Attendants were very helpful and patient, I was looking for a specific set of knives for my mum and was assisted with finding each and every one listed as I was having a bit of a tough time finding th... もっと見る
所在地
所在地を変更Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
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レビュアーのコメントを見てみましょう
We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Lovely store to shop in , very well stocked with good quality products and very knowledgeable and friendly staff, I was very surprised with her attention to the detail on the product I was interested... もっと見る
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, 英国
4.9
優良
754件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Livingston からの回答
We appreciate you letting us know our staff was welcoming and helpful; it means a lot to our team that you enjoyed your service.
Great product and service
Great product and service. Bought a sauté pan this time. ProCook never disappoints.
2026年1月5日
ProCook - Livingston からの回答
We're happy to hear that you are pleased with our product and service. Thank you for your continued support; we appreciate your positive feedback!
Product fit for purpose
Product fit for purpose, great for hot chocolate etc. Good value
Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
2025年12月17日
ProCook - Livingston からの回答
We're happy to hear that the product suits your needs and offers good value. We appreciate your feedback and regret any frustration regarding the price change after your purchase.
Customer service as it should be
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarantee. After providing pictures of the damage and receipt they replaced two of the set, a wok and frying pan without question. Five star service deserved.
2025年12月22日
自発的なレビュー
ProCook - Livingston からの回答
We're happy to hear that you had such a positive experience at our Livingston branch. It's great to know our team could assist you with the guarantee and replace your items. Thank you for sharing your feedback!
Pleasant staff
Staff were so helpful and very pleasant Really pleased with the frying pans great product at a good price
2025年12月16日
ProCook - Livingston からの回答
We appreciate you taking the time to share your positive experience. We're so happy to hear that our staff were helpful and that you are pleased with the frying pans!
Very friendly informative staff
2025年12月17日
ProCook - Livingston からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff with good knowledge…
Very helpful staff with good knowledge of the products and very friendly.
2025年12月17日
ProCook - Livingston からの回答
We appreciate your positive feedback! We are so happy to hear that our staff was helpful, friendly, and knowledgeable about the products.
Good selection, good quality, good staff
Good selection of pots and pans - good range of quality and prices - knowledgeable and helpful staff who helped us make our decisions
2025年12月17日
ProCook - Livingston からの回答
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you found a good selection and that our staff were helpful.
ProCook - Livingston からの回答
We're happy to hear that you find it fantastic and love cooking with it! We appreciate your intention to buy more. Thanks!
Availability of items.
2025年12月16日
Friendly helpful service
Great range of high quality excellent value products. Helpful friendly service
2025年12月16日
ProCook - Livingston からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you were pleased with our products and service.
High Quality Products
The range of high quality products is impressive and the staff are helpful and able to advise on products.
2025年12月16日
ProCook - Livingston からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our high quality products and helpful staff.
Shopping experience
The staff were very knowledgeable and extremely helpful.
I also think my purchase was value for money.
2025年12月11日
ProCook - Livingston からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and knowledgeable and that you found value for money.
ProCook - Livingston からの回答
We appreciate your positive feedback. We are so happy to hear that you found good quality items and helpful staff.
A very pleasant young man served us and…
A very pleasant young man served us and was very helpful as he pointed out that we could have a discount as we had been in and bought an item two hours previously.
2025年12月13日
ProCook - Livingston からの回答
We're glad you enjoyed your experience and appreciated the helpful service. It's wonderful to know our team member ensured you received the appropriate discount. Thank you for your positive feedback!
Good advice and help in purchasing what…
Good advice and help in purchasing what we wanted
2025年12月9日
Easy to order and flexible quick…
Easy to order and flexible quick delivery.
Great quality product
2025年11月16日
ProCook - Livingston からの回答
We're happy to hear that you found ordering easy and delivery quick. We appreciate your feedback on the great quality product.
Quality of goods and helpful staff
2025年11月19日
ProCook - Livingston からの回答
We're happy to hear that you found our goods of high quality and our staff helpful. Thank you for your positive feedback!
Fantastic experience
We have shopped in ProCook Livingston for several years and we always leave with a smile on our face and in a great mood.
The staff particularly Joanne were amazing as always. Professional, friendly, knowledgeable and happy to spend time with you. A real credit to the company. Well done guys
2025年11月28日
自発的なレビュー
ProCook - Livingston からの回答
We're happy to hear that you consistently enjoy shopping at our Livingston store! We appreciate your kind words regarding the team's professionalism and knowledge. It's great to know they make your visits memorable. Thank you for your positive feedback!
No Problems - All Good
A good selection was available and the prices were reasonable. Staff friendly and helpful, providing a good service. Thank you.
2025年11月20日
ProCook - Livingston からの回答
We're happy to hear that you had a positive experience with our selection, prices, and staff! We appreciate you taking the time to share your kind words and thank you for your feedback.
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