Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... もっと見る
所在地
所在地を変更20-21 High Street, BN7 2LN Lewes, GB
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Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... もっと見る
Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.
企業が回答しました
So much choice but with help from lovely staff member I was able to purchase exactly what I needed. ProCook is my 'go to' place for everything cookery related and there are always good offers on. Ex... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
20-21 High Street, BN7 2LN, Lewes, 英国
4.9
優良
487件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought elite pots very inpressed heat…
Bought elite pots very inpressed heat up by and cook well , attentiff staff at Lewes
2025年12月11日
ProCook - Lewes からの回答
We're happy to hear that you're impressed with your purchase and they cook well. We appreciate your positive feedback regarding our attentive staff.
I only wanted a saucepan lid
I only wanted a saucepan lid. Very efficient member of staff helped me find the right size. It isn't quite what I wanted but it will do.
2025年11月16日
ProCook - Lewes からの回答
We're glad a staff member efficiently helped you find a saucepan lid. We appreciate your feedback and are sorry it wasn't exactly what you wanted, but hope it works for you.
Very helpful service
The staff are very helpful and kind. They give advice and time to help you find the right product.
2025年11月15日
ProCook - Lewes からの回答
We appreciate you sharing your experience! We're so happy to hear that our staff were helpful and kind, providing advice and time to find the right product.
Cheerful and helpful staff
Cheerful and helpful staff. Great selection of kitchen products of all price ranges.
2025年11月11日
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff cheerful and helpful and enjoyed our selection.
Good customer service
Good customer service. Happy to explain item and how to care for it.
2025年11月15日
ProCook - Lewes からの回答
We're delighted to hear you received good customer service! We appreciate you taking the time to leave us feedback regarding the explanation of the item.
Friendly staff to help you shop
Needed a small frying pan and there were plenty to choose from. A friendly young assistant offered to help. lors of good things to look through but I had to get a bus. Something to look forward to when I next visit Lewes.
2025年11月13日
ProCook - Lewes からの回答
We're glad you found a frying pan and received friendly assistance. We appreciate your positive comments and hope you enjoy your next visit to Lewes with us!
ProCook - Lewes からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that our sales assistant was helpful to you.
The sales person explained all detailed…
The sales person explained all detailed on the product very well.
2025年11月6日
ProCook - Lewes からの回答
We appreciate you sharing your experience! We are so happy to hear that our sales person provided such a detailed explanation of the product.
Great service, prices and products!
Great service. Great products. Competitive pricing. Picked up a good quality Chef’s knife for £55 which I am very happy about. Service was friendly and helpful. Would buy from them again.
2025年11月2日
ProCook - Lewes からの回答
We're so glad you're happy with the service, products, and pricing. It's great to know you found a chef’s knife you love and that our service was friendly and helpful. We appreciate your feedback and hope to see you again!
Helpful and friendly staff
Good range of kit, well displayed, so easy to handle and check out. Helpful and professional staff who were happy to help and knew their stuff.
2025年10月31日
ProCook - Lewes からの回答
We're so glad you found a good range of equipment that was well displayed and easy to handle. We appreciate your kind words regarding our helpful and professional staff!
ProCook - Lewes からの回答
We regret that we did not meet your expectations. We will address your concerns to improve our service.
Great quality and very good service
2025年10月25日
ProCook - Lewes からの回答
We appreciate your positive feedback! We're so glad you enjoyed our great quality and very good service.
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and gave good advice.
Your products are delicious and you…
Your products are delicious and you have alot of choice.
Staff are friendly and helpful in my Lewes branch.
The reason I did not score you higher is because you recommend
microwave cooking and do not give enough instructions for alternative
methods of cooking the dishes that are not microwave only.
2025年10月18日
ProCook - Lewes からの回答
We appreciate your feedback and are glad you enjoy our diverse and tasty products. We will review our cooking instructions for alternative methods to improve our customers' experiences.
Extremely helpful staff a pleasure to…
Extremely helpful staff a pleasure to shop in the Lewes Store
2025年10月11日
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our Lewes store and found our staff helpful.
Great selection of all kitchen needs…
Great selection of all kitchen needs and very helpful staff
2025年10月11日
ProCook - Lewes からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection and helpful staff.
ProCook - Lewes からの回答
We appreciate you taking the time to share your experience! We're so happy you are pleased with our service and the quality of our product.
ProCook - Lewes からの回答
We appreciate you letting us know our staff was helpful and approachable! We are so happy to hear it.
Customer service and experience
Helpful staff, great range of products. Staff felt genuinely keen and helpful.
2025年9月21日
ProCook - Lewes からの回答
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you found a great range of products.
Good product range
Bought a bargain set of pans which felt great value for money. Really happy with them.
Staff were helpful, no sales pressure.
Went back the next day and bought another set for my daughter!
2025年9月26日
ProCook - Lewes からの回答
We're so happy you feel the pans are great value for money! We appreciate you mentioning our helpful staff and that you returned to purchase another set.
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