2026年8月4日
ProCook - Lakeside からの回答
We're so pleased to hear that you enjoyed our range of products and found our sales lady to be very helpful! We appreciate your kind words.
Friendly and helpful staff.
2026年8月2日
Great Service
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the products. No hard sell just very informative and help.
Top marks will definately buy from this shop again.
2026年8月1日
ProCook - Lakeside からの回答
We're so pleased to hear about your positive experience with our team member! It's wonderful that their knowledge and helpfulness made your knife selection informative and easy. We appreciate your kind words and look forward to welcoming you back.
Well stocked
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service.
We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
2026年7月31日
Lovely choices for picnics and lunch boxes
Lots of choice and the lady I care for picked out a lovely new lunchbox. Help given and accessible store too for her wheelchair.
2026年6月24日
Wanted to buy a new pan to go with my…
Wanted to buy a new pan to go with my elite tri-ply uncoated set . Was advised to purchase and alternate forged pan due to the superior coating, all instructions followed regards washing and pre first use care , when used for first time coating has started to come off !
Now an additional 4 hour round trip to return and replace required
Poor show from pro cook!
2026年7月21日
ProCook - Lakeside からの回答
Hi,
Thank you for getting in touch, and we're sorry to hear about your experience.
To help us investigate this for you, could you please provide the following:
Your order number or proof of purchase.
Your full delivery address.
Photos of the inside of the pan showing the coating.
A photo of the base (bottom) of the pan.
Once we have this information, we'll be happy to look into this further and assist you with a resolution.
Kind regards,
Helpful staff
They had exactly what I wanted. The shop is set out well and the staff helpful.
2026年7月27日
warmth and effective service
2026年7月21日
Very helpful staff and premium shopping experience
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answered our questions. Then at the till they checked if there were items in stock in the back for us and informed us of all the promotional offers. Really nice shopping experience
2026年7月25日
Good quality
Poped into the pro cook shop at lakeside, they were very friendly and helpful, found the price reasonable they had a wide range of stainless steel cook ware, I’m very happy with the wok I chose very good quality will definitely return for more cookware.
2026年7月24日
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